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“Fantastic and convenient place to stay in the heart of Bangkok”

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Eastin Grand Hotel Sathorn
Ranked #7 of 894 Hotels in Bangkok
Certificate of Excellence
Reviewed 27 November 2013

Eastin Grande far exceeded our expectations. We stayed for three nights in Nov 2013. We were delayed due to our flight and did our check in around 3am- the front desk was so kind and reassuring through the entire process. We had also lost one of our bags during travel and the concierge was amazing in helping us locate it. While we were being tourists, they continued to call and follow up on status and send updates to our room which was going above and beyond to help us. Additionally, they can book excursions throughout the city for very reasonable prices- and they use one of the better tour companies in the area. The location of the hotel is key since it is attached to the BTK skyline. This makes it very convenient to get around the city. If you must take taxi, please note that the hotel is very new so most drivers don't know where it is- tell them to take to you Sathorn next to the BTK skyline stop and they will know where to do. Taking a taxi or tuk tuk is not recommended as you will sit in traffic for long periods of time especially during evening rush hour. The infinity pool is wonderful and provides a great view of the Bangkok skyline. The beds and furniture around the pool is very comfortable and easy to fall asleep on a nap! One thing that can ruin the mood is children screaming or splashing so close to you at the cabana in the pool. Other than that no complaints. I can't say more wonderful things about Eastin! If you travel to bangkok and want luxury, convenience and affordable prices- I would absolutely recommend Eastin Grande in Sathorn.

  • Stayed: November 2013
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Thank Janijj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,395 - 3,401 of 6,961 reviews

Reviewed 27 November 2013

I enjoyed my stay at this hotel much more than last time. This time I had access to the Executive Lounge which meant I didnt have to contend with the teeming breakfast buffet, but had a calm breakfast with an excellent view. I also used the pool, which I like, but which is also busy with tourists. This hotel does have lots of tourists, even thought the location is not that great for sights or shopping. But it does have direct acccess to the sky train.
I also got a much better room. I was in room 3120, a corner room, with huge bathroom including freestanding bath in glass corner looking out over Bangkok (and a surrounding buildings).

Room Tip: Try and get a high room with river views. Ideally a corner room and with access to the Executive Lou...
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  • Stayed: November 2013, travelled on business
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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

Brand new hotel in perfect condition with high end decor and nice lobby. Staff smartly dressed and trained for perfect and fast customer service. Check in was the fastest ever from experience. Room was clean, smart but not very big (but not small). All round very good including price.

Stayed: November 2013, travelled as a couple
Thank Amanda Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

We booked this hotel after reviewing comments/feedback from tripadvisor.

The location of the hotel is superb; with a direct access from hotel to BTS station, Surasak. This make our travel easy and enjoyable through BTS.
The check-in process is efficient without any hassle. The staff is attentive and will accommodate your request.

However, a minor hiccup happened on our third day of stay. The room was not made up at 430pm when we came back from shopping. Upon request, the room was done immediately with a right attitude.

Overall, I will not hesitate to recommend to anyone who wish to stay at 5 star hotel with a reasonable price and without compromise on quality, safety and security.

Stayed: November 2013, travelled as a couple
Thank Ivtec180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

I booked this hotel for a big group of us, all up there were eight adults and three small children who stayed in a double room with us with the assistance of an extra bed.

Very useful location with the BTS (train) on the side. The road that this hotel is on is AN ABSOLUTE NIGHTMARE for traffic in the evening, I would suggest using the BTS if you want to avoid spending two hours in traffic on your way here from the airport.

The club lounge benefits were excellent, decent cocktails for two hours and also some great buffet nibbles. If anything it was a bit of a shame that it was so good as we generally stayed there rather than going outside and seeing the real Bangkok in the evening.

The infinity pool on level 14 was fantastic and the "eggs" were great to sit out on while the kids were in the pool. The fitness room was what you would expect although lacking in the free weights

Breakfast on level five had a great range but was a bit manic, with club lounge benefits you have a smaller variety but it is much more relaxed and civilised.

Kids room was okay, nothing special but keeps the kids out of trouble.

The rooms are what you would expect although you need to leave the air con on when you leave your room as it struggles when you are in it, most likely due to the building being "open" from the infinity pool on level 14

Now these guys would have got five stars but for the following: On the first night we came we went downstairs to look at the restaurant, not really our bag, we then went down to the buffet hall and one lady gave us a 25% discount off the 1000 odd bht pricetag for dinner, another then said 50%. We thought this was excellent, we all agreed and went up to the buffet, having kids we sorted them out first. The range was excellent. We were then told we only had TEN MINUTES before they started to pack things away, this meant we then had to go up and stockpile, NOT the civilised way that we would like to sit down as a family. If we had known we had 10 minutes we would have gone somewhere else.

We ordered a transfer through the hotel for a trip down to Hua Hin, where our next hotel was located. We stated that we needed seating for 11 and 22 big bags. When the small bus came it would seat 11 but no where near enough for all the bags. The hotel knocked 1000bht off the 4000 bht fee but we still needed another cab for 1800 bht bringing the total cost to 4800 bht. This was not the end of the world but as you might imagine with a big family the stinking mood it left people in after waiting in the bangkok heat for things to be sorted out is something that could easily have been avoided with an intelligent concierge.

Room Tip: high up as possible!
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  • Stayed: November 2013, travelled with family
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Thank BrockGuns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

Upon our arrival at midnight, we were upgraded to a room with an awesome view of Bangkok. The service at this hotel is top quality. Breakfast is an experience with food to satisfy the Thai experience or a Western appetite. The lobby bar has fantastic service with good wine and food. The concierge desk is staffed with helpful workers. It is so simple to take the walkway to the connected BTS station. Even though there are few restaurants within walking distance, the restaurants in the hotel are excellent. I loved this hotel, and this was my 37th trip abroad so I have stayed in many hotels! This one is top notch.

Room Tip: Ask for a room with a river view.
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  • Stayed: November 2013, travelled with family
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Thank Mnabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

I visited this hotel when it opened 2 years ago, and it was already very good, with gentle staff and nice pool (a bit small compared, but so nice view with nice sunset).
2 years after, the hotel (which was new) is getting even better ! The rooms are always clean and in perfect condition, the staff friendly and helpfull, 10 minutes for check in, direct access to BTS Surasak (as the Intercontinentinal with Chitlom for example), so quite easy to join Siam or the Chao Praya River.
I had the chance to have a Suite, with large room, amazing bathroom with view on all Bangkok, with an amazing comfort (but my usual Superior Room is already perfect)
Have tested the Italian Restaurant (good, and the Chef is a real Italian, you can see him cooking with his team) and the Buffet (very good desserts)
Seems the hotel organized each week (?) some special events for guests (I did the Pool Party) and they communicated on others next events.
One point just average : the parking, a bit small.
Definitively one of the best deal in Bangkok.

Room Tip: Ideally the west facing rooms to enjoy the sunset
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  • Stayed: November 2013, travelled on business
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Thank jbd01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eastin Grand Hotel Sathorn

Address: 33/1 South Sathorn Road | Yannawa, Sathon, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 894 Hotels in Bangkok
Price Range: £80 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eastin Grand Hotel Sathorn 4.5*
Number of rooms: 390
Official Description (provided by the hotel):
Eastin Grand Hotel Sathorn is one of the premier hotels in Bangkok's luxury hotel sector. This deluxe property is centrally located in the Sathorn business district, and a short drive via the nearby expressway to Suvarnabhumi International Airport. It is unique in being the only hotel in Bangkok with its own direct access to the BTS Sky Train system at Surasak Station literally bringing the city to your doorstep. All 390 luxuriously appointed rooms and suites are decorated in soft, subtle tones and feature the latest amenities for the comfort of both le ... more   less 
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