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“Excellent hotel”

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Oriental Residence Bangkok
Ranked #8 of 858 Hotels in Bangkok
Certificate of Excellence
Brisbane, Australia
Level Contributor
2 reviews
“Excellent hotel”
Reviewed 9 March 2014 via mobile

Stayed on 17th floor in a one bedroom "city facing" suite. View was better than expected, nice wide view out over the distant buildings from the bedroom and balcony. Room was extremely clean and tidy, very impressed at the quality of the fit-out. One of the most comfortable mattresses I've ever slept on!
Having a kitchenette in the room made the short stay comfortable. It was nice making a French press coffee in the morning without having to leave the room. Pool area on level 4 was good, though not as impressive views.
The included breakfast was good, and the staff in the restaurant were helpful and always quick to take coffee / egg orders first up.
Hotel location for tourists is convenient - about a 10 minute walk to the nearest metro station and shopping district.
Would definitely recommend to stay here and will seek to again if returning.

Stayed March 2014, travelled with friends
Helpful?
Thank paulphilps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Manager at Oriental Residence Bangkok, responded to this review, 11 March 2014
Dear paulphilps

It was such a pleasure to read your wonderful comments and thank you for your kind review. We are truly delighted that you had a wonderful stay with us and enjoyed the facilities we had to offer within the hotel. I will pass your thoughtful comments onto our team, I am sure they will be thrilled to hear that they contributed to your pleasant experience here with us.

Thank you for your great recommendation of Oriental Residence and we look forward to welcoming you back again soon!

Yours sincerely,

Anuttra Kiangsiri
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (438)
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English first
Zurich
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 March 2014

We stayed 2 nights in Oriental Residence and everything was just perfect. The rooms are big with a very good quality of forniture and a large bathroom. The staff is very attentive and helpfull, also on small details! Thank you again for making our stay great till the last minute.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GiuAdir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Manager at Oriental Residence Bangkok, responded to this review, 11 March 2014
Dear Giu-Boxeur

Thank you for your kind comments about your stay and we are happy to hear that you enjoyed our facilities and the service of our staff. We always strive to ensure all our guests needs are well anticipated and it is a pleasure to hear that we succeeded in meeting your expectations above and beyond.

We look forward to welcoming you back to Oriental Residence again soon!

Yours sincerely,

Anuttra Kiangsiri
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2014

We stayed at the Oriental Residence Bangkok for one night on our honeymoon in Thailand. We both thought the hotel room was fantastic and they went above and beyond in service. The room had plenty of amenities, including a kitchen, large HDTV, bathtub, and a hot and well pressured shower.

For our honeymoon, they left us a complimentary stick rice and mango (delicious) and a piece of chocolate cake when we checked in to our room. In the evening, they drew a hot bath with rose petals for us to relax in.

We stayed three more nights at anther hotel in Bangkok, but if I had to choose again, I would have just stayed at ORB the whole time.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Manager at Oriental Residence Bangkok, responded to this review, 11 March 2014
Dear Eric M

We are most delighted to read your kind comments and thank you for such a wonderful review.I am happy to read that we managed to create a wonderful honeymoon experience during your stay and that the team succeeded in providing impeccable service.

It is a true pleasure to know that you had exceptional honeymoon during your stay with us and we look forward to the pleasure of welcoming you back again soon!

Yours sincerely,

Anuttra Kiangsiri
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
WDC
Level Contributor
115 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 7 March 2014

Agree with other reviews - for me this will be the only place I stay in Bangkok. Had a completely wonderful stay at the Oriental Residence. Everything and everyone was top notch. Staff were so friendly, attentive, and professional. The breakfast was outstanding. Even my mother-in-law, who never is never happy with anything, loved the Mandarin Oriental. If I could rate it any higher I would!!!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank GD77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Manager at Oriental Residence Bangkok, responded to this review, 11 March 2014
Dear GD77

Thank you so much for your kind review and positive comments regarding your stay with us at Oriental Residence Bangkok. Our staff will be delighted to hear your wonderful feedback and I will pass your wonderful compliment regarding breakfast to our culinary team.

We look forward to the pleasure of welcoming you and your family back again soon!

Yours sincerely,

Anuttra Kiangsiri
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 March 2014

Superb hotel ; lovely people . We arranged transport from the airport . From the time we were met to our departure 5 x days later service was impeccable . From the drivers to the doormen , reception to concierge, the maids , the restaurant staff , the team manning the pool . Nothing was too much trouble . Requests from our magnificent apartment were answered in minutes . Comfort of our accommodation matched the friendliness of the people . I am trying to identify a tiny fault . I cannot . My wife and I will not look for alternative accommodation next time we visit . I cannot recommend this place too highly

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank samjayAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Manager at Oriental Residence Bangkok, responded to this review, 11 March 2014
Dear SamjayAuckland

We are delighted to hear that you enjoyed your visit with us and thank you so much for your kind feedback which I will convey to the team. Thank you for acknowledging so many positive elements of your stay, especially the hospitality of our staff and the hotel faciltiies - we continue to strive everyday to ensure the highest service standards possible for our guests, and are always appreciative of positive feedback.

We look forward to the pleasure of welcoming you back again soon and cannot thank you enough for your kind recommendation of Oriental Residence Bangok.

Yours sincerely,
Anuttra Kiangsiri
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, FL
Level Contributor
124 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 6 March 2014

This is a fabulous bright new luxury hotel, with stunning accommodations, a great location (our rooms looked out on the grounds of the residence of the Netherlands Ambassador) close to the sky train and Sukhumvit Road, and with delightfully pleasant and helpful staff. We stayed for 3 nights at the beginning of March and enjoyed this hotel more than any we have experienced in the US, Latin America, Asia, or Europe. Our suite was huge, with a stocked kitchen--including a French press for our morning coffee and bottles of beer and Thai (yes) wine--European-style clothes washer and dryer, two large tvs, and perfectly designed bathroom. The bathrobes were so comfortable, my wife tried to buy one--the only time the staff couldn't help. The beds and pillows...oh, my, they were so comfortable, we didn't want to get up in the morning.The fitness room has everything one needs for an aerobic or resistance workout. All the machines functioned perfectly and were kept gleaming clean. The outdoor pool and bar could make a vacation spot themselves, with views over much of the city, canopied beds, delightful breeze, and fine happy hour drinks at half price. Finally, the value for money at the Oriental Residence was unreal. If we hadn't already been in Asia for three weeks, and needed to get home, we would have stayed another week at the Oriental simply because it was so enticing. This hotel gives new meaning to the term "luxury."

Room Tip: The park view suites have relaxing views of trees, lawns, and water.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank SoBeRetired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Manager at Oriental Residence Bangkok, responded to this review, 11 March 2014
Dear SoBeRetired

Thank you so much for your most wonderful feedback and comments - it is such a pleasure to know that you enjoyed your visit with us and that you were happy with your stay in our hotel. Thank you for acknowledging so many positive elements of your stay, especially the hotel facilities.

It is our priority to make our guests feel like "home away from home", and I am pleased to hear how much you enjoyed the many experiences our hotel has to offer. We certainly look forward to welcoming you back to the Oriental Residence Bangkok, hopefully in the very near future.

Yours sincerely,
Anuttra Kiangsiri
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 March 2014

My husband and I stayed at the Oriental Residence for 4 nights in March 2014. I had booked a corner suite and was pleasantly surprised at how large and well equipped the suite was. Wonderful marble bathroom with walk in shower and large bath.The pool was large for a hotel pool and the pool area sitting was very comfortable. We had breakfast in our package and ate in Clare's café every morning and one evening Compared to some of the4/5* hotel buffets in SE Asia the buffet was limited. The evening meal was disappointing. What however was amazing were the staff in particular the reception staff who were so friendly and helpful and were able to make good recommendations as to where to go in Bangkok. The location is good but away from the usual tourist sights. The hotel does provide a shuttle bus to the overground. When we returned every day we were welcomed back and it was like returning to a calm haven from the noise and heat of Bangkok. .

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Oriental-Residence.com

Helpful?
1 Thank LindaE998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Manager at Oriental Residence Bangkok, responded to this review, 5 March 2014
Dear LindaE998

Thank you for your post and we are so pleased that you enjoyed your overall stay with us. I will be sure to pass on your comments the team, they will be very appreciative.

I am dismayed to hear that your experience at Cafe Claire was not up to par. Please allow me to personally extend my sincere apologies for this and rest assured we take your valuable comments very seriously. This has been discussed with our culinary team so that it will be in line with your other experiences.

Thank you once again for your comments. We look forward to welcoming you back to the Oriental Residence Bangkok in the very near future.

Yours sincerely,
Anuttra Kiangsiri
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oriental Residence Bangkok

Property: Oriental Residence Bangkok
Address: 110 Wireless Road | Lumpini, Bangkok 10330, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Oriental Residence Bangkok 5*
Number of rooms: 145
Official Description (provided by the hotel):
Oriental Residence Bangkok: Grace in every detail, warmth framed by compelling beauty, Oriental Residence Bangkok offers refined accommodation surrounded by a lush tree in the centre of Bangkok. Situated in the prime location, residents at Oriental Residence Bangkok can enjoy the stunning panoramic view of Bangkok’s skyline with easy access to the embassies and shopping centres and business communities. Featuring 145 lavished appointed serviced residences, which include Executive Deluxe, One-Bedroom, Two-Bedroom, and Three-Bedroom Suites, Oriental Residence Bangkok also consist of 46 private residential units. Residents can enjoy unique dining experience from Café Claire – an all-day dining restaurant, Mandopop – signature Chinese restaurant, and 24-hour In-residence dining. Exclusive facilities include meeting rooms with natural daylight, residents’ lounge, fitness centre, and outdoor swimming pool ... more   less 
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