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“Excellent service!!”

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Eastin Grand Hotel Sathorn
Ranked #10 of 858 Hotels in Bangkok
Certificate of Excellence
Houston, Texas, United States
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent service!!”
Reviewed 6 March 2014

Glad we stayed at this hotel! The rooms were spacious and comfortable. We purchased the breakfast included package and the food was delicious with plenty of variety. The pool is amazing with a stunning view! The location is convenient as it is attached to a BTS station. What really impressed about this hotel, however, was the service. The service was impeccable from start to finish. We unfortunately had some security issues that took place in Bangkok. Even though these issues did not take place in, nor had anything to do with the hotel, the hotel management was VERY helpful. They even sent one of their security officers, Boyd, to go with us to meet police and help resolve the issue. Special thanks to Boyd for his service and hospitality! You will be in good hands if you stay here!

  • Stayed February 2014, travelled as a couple
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Helpful?
2 Thank Taramarieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Derby, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 March 2014

This hotel is just fantastic . if you can book the executive suite and enjoy the great food and cocktails as part of the package fom 5.30pm to 7.30 pm Wow the cocktails are strong. The views are amazing from the top floor .
The skytrain station connected directly to the hotel and made getting around bangkok simple. This hotel also provides free day tickets for the sky train for unlimited travel as part of the package. the pool is awsome with great views
As newcomers to Bangkok this hotel and its staff ensured the start and finish to our holiday in Thailand was the best it could possibly be. Thank you all for your kindness during what was a fantastic experience

Room Tip: exec room are just great value
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank CorkytheCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niagara Falls, Canada
Level Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 March 2014

We stayed at Eastin as a stop gap while we waited for our other hotel the next day. We shouldn't have left. While the other hotel was excellent, this was even moreso. On a trip that included China, Hong Kong, Malaysia, Japan and Australia this was our best stay. Excellent customer service, location, subway attached(literally) to the hotel(a walkway from the 2nd floor), excellent food, computer use and wifi. The rooms were superb and huge. The beds were comfortable and large. I wont go anywhere else in the future.

Room Tip: High up and face the river.
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  • Stayed February 2014, travelled with family
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Helpful?
1 Thank Darryll_Williams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 March 2014 via mobile

Lovely comfortable hotel, fantastic breakfast, pool with city views, bar, food (multiple restaurants in-house) atmosphere, service and BTS link (sky train). Try the awesome Thai lady cooking Pad Thai from her street cart outside the hotel and the river boat 'Chao Phraya Express' (40THB to The Grand Palace Pier 9).

Stayed March 2014, travelled as a couple
Helpful?
2 Thank ardilay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
222 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 4 March 2014

I'll be honest: Eastin wasn't my first choice, nor was it my second or third. I booked the morning I arrived, and the rates for my usual three were unreasonable, so I had a look at Eastin and thought it couldn't be that bad. I was very wrong, and pleasantly surprised.

Sathorn is a great place for hotels and offices, and not much more than that. The good thing is that taxis are plentiful, and when the traffic jams hit, the skytrain is connected to the hotel and will get you to a lot of places in the city. So after 1-hour in a taxi, sitting through the jams I arrived at Eastin, where they took all of my bags and walked me to the desk. Awesome.

Staffs here are really the big difference. My room was upgraded to a suite, which was one of the largest rooms I've had in a long time. The views are great, and you can take a bath while the neighbors watch. It's a great room.

Breakfast was great, although a bit busy in the morning. The spread was enormous and had a good selection of western, Chinese, and some Thai. The juice was excellent and the Salmon was quite possibly the best I've had.

The pool is also a must-visit, even if you don't swim just go there to take pictures or have some drinks poolside. Servers at the bar were really nice, too!

Everyone who worked at this property seemed to have a sense of humor and that made me want to stick around just a bit longer. Eastin exceeded my expectations and I'll definitely bring my family back in the summer!

Room Tip: Upgrade to a suite and you will be happy you did.
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  • Stayed March 2014, travelled solo
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Helpful?
1 Thank manh_attan04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 4 March 2014

This hotel was great! With its own sky train link offering access to the rest of Bangkok via either the sky train or river boat.

The hotel was very clean and modern. Check in was quick and we were given our room on the 28th floor, great view over the river and city!

The room was great for our stay of two nights with a good shower and comfy bed.

The infinity pool on the 14th floor was wonderful, offering amazing views over Bangkok and the best sunset...watching the sunset with a cocktail from one of the fun wicker beds around the pool was bliss after a busy day taking in the sights of the city.

Breakfast was excellent, offering everything you could want from american, continental to Asian. My favorite was the noodle soup, dim sum, katsu pork and american pancakes.

All the staff we came across were very welcoming, friendly and knowledgeable. I would highly recommend this hotel as a base for exploring this vast and exciting city!

Room Tip: Rooms on the higher floors offer fantastic views worth paying extra for.
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank MrsPC_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malmo, Sweden
Level Contributor
233 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 2 March 2014

We stayed in an Executive Superior room on floor 30 with access to the Executive lounge on the 33st floor. The room was nice and clean and had a wonderful city view. WiFi is free for several units and works great without the need to login all the time. Staff was friendly and helpful even though not everybody spoke very good English.

The Executive lounge was good. Breakfast was served in the morning, with less items than on floor 5 but in a very calm setting. You could get what you needed from the cold and hot dishes. In the evening (4.30pm-6.30pm) free cocktails, beer, whine and hors d'oevres were served. Not fantastic like the Executive Lounge at the Tower Club at Lebua Hotel, but good value for the money paid. The signature cocktails are excellent!

The pool area is nice, but it might be difficult to get a sunbed at some times and sun is not there all evening. Perfect to be back in the hotel around 2.30-3.00pm to get a nice sunbed in the sun.

If you want to get some tailored shirts of great quality you MUST try "The Bespoke Tailor" at 12-14 Sukhumvit Soi 29. Ask for Nonglak. I have come back to her for my four times in Bangkok and have never been disappointed on the marvelous quality of the shirts from her shop.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Swede1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eastin Grand Hotel Sathorn

Property: Eastin Grand Hotel Sathorn
Address: 33/1 South Sathorn Road | Yannawa, Sathon, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Eastin Grand Hotel Sathorn 4.5*
Number of rooms: 390
Official Description (provided by the hotel):
Eastin Grand Hotel Sathorn is one of the premier hotels in Bangkok's luxury hotel sector. This deluxe property is centrally located in the Sathorn business district, and a short drive via the nearby expressway to Suvarnabhumi International Airport. It is unique in being the only hotel in Bangkok with its own direct access to the BTS Sky Train system at Surasak Station literally bringing the city to your doorstep. All 390 luxuriously appointed rooms and suites are decorated in soft, subtle tones and feature the latest amenities for the comfort of both le ... more   less 
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