My only gripe with staying here was the smoking room that I was put in. I have made an online reservation directly with the hotel a full 2 and a half months before my stay there. I have indicated that I wanted a non-smoking room as I hate cigarette smoke and I have allergic rhinitis.
On arrival, at check-in, they said their non-smoking rooms are full. And it was late at night, so I was too tired to go look for another hotel. They promised to put an air purifier in the room, which they did not, despite repeatedly going down to the front desk that the air purifier was not brought into my room. The room reeked of cigarette smoke, and though I was transferred to a non smoking room the next day, all my clothes in my suitcase all had the smell of cigarette smoke.
There was absolutely no apology from the staff for their oversight, despite the fact that it was not a last minute booking for a non-smoking room.
So if youre a non-smoker, just be prepared to be shoved into a smoking room.
- Official Description (provided by the hotel):
- Holiday Inn Express Bangkok Siam is the smart choice for savvy business and leisure travelers, offering a relaxed affordable and hassle free stay every time. Located at National Stadium Sky Train Station, in the centre of Siam Business and Shopping District, we are steps away from most Bangkok's favorite dining and entertainment options and 45 minutes drive from Suvarnabhumi International Airport.Holiday Inn Express Bangkok Siam is a convenient base for shopping and sightseeing, head to the Jim Thompson House and Bangkok Art and Culture Center to buy souvenirs and explore Thai culture.The hotel features 300 brand new rooms and all rooms are designed for everything you need for a great stay. Start the day right with our free Express Start Breakfast and stay connected with free Wi-Fi through-out the hotel. Experience our high quality bathroom, bedding and enjoy your favorite music with our iPod docking station to recharge after a long day.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including MBK, Siam Paragon and Central World, and located on the BTS sky train line, guests are a short ride away from Chatuchak Weekend Market where travellers can experience the best of Thailand’s street stall culture. ... more less
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