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SO Sofitel Bangkok
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Reviews (4,820)
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Reviewed 29 November 2013

Not being 35, with it and tech savvy, this place was a bit daunting at first. A new concept for Sofitel, it breaks new ground with its zones, subdued lighting, and different ways of describing things. But the old qualities of service, attention to detail and excellent cuisine remain. Bedrooms are generously equipped with a stand alone bath and walk in monsoon shower. Toiletries are high end, bathrobes and towels, deep and fluffy. Breakfast is worthy of experimentation. Dinner on the 29th floor was well cooked and faultlessly served. The subdued lighting though limited my full appreciation of the meal. Attention to detail and anticipation of need were hallmarks of the service. I couldn't master all the functions on the smart TV. Perhaps I should be younger or spend more time there practising.

Room Tip: The higher you go, the better the view of Lumpini Park
  • Stayed: November 2013, travelled on business
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Thank RichardLeicester_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of So Guest’s Experience at SO Sofitel Bangkok, responded to this reviewResponded 30 November 2013

Dear Khun RichardLeicester_UK,
Thank you for taking the time to review your stay at the Sofitel So Bangkok! It is nice to hear that you enjoyed our guest rooms, Red Oven breakfast, and Park Society restaurant. However, I’m very sorry if the lighting made your meal less enjoyable, and I will definitely review this issue in the restaurant.
As for our Mac Mini TV, it is one of our many Planet 21 projects that we are proud of in being a paperless hotel. If you would prefer hard copies however, they are all available from our Solution Center to be delivered directly to your room!
Thank you again for your great review, and on your next visit, be sure to treat yourself to some home made goodies at our very own Chocolab!
With So Courtesy,
Akira Y.
Director of So Guest’s Experience

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Reviewed 29 November 2013

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Akira Y, Director of So Guest’s Experience at SO Sofitel Bangkok, responded to this reviewResponded 30 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 November 2013

Very pleased with our 4-night stay that was made all the better thanks to friendly service, particularly by Layla (?), a Guest Services Officer, who took the time to provide advice about the city's attractions when we checked in based on what we wanted to do. Layla was charming, funny, and efficient. Even helped us with bookings at restaurants.
Got a room on floor 25 with views from the bath.
Great views from the pool of Lumphini Park.

Room Tip: Ask for a higher floor!
  • Stayed: November 2013, travelled as a couple
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1  Thank RobertGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of So Guest’s Experience at SO Sofitel Bangkok, responded to this reviewResponded 27 November 2013

Dear Khun RobertGoldCoast,
Thank you for taking the time to share your stay at Sofitel So Bangkok! I am so glad that you enjoyed your stay, and that So Laila was such a great help to you. I will definitely share your comments with her, and I’m sure she will be both happy and motivated!
On your next stay, be sure to have a meal at our rooftop restaurant, Park Society, where the view is stunning and the food is amazing!
With So Courtesy,
Akira Y.
Director of So Guest’s Experience

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Reviewed 25 November 2013

  • Stayed: November 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Akira Y, Director of So Guest’s Experience at SO Sofitel Bangkok, responded to this reviewResponded 27 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 November 2013

We stayed here the night prior to starting a more 'rustic' tour to get a little luxury before our trip and we were not disappointed. From the first greeting at the door, to the very unique welcome drink experience and the stunning room themes this hotel made for a very special stay. We stayed in an Earth room, with fantastic corner views of Lumphini park and the city.The rooftop bar showed fantastic views over the city, and this did not feel like a cookie cutter or chain hotel at all. Highly recommend, fantastic value and impeccable service.

Room Tip: We loved the Earth room, as it was styled to look like a cave and had bold features. Ask for a corner room for sweeping views
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tarshandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of So Guest’s Experience at SO Sofitel Bangkok, responded to this reviewResponded 27 November 2013

Dear Khun tarshandy,
Thank you for taking the time to share your experience at Sofitel So Bangkok. It is great to hear that you enjoyed our welcome drink, Earth room, and rooftop bar!
I hope you will opt for a little luxury with us again, and on your next visit, be sure to try one of our innovative treatments at So SPA; I recommend the unique Serenity of Five Elements massage!
With So Courtesy,
Akira Y.
Director of So Guest’s Experience

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