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“right service for the price you pay”

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Holiday Inn Express Bangkok Siam
Ranked #168 of 862 Hotels in Bangkok
Singapore
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“right service for the price you pay”
Reviewed 1 May 2013

Basic stuff, housekeeping service, complimentary water and that's about it. No in-room dining, bar and pool.

I must say that the guards outside are friendlier than the front office agents. They would always welcome us back to the hotel and flag a cab whenever we want to go out.

Room Tip: choose a corner room
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paolo p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_HIEX, General Manager at Holiday Inn Express Bangkok Siam, responded to this review, 8 May 2013
Dear paolo p,

Thank you so much for your kind comments and endorsement of our our service. We are pleased that your stay has meet your expectations.

We look forward to welcome you back to [hotel] and stay smart with us for your next visit.

Warmest regards,
Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,653 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (351)
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English first
miaimi
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 May 2013

I stayed out all night and made sure to get drunk so the experience of this hotel can go away.
The staff uniforms looks cheap like the hotel.
They hold deposit money for 14 days
no one explains anything they just charge.
The food sucks at the restaurant only Asain food
hardly any choice.
If you are this cheap get an apartment in Bangkok
this place has no pool.
rooms were dirty and house keeping was always late.
imagine if you have a guest.
Internet was the worse.
go to a Holiday Inn
you need more in Bangkok
Sometimes you want to stay in your room and a hotel should have all for this.
washing machine 100 bht
also iron your cloth in front of everyone
right across breakfast area

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mial144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_HIEX, General Manager at Holiday Inn Express Bangkok Siam, responded to this review, 8 May 2013
Dear mai I,

Thank you for taking the time to communicate your concerns via Tripadvisor. I apologize for any inconvenience you have experienced.

I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are of great importance to us and allow us to monitor and improve our service continually. Your business is valued and we hope your future travel plans will continue to include IHG properties.

warm regards,
Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 2 Contributor
5 reviews
Reviewed 1 May 2013

Book HIEx Siam and had no regret

Value for money, good service provided from all the staff, nice simple breakfast, quick check-in/out, excellect location, free WIFI, modern contemporary and clean room, nice big shower area, mini safe to put all your valuable.

Will definitely recommend this hotel especially for 1st time traveller to BKK

Room Tip: There is a restaurant (Asia Bar+Kitchen) on the ground floor which open till 1am. Good for those who...
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vincent_Sgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_HIEX, General Manager at Holiday Inn Express Bangkok Siam, responded to this review, 8 May 2013
Dear Vincent_Sgp,

Thank you for your fantastic review of the hotel. It is great to know how much you enjoyed your stay and all aspects from great value, free wifi and breakfast and good service from our staff.

We really do appreciate you taking the time to write and I hope it won't be too long before we are welcoming you back to Holiday Inn Express Bangkok Siam.

Warmest regards,
Sue
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Manila, Philippines
Level 5 Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 April 2013

My stay at the Holiday Inn Express in Siam, Bangkok was really good. Service was fast and friendly, the price is reasonable, free and fast internet connection, good breakfast and excellent location. I really recommend this hotel especially to first time travellers to Bangkok.

Stayed April 2013, travelled as a couple
Helpful?
Thank D A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_HIEX, General Manager at Holiday Inn Express Bangkok Siam, responded to this review, 8 May 2013
Dear D A,

Thank you for your great review. I was delighted to read you had such a wonderful stay and the great location, free wifi and breakfast and our service would bring you back again.

Thanks again for taking the time to write, we really appreciate and we look forward to welcoming you back to Holiday Inn Express Bangkok Siam again.

Warm regards,
Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
4 reviews
4 hotel reviews
Reviewed 24 April 2013

Strategically located at the heart of bangkok. Just a 5 mins walking distance from a BTS station (National stadium) and less than 10 mins walking distance from the popularly visited shopping mall (MBK)
Rooms are clean and comfortable, with complementary wifi and breakfast.
Breakfast were simple although having the same food each day.
The front desk staffs are friendly and able to communicate in English.
They had this "Grab & Go"section whereby you could grab anything from bread, fruits or even hot coffee and tea. I love this cos i could grab a quick bite and embarked on my journey.

Was given a high floor room which overlook the national stadium, unlike my friend whom was given a room whereby the view was already blocked by a tall building next to the hotel.

Well, overall i will still choose this hotel as one of my chosen hotel whenever I traveled to BKK.

Room Tip: Ask for a high floor room or rooms that overlooked the national stadium.
See more room tips
  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adeleen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_HIEX, General Manager at Holiday Inn Express Bangkok Siam, responded to this review, 26 April 2013
Dear Adeleen,

Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your recent visit with us. Most importantly it is your kind words about great location, free wifi, free breakfast, comfy room and our "grab & go" section which we really appreciate as this is the difference for us between being good and great.

Thanks again for taking the time to write, we are looking forward to welcoming you back, please do ensure you say hello when you return.

Warmest regards,
Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 5 Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 April 2013

I think what most people who write bad reviews of this place do is ignore the fact that this is not meant to be a full service hotel.
This was my umpteenth visit to bangkok and normally i choose to stay in Sukhumvit, but this time I was with a group of friends who picked this hotel and honestly there is nothing to complain about.
If you are young and healthy and want to go out and see the sights, shop and party then this hotel is ideal. A short stroll away from Siam square and the never ending stretch of mall thereafter, and an even shorter walk to the National Stadium BTS station ensure easy connectivity.
The sight seeing can start right next door, since the Jim Thompson House is just down a side lane from the hotel.
The hotel has convenient, fast and free wi-fi, complimentary buffet breakfast in a large and airy 7th floor room and well appointed, albeit smallish rooms with really calm and gorgeous interiors.
The beds were incredibly comfortable, the air-con was effective, the bathroom convenient and clean and the towels new and fluffy.
The hotel has NO bellboys and No room service and NO pool. It does have a gym apparently, but I never saw it since I preferred getting my exercise by walking around the city.
The staff was quite friendly and helpful and the guards at the door were the best!! They always managed to get us taxis, even during rush hour, explained to the drivers where we needed to go helped with luggage and even helped me with all my shopping bags the one day I came back loaded with them.
Are loads of hotels at this price point in bangkok? Yes Definitely.
Is this hotel of international standards? Yes, definitely.
Personally I always pick smaller, non-chain hotels. But this hotel was really perfect for the trip.

Room Tip: Higher floors have more natural light, lesser noise.
See more room tips
  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank binnstrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_HIEX, General Manager at Holiday Inn Express Bangkok Siam, responded to this review, 26 April 2013
Dear binnstrips,

Thank you for your great review. I was delighted to read you had such a wonderful stay and the location for shopping, free wifi, free breakfast and most importantly our good service would bring you back again.

Thanks again for taking the time to write, we really appreciate and we look forward to welcoming you back to Holiday Inn Express Bangkok Siam again.

Stay Smart with Us!
Warmest regards,
Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2013

hotel look very clean but a liittle dusty. the staffs is quite friendly but i do not like the breakfast everyday is the same, i stayed there for 4days every morning is the same breakfast if i know i will go to have breakfast outside.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bella221012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue_HIEX, General Manager at Holiday Inn Express Bangkok Siam, responded to this review, 17 April 2013
Dear Bella201012,

Thank you for your recent stay and leaving us with your feedback.We are pleased you liked our service. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry you were not fully satisfied with our free express breakfst bar. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact me.

Warm regards,
Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Bangkok Siam

Property: Holiday Inn Express Bangkok Siam
Address: 889 Rama 1 Road | Wang Mai, Pathumwan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #168 of 862 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Bangkok Siam 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Holiday Inn Express Bangkok Siam is the smart choice for savvy business and leisure travelers, offering a relaxed affordable and hassle free stay every time. Located at National Stadium Sky Train Station, in the centre of Siam Business and Shopping District, we are steps away from most Bangkok's favorite dining and entertainment options and 45 minutes drive from Suvarnabhumi International Airport.Holiday Inn Express Bangkok Siam is a convenient base for shopping and sightseeing, head to the Jim Thompson House and Bangkok Art and Culture Center to buy souvenirs and explore Thai culture.The hotel features 300 brand new rooms and all rooms are designed for everything you need for a great stay. Start the day right with our free Express Start Breakfast and stay connected with free Wi-Fi through-out the hotel. Experience our high quality bathroom, bedding and enjoy your favorite music with our iPod docking station to recharge after a long day.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including MBK, Siam Paragon and Central World, and located on the BTS sky train line, guests are a short ride away from Chatuchak Weekend Market where travellers can experience the best of Thailand’s street stall culture. ... more   less 
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