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“Viva Garden - Spacious Hotel, Amazing Service !!!”

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Viva Garden Serviced Residence
Ranked #39 of 891 Hotels in Bangkok
Certificate of Excellence
Reviewed 16 July 2014

It is really pleasure to stay at Viva Garden. Spacious Rooms. Excellent Service. Good Breakfast. Facilities immaculate. Location pretty good. Close to sky train so easy access to other areas. Great value for money.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank RAMKUMAR A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph Y, Manager at Viva Garden Serviced Residence, responded to this reviewResponded 17 July 2014

Dear Ramkumar A,

It is always a pleasure for us to have you and your Family stay at Viva Garden. We are happy to hear that from the breakfast to the facilities, we have achieved and met your expectations.

From all of as at Viva Garden we wish you and your family a pleasant journey and look forward to welcoming you back soon

Warm regards,

Joseph Y
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 15 July 2014

We stayed here for 3 days and it was really good...

All the staff were very friendly and helpful, special mention to Mr.Patrick ; he has guided us to choose the places in Bangkok and it was awesome. You are the rock star

Kudos to Mr.Patrick and crew !

  • Stayed: July 2014, travelled as a couple
    • Location
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    • Service
2  Thank rsajay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph Y, Manager at Viva Garden Serviced Residence, responded to this reviewResponded 16 July 2014

Dear rsajay,

We are happy to hear of your really good stay at Viva Garden and sharing your experience to the TripAdvisor community.

I will be passing on your positive compliments to all our staff and especially to our new born rock star Mr. Patrick who will be flattered by your kind words and comparison.
From all the Viva Garden crew we wish you a pleasant journey home and look forward to your return.

Warm regards,

Joseph Y
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

We stayed here when we first arrived in Bangkok at the start of our holiday. We came straight from the international airport which takes about an hour in a taxi. On arrival, we were greeted by the very friendly staff who then informed us that we were being upgraded to a large suite on the top floor! (We had paid for their most basic room as we were only staying for 2 nights)

The suite was fantastic, huge living area, kitchen area, good sized bedroom, modern bathroom with good shower and bath etc. The main feature though was the amazing view from our balcony which was an almost 360 degree view of Bangkok. Free WiFi, 2 large flat screen TVs also.

The hotel has a good pool, although we never actually used it. There is also a decent 'fitness centre' and sauna etc. Train station lies right next to the hotel so access into the centre Bangkok is easy (although takes about 25 minutes).

Unfortunately, there isn't really much to do around the actual hotel itself. Obviously though this isn't the hotels fault.

We had a great stay, staff couldn't have been more helpful or any nicer. Would happily go back and was well worth the money.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
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1  Thank DavidMcDaid1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph Y, Manager at Viva Garden Serviced Residence, responded to this reviewResponded 10 July 2014

DavidMcDaid1992

Thank you for sharing your first time stay experience in your One Bedroom Executive Apartment at Viva Garden. We are glad to learn that you enjoyed the impressive panoramic view of the city in your spacious balcony.

While shopping and entertainment venues are rare around this area, may we recommend dropping by Terminal 21 shopping centre conveniently located just six sky train stations away from Viva Garden (approximately 8 minutes) and one of the newer malls conveniently connected to the sky train walkway as one of the suggested things to do nearby?

Once again we thank you for your recent patronage and where our staffs look forward to welcoming you back and are always more than happy to assist you in anyway.

Warm regards,

Joseph Y
Resident Manager

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Reviewed 6 July 2014 via mobile

Come back time after time to this great hotel and never disappointed, always best service from everyone it's really feel like home away from home.

After this trip can say that we also stayed all kind of rooms from studio to 2 bed rooms and they are all very comfortable, the 1-2 bed rooms are huge and great for family, highly recommended!

Only small thing is that there is still an issue with shower when water heat goes down and up which is quite bothering so hope they'll fix it until next visit.

Thank you and see you again on our next trip!

Stayed: July 2014
Thank Dan123LV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph Y, Owner at Viva Garden Serviced Residence, responded to this reviewResponded 10 July 2014

Dear Dan123LV,

Warm greetings from Viva Garden Serviced Residence. It’s always a pleasure to hear from our regular Residents and that you are able to experience our various room types especially our two bedroom units which are suitable for families. I have relayed your comments to our Engineering team on the hot water issue which has now been placed on top priority when we conduct our monthly Repair & Maintenance program. We sincerely apologize for any inconvenience this may have caused you. We trust you had a pleasant trip home and our staffs look forward to your next visit to Viva Garden Serviced Residence.

Warm regards,

Joseph Y
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

We stayed at the Viva Garden in January and in June for several weeks and have only high praises of it. The hotel is not located centrally but with easy access to the Skytrain stop Bang Chak, it is actually a better hotel as it much quieter than those in the central hotel districts. The staff are wonderful and responded well to all our requests. Infact as my wife was having medical treatment in Bangkok, there were times when they really helped us out which was very commendable. The rooms are huge and have cooking facilities which are helpful for long stay guests like us. There is a very large Tesco and numerous restaurants only one stop away on the Skytrain. Pool and gym facilities complete the offer just fine. The reception manager speaks very good english but the others are not quite so sharp so take extra care to ensure that they really understand what you you want.

  • Stayed: June 2014, travelled as a couple
    • Value
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1  Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph Y, Manager at Viva Garden Serviced Residence, responded to this reviewResponded 5 July 2014

Dear David1676,

Thank you for your high praises of Viva Garden on TripAdvisor.

We are delighted to hear that our overall services, the spaciousness of the apartment and various facilities such as the pool and gym have met your expectations as a long term Resident. We are especially glad to hear of our staff’s assistance during your wife’s medical treatment.

Your comments to our Guest Service staff’s English not being up to standard have been passed on to my Front Office Manager to do the necessary improvements. In the meantime please accept my apologies for any minor convenience it may have caused to you during your stay.

From all of us at Viva Garden we look forward to welcoming you back in order to provide another memorable service.

Warm regards,

Joseph Y
Resident Manager

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Reviewed 2 July 2014

My wife and I just stayed here for 3 weeks and we loved this place so much we changed our itinerary so that we could return to Viva Garden for another week! The staff here are the most professional, caring and friendly staff we have encountered anywhere - especially the reception staff, the security guards and the bell-boys Mr Naphat and Mr Patrick. When we checked-in we were upgraded to a huge one bedroom apartment. The apartment was at least 90 square meters and had 2 bathrooms, a large living area, a kitchenette and a very large balcony. The views were excellent and the bed and all the furniture was so comfortable - we felt right at home here! The swimming pool was excellent as well as the gym and sauna. The BTS Sky Train (Bang Chak Station) is a 1 minute walk away. Across the street is a night market with a large variety of local Thai food as well as a 7-Eleven. There is a Tesco Lotus Shopping Center with a food court and other shops within a 10 minute walk or just one stop on the BTS Sky Train. There are also plenty of dental clinics, banks and even a golf driving range within a very close proximity. The locals in this area are so nice and friendly and this area is very safe. The main city area is only about 15 minutes away by Sky Train and if you want to go all the way to the last stop, Mochit Station, you will find the famous Chatuchak Market - less than 30 minutes away from the hotel. Overall I can not find a single fault with this place. After visiting Thailand several times a year for the last 9 years this is by far the best place we have ever stayed in and from now on we will always stay at Viva Garden when we visit Bangkok - I wish we had discovered this place sooner! Viva Garden feels like our home away from home.

  • Stayed: June 2014, travelled as a couple
    • Value
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3  Thank The777Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph Y, Manager at Viva Garden Serviced Residence, responded to this reviewResponded 5 July 2014

Dear The777Man,

Thank you for sharing your stay experience with the TripAdvisor travel community. Your detailed description of Viva Garden and the surrounding area will definitely help future travellers in making their next trip to Bangkok and what our Serviced Residence has to offer.

I will pass on your compliments to the reception staff, the security guards and especially to our bell boys, Mr. Naphat and Mr. Patrick who I would like to affectionately call Viva Garden’s service ambassadors as they are the first and last persons our Residents see during their stay. Your positive words will definitely encourage all our staff to go the extra mile in servicing all our Residents. We look forward to welcoming you back to your home away from home soon.

Warm regards,

Joseph Y
Resident Manager

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Reviewed 17 June 2014

I booked a One bedroom executive with Breakfast included - These are my comments of this hotel:
Staff was really nice, it has a complete breakfast and I like what they had (western and easten style breakfast). The room was really nice: It had a room and a living room and a big bad room with shower and a separate bathtub. Everything had style: lobby and room.

It is not 5 luxury hotel. However, it was really good.

The only con that I see in this hotel is that the breakfast dining area is not so big and when the hotel is full that might be a problem. However, I did not experience any problems.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Juan David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph Y, Manager at Viva Garden Serviced Residence, responded to this reviewResponded 20 June 2014

Dear Juan David D,


Thank you for choosing Viva Garden Serviced Residence while visiting Bangkok. We are delighted to learn of your pleasant experience and that our wide selection of western and eastern style breakfast was to your liking.

We appreciate your concern with regards to our intimate breakfast area not being able accommodate all Residents during peak periods. Rest assured that we have our multipurpose function located next to the breakfast room that can quickly be converted to a dining area on short notice.

Once again we thank you for your valued patronage and we look forward to welcoming you back to Viva Garden Serviced Residence.


Kind Regards,


Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Viva Garden Serviced Residence

Address: 1988 Sukhumvit 60/1, Sukhumvit Road | Bangchak , Phrakanong, Bangkok 10260, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Bangkok
#22 Family Hotel in Bangkok
#28 Spa Hotel in Bangkok
#37 Luxury Hotel in Bangkok
#81 Best Value Hotel in Bangkok
#90 Business Hotel in Bangkok
Price Range: £44 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viva Garden Serviced Residence 4*
Number of rooms: 111
Official Description (provided by the hotel):
Viva Garden Residence is centrally located amid prime location on Sukhumvit road, Bangchak skytrain station (BTS), convention and exhibition centers, and many industrial estates. Viva Garden offers luxurious and exclusive serviced residence perfect for both business travelers and family seeking convenience and comfort of a home-away-from-home. Providing 111 spacious apartments with a choice of studios, one, and two bedrooms, 24 hour front desk and security, CCTV surveillance, daily maid service, a variety of facilities and services, and panoramic view of Chaophraya River. ... more   less 
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Also Known As:
Viva Garden Serviced Residence By Bliston Hotel Bangkok

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