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“Very nice hotel. Exceptional staff!”
Review of Bussaba Bangkok

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Bussaba Bangkok
Ranked #230 of 887 Hotels in Bangkok
Certificate of Excellence
Reviewed 14 February 2014

Our room was wonderful - nice bed, views, bathroom. Even on New Year's Eve the room was quiet. The best part of the hotel is the staff - super friendly and super helpful. I would definitely stay again.

  • Stayed: January 2014, travelled as a couple
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1  Thank Lynne U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 - 128 of 235 reviews

Reviewed 11 February 2014

We fully agree with previous reviews: the hotel is perfectly clean, very convenient when on transit with free effective airport transfer (we arrived 2 hours late, and still, the driver was waiting for us in a very welcoming way) and staff there is really nice and efficient. Breakfast prepared on demand, just like home :-). We followed previous reviews and were in no way disappointed in what we found there. Highly recommended.

  • Stayed: February 2014, travelled with family
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1  Thank Tomenshort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

This is a beautiful hotel and I would have eagerly given it a "5" star rating except they have a bit of a problem. Shortly after night fall, we were returning to our gorgeous room on the forth floor and noticed crawling bugs going up the stairway. Once we reached our floor, there were about a hundred of them all over the floor. We went in our room hoping they were not there but they were showing up coming in under the door and also other parts of the room. We felt we were in a horror movie. We called reception and they sent housekeeping up with a vacuum and they did their best. We pleaded for another room but they were very hesitant to move us. Finally they did and we moved to a room in another building that they claim did not have the bug problem. Now we had a double room before and now we are in a twin room but if there are no bugs, we don't mind. We did find more bugs but not nearly as many. Our worry was bringing the little critters back home with us since this was our final hotel of our trip.
As I say, this should be a 5 star rating as the place is beautiful. Well designed, nice touches, free airport transfer, snacks in the room, comfortable bed, etc. However, this issue is a big one for most travellers. We have been travelling for over 3 months in many countries and this was a first for us.

Room Tip: If stairs are an issue for you, ask for a room in the building with the elevator.
See more room tips
  • Stayed: February 2014, travelled as a couple
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3  Thank BeacherinTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peeranut Y, Manager at Bussaba Bangkok, responded to this reviewResponded 12 February 2014

Dear Guest,

First of all, thank you very much for choosing to stay at Bussaba Bangkok and for giving us the feedback. We are very sorry for the inconvenience from the bug encounter during your stay. Those bugs are flying termites, which are quite common during rainy season in Thailand, especially suburban areas.

Although the rainy season has not started yet, this year we had an unusual long winter in December and January (yes! it is called winter in Thailand when the temperature gets below 20C!!) then February started to get warm and humid. Heat and humidity are the triggers of the flying termites.

The flying termites are highly attracted to the light sources, so they tend to be swarming around the lamp-posts and trying to get in to the lighted room. They are not harmful to human but could be very disturbing for people who are not used to seeing them. Thai people are used to them, and we avoid them by just turning off the lights for a while so they go find other light sources. However, turning off the lights would not be convenient for our guests. The other way is to just hit them down, and sweep or vacuum them out. There is no need to use any bug killer as they will usually die after 10-15 minutes.

Having explained this, we hope you understand that our staff has done what they could at the time to fix this problem. They were reluctant to move you to other room because it would not solve the problem. We do apologize that our staff could not explain clearly to you why they did (or did not do) about the situation.

We do appreciate your comment and will be looking for some solutions to this problem so that our future guests will not encounter this problem again.

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Reviewed 8 February 2014

This boutique hotel is located in a residential area 10 minutes’ drive from the airport. The free airport transfer is great. We were greeted by the driver with our name on board on the arrival floor and send back to the airport on the early morning next day. The service is for us only and we do not need to wait for others, which excels compared to what other airport hotels offer. We were greeted with the reception staff with welcome drinks and checked in within minutes. The room is brand new and nice decorated. Bed is comfort. Bath room not big but clean and functional. On our departure the staff even prepared cold bottle water for us.

Overall a perfect choice for transiting BKK.

  • Stayed: January 2014, travelled as a couple
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1  Thank Eternalblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2014 via mobile

We moved to this hotel on our last night in Bangkok to be closer to the airport, due to having an early morning flight, and very glad we chose this hotel. Despite a slight issue finding the hotel - recommend that you do use the map on the hotel website - everything else was great. It is in a quiet residential area, with not much around but the small restaurant serves simple but delicious meals (note that after 7pm only the "Quick Menu" is available, with six - eight dishes). Our room was clean, bright and spacious, with some nice touches, although a mosquito coil would be a useful addition as there were a few about. The airport transfer is included in the rate which makes this very good value.

Would definitely stay here again if I have an early or late flight / layover in Bangkok.

Stayed: February 2014, travelled as a couple
1  Thank Scurfih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

Having worked several days in Bangkok and spent a weekend in Hua Hin, I had an early morning flight out of BKK airport and given the terrible traffic in the city, knew I wanted a hotel close to the airport. Here are the details of my stay:
Location: early morning it took 10 minutes by free hotel shuttle to the airport; there is nothing to do around here so expect to eat in the hotel and just to use for a layover.
Building: very clean, modern
Staff: exceptionally friendly and attentive
Hotel Room: new, clean, modern, well decorated
Hotel Food: limited selection but decent, if a bit expensive
Value: decent. I thought the price was a bit high, but the hotel is brand new, so clean, and well decorated, that it's worth it.
Safety: as a single Western female, I felt very safe here.

  • Stayed: December 2013, travelled on business
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2  Thank BoldNomads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Choosing a hotel in the vicinity of an international airport for an overnight layover is always a bit of a challenge. You don't want to splash out for a room that you will occupy for only 8 hours but nor do you want to run the risk that economy prices equal dismal accommodations. The Bussaba is an excellent option. Small, impeccably furnished in a clean and simple style, family-owned and operated. Airport pick-up and drop off are part of the room charge. The staff was personable, friendly and professional. Travel time to/from airport about 20 minutes.

  • Stayed: January 2014, travelled on business
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2  Thank TeDigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bussaba Bangkok

Address: 1/6, Soi 11/1 Romklao Rd. | Saen Saeb, Bangkok 10250, Thailand
Region: Thailand > Bangkok
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #230 of 887 Hotels in Bangkok
Price Range: £79 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bussaba Bangkok 3*
Number of rooms: 14
Official Description (provided by the hotel):
Bussaba Bangkok is a new boutique hotel, offering the comfortable rooms in 14 different decorations of Thai flowers. Welcoming you with the warm and friendly environment, we have the single, twin, double, and family rooms to suit your requirements. All rooms are provided with the complete service and amenities for your pleasant stay ... more   less 
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