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“Great Location to Wholesale market shopping”

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Novotel Bangkok Platinum Pratunam
Ranked #78 of 851 Hotels in Bangkok
Certificate of Excellence
Singapore, Singapore
1 review
“Great Location to Wholesale market shopping”
5 of 5 bubbles Reviewed 23 May 2014

Hotel is located above Platinum Shopping Mall and opposite to Pratunam Wholesale market. Great shopping location. Central World/Big C is just behind. The only downside is the hotel did not provide tutu shuttle service to nearest BTS station. Overall, still great location.

Room Tip: Choose a room that's facing the Central World, the opposite side of the rooms are facing Pratuna...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moocow09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, 10 June 2014
Dear valued guest,

Thank you for taking the time to share your experience of your stay with us and other guests.

We are thrilled to receive your compliments and it is a pleasure to read your comments in regards to our excellent location.

I will of course share your feedback with the team.

We are very much looking forward to welcoming you back to Novotel Bangkok Platinum Hotel.

Warmest regards,

Sagar Naker
General Manager
Novotel Bangkok Platinum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (463)
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English first
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 May 2014

Just came back from BKK. If u are wondering, everything is functioning as per normal and safe at the popular shopping areas.
About the hotel.... stayed for 3 nights / Exclusive Twin Room.

Pros: Great location if you want to be close to retail shops, supermarket, restaurants & foodcourts (starbucks & baskin robbins are just downstairs) / good breakfast / nice clean rooms / comfortable bed. / Check-in for exclusive rooms are on the 24th floor with preferential treatment (see hotel website for the details) My room was on the 24th floor with great views of the Central World & Paragon. The room's toilet is quite big, and is separated into 3 sections - WC, shower and wash sink. / pool - nice chill spot with sweet views of the city.

I also want to give special thanks to the Novotel staff at the Premier Lounge - Palm & Namtha (supposed to sound like 'bitter sweet' in Thai - sorry I couldn't remember how to spell her name correctly...) for making the stay for my mom & mine's a more pleasant and enjoyable one with their great service. :)

We also tried the hotel's thai massage and we highly recommend their 2 masseurs, Thip & Nip. Thip, especially was intuitive and able to give good advice on the body's troubled areas. If you decide to try their thai massage, remember to look for either of them, and remember to tip them well too!

Now the cons: rooms could be a bit small for some. (but fine for me) / The design of the toilet's shower area is somewhat flawed. So whenever we showered, we had to careful or the toilet literally floods with water... The body moisturiser has a weird funky scent... / Walking distance to the nearest BTS is about 15 to 20mins... (if u like humidity and dodging human & road traffic then this could be a pro.)

Room Tip: If you can spend the additional money... pick the exclusive rooms. If you want to try their in-hou...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meows_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, 10 June 2014
Dear valued guest,

Greetings from Novotel Bangkok Platinum and thank you very much for your very detailed review on TripAdvisor. It is great to see that you enjoyed your stay that much, especially because of the great service delivered by Palm, Khun Namtha, Khun Thip and Khun Nip. I will of course share this with all of them. This is one of the greatest appreciations we could receive.

We are happy you enjoyed your stay and look forward to welcoming you again at Novotel Bangkok Platinum.

Warmest Regards,

Sagar Naker
General Manager
Novotel Bangkok Platinum
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 May 2014 via mobile

The hotel is located strategically and ideal place to stay for shoppers like us. Starbucks is just at the side and easy to access to anything, from convenient stall, money changers, Baskin Robbin, MCD and Svensons. Central World and Siam Paragon is just within walking distance. High speed Wifi, off course.

Stayed May 2014, travelled with family
Helpful?
Thank Suei Keow T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, 10 June 2014
Dear Valued Guest,

Many thanks for your positive review on the location and our free WiFi.

Thank you and we look forward to welcoming you back soon.

With kind regards,

Sagar Naker
General Manager
Novotel Bangkok Platinum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 21 May 2014

In terms of location, nothing can rival this hotel. However other than location, this will not be my go-to hotel when I'm in Bangkok. I much preferred GLOW when I stayed the last time I was there.

Check-in is quick and good. The room that was given was great, until I stepped into the toilet. The floor was sticky and there were some blackish gooey stuff on the floor. Of course, I asked for a change of room.

The changing of room, took longer than expected. I checked the toilet and everything was satisfactory.

The horror came when I was about to sleep and was fluffing the pillows and realized that one pillow had a blood stain on it! That is DISGUSTING and just because it is faced downwards made it even more SNEAKY! I really begin to wonder how cleanliness rates in this hotel.

It was 2am when I found out, and was too lazy to deal with it.

Wireless is provided. However, I can never get connected in my room (poor reception) and have to keep walking out of my room to hook on the wireless.

All in all, NOTHING of what I expected from a known hotel name.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PrincessNg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, 10 June 2014
Dear valued guest,

Thank you for leaving your feedback with us.

I am happy to see that overall you enjoyed your stay with us.

I am deeply sorry to read about your unfortunate experience with the stain on one of the pillows and the connectivity with the Internet. I have already investigated on this with the department heads concerned, who already solved the issue. Thank you for raising this.

We sincerely hope that this experience will not impair your confidence in the Accor hotel network and hope to welcome you back here at Novotel Bangkok Platinum Hotel.


With kind regards,

Sagar Naker
General Manager
Novotel Bangkok Platinum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 20 May 2014

This hotel is perfectly design to those who need easy access to Platinum Fashion mall, which exactly located next to it. The hotel has 1 elevator directly connected to the mall and you can also enter via Starbucks coffee shop at the Ground Floor.

Even though the ground floor lobby is not as big as you think, but wait until you reach the 6th floor, as they use this floor as their main lobby. You can also go to the bar and the restaurant from this main lobby.

The lift next to the receptionist desk are also very fast in response.

So far i like this hotel, and would lovely recommend to others who like to stay at Bangkok.


Regards

Denny Gunawan

Room Tip: All rooms have good condition and view side. This hotel is design to non smoker.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denny Gunawan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, 10 June 2014
Dear valued guest,

Thank you for the compliments on our hotel and that you recommend our hotel to other guests.
We hope to welcome you back very soon.

With kind regards,

Sagar Naker
General Manager
Novotel Bangkok Platinum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Semarang, Jawa Tengah, Indonesia
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

For the First Time i travel to Bangkok i got a huge pleasure in there, especially when i stay in This hotel.
The location was perfect, in the heart of shopping area. I can easily find a good stuff in the shopping center near This hotel.
The lobby was huge and very comfy, it located at the six floor of platinum shopping center. The ambience of the lobby makes me no need to go out from hotel.
The Staff Really good, they really help us when we Chek in. For the concierge they really help to get a taxi and ask to the taxi driver which place we will to go cause mostly They cant speak English.
For the food just same as With another Novotel hotel, its fantastic and really good. I got alots choice for the breakfast especially for the fruit was amazing! And Then the sport station was good and the pool very impressive, Maybe i can stay All day long in there LOL.
The Room was quite big and comfortable, the bed was good so i get good sleep after go out to explore the Bangkok city.
I would giving honor to Ms Oil in the business center who solve my problem so i can go back to my country and for mister nice smile a.k.a Mr Sek in the receptionist who giving us an advise where we should go to find great food and place to explore the city, Lucky for Novotel Platinum had the nice Staff like them.
The price that we spent is worth It for what we can get!
i'll use This hotel again when i go back to Bangkok. Thanks for the wonderful experience i got in there,
regards.

Room Tip: just ask for the room who didnt have any advertising in the window,
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lashuardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, 10 June 2014
Dear valued guest,

Thank you very much for your stay with us and that your stay was hassle - free.
.
It is great to see you enjoyed the service delivered by the team, the food in the hotel, the room and the business center.

I have already shared your comments with the team, especially the ones praising Khun Oil and Khun Sek.

We hope to welcome you back here at Novotel Bangkok Platinum Hotel.

Warmest regards,

With kind regards,

Sagar Naker
General Manager
Novotel Bangkok Platinum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
4 of 5 bubbles Reviewed 19 May 2014

Stayed for 3 nights.I booked from accor website and we upgrade the room to suite cause I need bathtub. the hotel staff was pleasant and helpful, the hotel room was cozy and clean. It is very convenient for shopping and food hunting.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ottieeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, 10 June 2014
Dear valued guest,

Thank you for leaving your feedback with us and for the appreciation on the hospitality of our team.

We hope to welcome you back here very soon.

With kind regards,

Sagar Naker
General Manager
Novotel Bangkok Platinum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Bangkok Platinum Pratunam

Property: Novotel Bangkok Platinum Pratunam
Address: 220 Petchaburi Road, Bangkok 10400, Thailand
Phone Number:
Region: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#67 Romantic Hotel in Bangkok
#68 Family Hotel in Bangkok
#69 Luxury Hotel in Bangkok
#84 Business Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Bangkok Platinum Pratunam 4*
Number of rooms: 288
Official Description (provided by the hotel):
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion & shopping district, the hotel is on top of the Platinum Fashion Mall, a short walk from CentralWorld, Siam Square & Siam Paragon, connected via Bangkok Skyline to BTS station Chidlom and a quick drive from the airport railway link. Featuring 288 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant "The SQUARE", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park. ... more   less 
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Also Known As:
Novotel Bangkok Platinum Hotel Bangkok

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