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Viva Garden Serviced Residence
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Reviews (1,079)
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Reviewed 27 May 2014

Big rooms, very close to skytrain, helpfull staff.
Nice view from balcony. Many shops nearby to by food and drinks.
When it is raining, you can rent a umbrella for free.
Lovely swimming pool with enough sunbeds.

  • Stayed: March 2014, travelled as a couple
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Thank Bangkok98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Garden, General Manager at Viva Garden Serviced Residence, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for choosing Viva Garden Serviced Residence while visiting Bangkok. We are glad to hear that you have enjoyed our spacious rooms, our location, as well as our dedicated staff. Customer satisfaction is our main priority and we are glad to see that you’ve appreciated our facilities. The weather can change quickly during the rainy season and we understand that guests don’t always travel with umbrellas. Providing our guests with umbrellas is the least we can do. Thank you for your comment and we hope to welcome you again very soon.

Best regards,
Viva Garden Residence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

The Hotel is very good with courteous staff and good facilities. Being very close to Bangchak Sky Train station is a very good advantage for travelling. Spacious rooms and facilities provided cannot be more. Hats off to management and staff. Please keep it up. Already recommended this hotel to my friends who are travelling.

  • Stayed: May 2014, travelled with family
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Thank Pankaj T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Garden, General Manager at Viva Garden Serviced Residence, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for choosing Viva Garden Serviced Residence during your recent visit to Bangkok. Thank you for your laudatory comment and your recommendation to your friends. We make customer satisfaction our first priority and we are happy to see that we have been able to satisfy all your travel needs. We appreciate the words of encouragement. Thank you again for taking the time to write a comment on this website and we are looking forward to welcoming you again in the near future.

Best regards,
Viva Garden Residence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

Very nice and modern hotel. The staff is outstanding. They made sure that we were taken care of and made suggestions to make our stay more memorable. I really felt pampered here, which was much needed after the three weeks of traveling non-stop. The fitness center is modern and equipped and the pool is beautiful. My only complaint is that the fitness center should be 24 hours.

  • Stayed: April 2014, travelled with friends
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Thank Beccaboo0812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Garden, General Manager at Viva Garden Serviced Residence, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for making Viva Garden Serviced Residence your choice of accommodations while in Bangkok. We are glad to read that our dedicated staff has taken good care of you and as you’ve mentioned, that you’ve “felt pampered.” We try our best to provide our guests with first-class service and attention. We will certainly give serious thought to your suggestion of keeping our fitness centre open for a more extended period of time. Thank you for taking the time to share your experience with other travellers and we are looking forward to your next visit.

Best regards,
Viva Garden Residence

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Reviewed 19 May 2014 via mobile

Awesome hotel. Very new. Rooms were exceptional. Facilities immaculate. Location pretty good. Close to sky train so easy access to other areas. Only thing to improve is the the reception desk people have no knowledge of tourist activities and have no tours etc to offer.

Stayed: May 2014, travelled as a couple
Thank Snappa101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Garden, General Manager at Viva Garden Serviced Residence, responded to this reviewResponded 20 May 2014

Dear Guest,

Thank you for choosing Viva Garden Serviced Residence while in Bangkok. We appreciate your laudatory comments and praise. Thank you for taking the time to write and share your experience. We have also taken notice of your suggestion. Customer satisfaction is our priority and we will make sure that information is fully available to our guests. Thank you for your comments and we look forward to seeing you again in Bangkok soon.

Best regards,
Viva Garden Residence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

We ended up at Viva Garden purely by chance. I had booked rooms in a downtown hotel in Bangkok, but for the wrong nights and as were leaving Krabi for Bangkok (and leaving internet connection for many hours) I did a quick search for apartment-hotels, saw great reviews for Viva Gardens. They luckily had space and we showed up a few hours later.

It turned out that it is NOT A DOWNTOWN HOTEL, but in the end, I was very happy about that. We greatly enjoyed seeing a more residential neighborhood, visited the local market across the street from the hotel and LOVED watching the school children in their classrooms and morning assembly which was easily visible and audible from the balconies in the back of the hotel. If you would like to watch the school children in the morning, ask for a room on the 2nd or 3rd floor in the back of the hotel. We were in 203 and had a great view.

The apartments (we had one 2-bedroom suite, one one 1-bedroom suite and one premium studio). All were efficient and spotless with large and modern bathrooms.

The staff and customer service at this hotel were a cut above what I’ve experienced anywhere in the world in years. My daughter had an incident with the closet door and it broke. My kids were worried about the trouble we would be in for the problem. However, the hotel staff came immediately when we called them and they began to apologize for the situation and were very kind and generous about resolving the incident. My children learned a great lesson about customer service there.

Room Tip: We liked the rooms on the low floors in the back of the hotel because we liked to see the school children across the street. They do start to sing by 7:45 am so if you want to sleep in request rooms on the other side of the building.
  • Stayed: August 2013, travelled with family
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1  Thank firstripwithkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Garden, General Manager at Viva Garden Serviced Residence, responded to this reviewResponded 18 May 2014

Dear Guest,

Thank you for choosing Viva Garden Serviced Residence during your recent trip to Bangkok. Thank you also for writing such a great and extensive comment and sharing your experience with other on this website. We also feel privileged to have been able to accommodate you and your family on short notice. We are glad that you’ve appreciated our facilities and our neighborhood. As you’ve experienced, even though we are not located downtown, we are just a short BTS ride away from the center of the city. We are glad that you’ve enjoyed watching the school life of Thai children nearby. It gave you a glimpse into the real life of the Thai people, not just the traditional tourist experience.

Thank you for your kind words about our staff. We make customer satisfaction our priority and we all do our best to make sure that our guests enjoy their time with us. Traveling with children can be sometimes challenging and we understand that accidents may happen from time to time. We are just happy that no one got hurt. Again, let me thank you for sharing your thoughts and impressions with other travelers and we certainly hope to welcome you again in the near future.

Best regards,
Viva Garden Residence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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