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“Great hotel but has its flaws” 4 of 5 bubbles
Review of Eastin Grand Hotel Sathorn

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Eastin Grand Hotel Sathorn
Ranked #11 of 849 Hotels in Bangkok
Certificate of Excellence
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great hotel but has its flaws”
4 of 5 bubbles Reviewed 14 January 2014 via mobile

An amazing hotel if you can get the right price but definately has its flaws. Have stayed in other hotels which I believe are better in bangkok but arent rated as highly on TripAdvisor. Would however still stay here again just in a quieter time.
Hotel is newish. Rooms are clean and whilst a little small have all the necessary items plus some amazing views. Breakfast is great.
Location is good and bad. Great in that the hotel has almost direct access to BTS. Bad in that there isn't much near the hotel.
Service was also great. Rooms were well attended too and concierge bellboys etc were always friendly.
My concern for this hotel is that I believe that It does not operate well when at full capacity. Pool area is quite small. Capable of holding approx 40-50 people yet the hotel has approximately 390 rooms. Most mornings there was no seating available by the pool. We had to either come down early and reserve with a towel (which most other guests did) or have to stand up.
Similarly despite having 4 lifts we also had to wait several times in excess of 10 mins for a free lift. This would occur most mornings around checkout and breakfast. Overall not huge complaints just design flaws that I think customers have a right to know about. Would stay again but only in off peak.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Mario_Gala82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Brussels, Belgium
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 14 January 2014

The Eastin hotel offered a very good price. Excellent room, lots of room for luggage, beautiful views, beautiful pool and fitness area on 14th floor. Only real problem is that the elevator capacity is too small, you always wait 2-5 minutes and often it takes longer around breakfast. Breakfast selection huge. The hotel is directly connected to Skytrain by a bridge. This is convenient but there is not much in the vicinity of the hotel, you basically always have to take the skytrain to do anything. Hotel relatively close to major sights and the Silom/Patpong area with its night market and nightlife. For shopping it is still relatively convenient by skytrain but I would prefer hotels on Sukhumvit for that.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Kristian_Youness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 January 2014

We stayed at the Eastin for 2 nights at the end of our trip to Thailand, we left on Sunday 12th Jan) and I have to say it was a lovely experience. Check in was quick and efficient at reception - there was a 1000baht deposit just to warn people (but we had no trouble getting that back at the end!) We stayed in a superior sky room on the 21st floor, which was lovely, clean and with a great view.

Breakfast was good - huge selection and lots of it - they would also make any food if it wasn't there like a fresh omelette with ingredients of your choice and we asked for some hash browns on the second day and they made them to order too.

We didn't try the pool or the gym although one night we did go to the bar which looks over the infinity pool on the 14th floor - great views. The only slight downside was the slightly higher than normal prices - like many English hotels they seemed to charge a little extra compared to a external bar or a restaurant for drinks. We'd found in Thailand this not to be the case with many of the hotels over there (We stayed in a Best Western in Bangkok on our first night night and found room service to be incredibly reasonable). Don't get me wrong it was still cheaper than what it would cost back in the UK - but just more expensive than what we had been used to be charged in the rest of Thailand.

The service and the staff were very attentive and lovely...we ordered room service and received a courtesy call within a few minutes to check if it was ok!

The bridge to the Sky train was really handy and the concierge was very helpful in telling us where to go and how best to get there! It's only one stop of the sky train to Sathorn Pier, which then you can catch a boat that goes along the pier for only 15 baht and takes you up to areas like the grand palace and koh san road etc. They also told us to avoid the areas with the protesters and suggested alternative night markets to try instead, which I thought was a very decent thing to do given the circumstances in Bangkok recently.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lozzyozzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 January 2014 via mobile

Stayed here for 2 nights at the end of a island hopping holiday around Thailand, even though Bangkok is a busy noisy city this place is perfect place to just relax up at the pool sat in the lovely wicker pods. Very clean room and breakfast was fantastic both for options and quality.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank SunnyDays237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syosset, New York
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed 14 January 2014

Very good place to stay, right next and connected to Surasak air train station by a bridge
Good food in all three restaurant and views from pool
Spacious room and bathroom
Fully recomendable
Aircon temp was impossible to adjust, very chilly stay

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mreynaudn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 13 January 2014

The hotel is in a nice location, connected to the Bangkok sky train system. The hotel staff was very courteous and helpful. The restaurants had a great selection of food and was affordable as well. The breakfast had a great selection of foods. The rooms were quite modern and had plenty of outlets. The beds were very comfortable. The pool was quite nice and offered good views. The exercise facilities were quite nice and weren't that busy. The hotel did not have a spa or a steam room or a dry sauna.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cougpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 January 2014

Just a wonderful hotel with friendly staff, a comfortable room,clean and spacious. The hotel has its own connection to the skytrain. Breakfast was perfect ,so much to choose,even if it was crowded ,you always have a good place to sit. The loungebar served good cocktails and some snacks,service was excellent.
The pool was nice, but crowded, if you come a little late,there are no seats left. Poolrestaurant has tasty pizza's ,nice pasta's .
Make reservations for the Chinese restaurant, otherwise it's full booked. Glass restaurant for dinner is without caracter, Good for breakfast,but not for dinner.

Room Tip: We had a room on the 18th floor,it was also very good! If you can get a higher room it could be bett...
See more room tips
  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Roos1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eastin Grand Hotel Sathorn

Property: Eastin Grand Hotel Sathorn
Address: 33/1 South Sathorn Road | Yannawa, Sathon, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 849 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Eastin Grand Hotel Sathorn 4.5*
Number of rooms: 390
Official Description (provided by the hotel):
Eastin Grand Hotel Sathorn is one of the premier hotels in Bangkok's luxury hotel sector. This deluxe property is centrally located in the Sathorn business district, and a short drive via the nearby expressway to Suvarnabhumi International Airport. It is unique in being the only hotel in Bangkok with its own direct access to the BTS Sky Train system at Surasak Station literally bringing the city to your doorstep. All 390 luxuriously appointed rooms and suites are decorated in soft, subtle tones and feature the latest amenities for the comfort of both le ... more   less 
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