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“"It's just perfect..."” 5 of 5 bubbles
Review of SO Sofitel Bangkok

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SO Sofitel Bangkok
Ranked #17 of 849 Hotels in Bangkok
Petaling Jaya, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“"It's just perfect..."”
5 of 5 bubbles Reviewed 6 May 2014

Stayed in this beautiful hotel for 1 night. The staff are friendly and greeted us with a smile once we arrived at the concierge lounge. We had booked a room and was upgraded to a suite and it was very much appreciated. We really enjoyed the buffet breakfast. Very tasty & delicious. Also, we received pleasant surprise from hotel when we reached our room after dinner and it was beautifully decorated with all kinds of fruits/desserts!♡

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CapriceYeap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of Guest's Experience at SO Sofitel Bangkok, responded to this review, 11 May 2014
Dear Khun CapriceYeap,

Sowasdee ka from Sofitel So Bangkok!

Thank you for taking the time to share with us the feedback about your recent stay.
We are glad that your experience was great and overall you had a wonderful time with us.

We truly hope this will continue and we will do our very best to make you happy and warm!

See you again soon, we love to have the pleasure of seeing you as our regular guest!

Have a nice week!

So Kind Regards

Akira (Ms.)
Director of So Guest's Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,804 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (707)
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English first
Melbourne, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 5 May 2014

A three night stay just prior to the elections was an unexpected eye opener. The Sofitel staff were immediately welcoming from Pear who showed us our Wood level room and explained the hotel to us. Clever internal architecture in building and rooms. Our room overlooked Lumphini Park where thousands of one-party supporters were camped. Level seven restaurant was very accommodating, particularly Amy Baard, the sous chef who created a delightful vegetarian meal on request. Location near subway and access to all markets and downtown. Would return.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bruce and Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of Guest's Experience at SO Sofitel Bangkok, responded to this review, 11 May 2014
Dear Khun Bruce and Jan M,

Sowasdee ka from Sofitel So Bangkok!

What a delightful news to hear that your recent stay with us was fantastic and warm!
We truly appreciate your excellent recommendation here on Tripadvisor.

Thank you once again and hope you will come back to SO Bangkok again soon as we love to have the pleasure of seeing you as our regular guest!

Until we meet again, please keep well!

Have a nice week!

So Kind Regards,

Akira (Ms.)
Director of Guest's Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
Level Contributor
57 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 5 May 2014

Sofitel So is a very nice and luxury hotel and the staff are very nice and attentive. Location is quite in city center but not too close to attraction place or BTS or subway station, yet, it is around 10 to 15 minutes walk. The problem that I experience which I found quite annoying is that the room is not so sound proof. Noise from outside room can be heard, so, from time to time I can hear some noise which is not so comfortable, especially at night. Another issue that I encounter that make me feel not so good is that with my Gold Accor Advantage Plus Card, I should have gotten 50% off for meal, but the staff said that at Sofitel So, the discount is only 25%

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank esantoso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of So Guest's Experience at SO Sofitel Bangkok, responded to this review, 7 May 2014
Dear Khun esantoso


Thank you very much for sharing the feedback about your recent stay with us.
I am very sorry that there were a few points that did not meet your expectation; it is true that the sky train is 10 minutes walk away from the hotel but we do provide a Tuk Tuk shuttle service to the station and the underground is situated just right across the street.

We are also very sorry to hear that you were disturbed by noise from the outside and that the discount condition offered by Accor Advantage Plus card was deviated when used at Sofitel So Bangkok. The associate only proceeded according to the actual card condition, which applies at Sofitel So Bangkok differently.

If you don't mind being directly contacted by myself , please kindly drop me a quick email via H6835-GM2@sofitel.com and I will reach back to you right away to discuss further and personally apologize for the certain points that did not meet your expectation.

Once again, I thank you for your time and valuable feedback. We truly hope you would give us another opportunity to welcome you back and better serve you with a more usual and high standards that we are proud of.

Have a great week!

So Kind Regards

Akira (Ms.)
Director of So Guest's Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Devonport, Australia
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

We stayed at this wonderful establishment for 2 nights. We had booked a studio suite and were upgraded to a one bedroom suite overlooking Lumpini Park,..which was much appreciated. This hotel is height tech and...high touch, the staff were so generous and friendly. Would go back there in a heart beat.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tassietravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of Guest's Experience at SO Sofitel Bangkok, responded to this review, 11 May 2014
Dear Khun Tassietravelers,

Sowasdee ka from Sofitel So Bangkok!

What a delightful news to hear that you had a fantastic stay recently with us.
Thank you for taking the time to share with us the feedback and excellent recommendation here.

Please do not be a stranger and do not stay away too long as we love to have the pleasure of seeing you as our regular guest and we are looking forward to welcoming you back!

Have a wonderful week!

So Kind Regards,

Akira (Ms.)
DIrector of So Guest's Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

We stayed two nights in the very stylish and sophisticated Sofitel So in Bangkok.
The 'Water' element room was clean, well furnished and had nice features (including our very own pet Siamese Fighting Fish).
Nothing was too much trouble for the very obliging and friendly staff and there was a real feel of genuine, world famous, Thai hospitality.
The breakfast buffet was a nice modern twist on the usual 5 star buffet and the dinner up at the Park Society restaurant overlooking the night Bangkok skyline was superb.
The outdoor infinity pool on one of the upper floors also offered a superb view and nice environment to relax.
Throughly recommended - we will be back.
Thank you Sofitel SO Bangkok.

Room Tip: The 'Water' element rooms are on the higher floors so ergo a better view - try and ask for a...
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank reubs2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of Guest's Experience at SO Sofitel Bangkok, responded to this review, 11 May 2014
Dear Khun reubs2,

Sowasdee ka from Sofitel So Bangkok!

It is so delightful to know that you had a wonderful experience staying with us recently and particularly with the service provided by our team.

Thank you for sharing the feedback and good recommendation here.

We wish you will return soon as there're so much more to explore here at So Bangkok and we are looking forward to welcoming you back.

Have a wonderful weekend!

So Kind Regards,

Akira (Ms.)
DIrector of So Guest's Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

Stayed at this property for 4 Days and have selected my personal favorite water theme room at level 25.

Staff service was spot on as Paul and Ms.Layla is always there to ensure guest are satisfied and happy with their stay. And not to forget Ms.Pear!

The downside though was the tap in both the sink and bathtub which leak whenever the water is running, plus the speaker in the toilet which doesn't work.

Everything else is great and I shall leave to you to experience the fun and exciting stay in Sofitel So which I would definitely return soon. REAL SOON!

Room Tip: Just select the theme you personally like and inform the management in advance.
See more room tips
  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chowwg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of Guest's Experience at SO Sofitel Bangkok, responded to this review, 8 May 2014
Dear Khun Chowwg,

Sowasdee ka from Sofitel So Bangkok!

Thank you so much for your feedback and excellent recommendation here on Tripadvisor. I am glad that the service and all facilities and activities we provided made your stay memorable.

I have shared your feedback to Paul, Laila and Pear. They send their best regards to you.

We hope we will have a chance to welcome you back as we love to have the pleasure of seeing you more and more often and become our regular guest!

So Kind Regards,

Akira Y. (Ms.)
Director of So Guest's Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 30 April 2014 via mobile

Stayed for 2 nights in April to celebrate my 30th birthday. Where to start.......

Firstly a BIG thank you to Paul (just say so manager) who made my birthday extra special by upgrading our room to a suite and offering a very warm welcome. He even sorted out a cake :)

The room was simply amazing. Comfy bed, beautiful views, lots of space, good internet connection and a bathroom to die for.

Breakfast in club signature was very nice and the staff were attentive. The cocktail hour was a particular plus for us. All the little extras in the club signature made our stay extra special (afternoon tea, a la carte breakfast). I would definitely recommend paying the extra.

We had dinner in the rooftop bar. The view and atmosphere are brilliant, however we we're let down a little with the food. I had chicken skewers that were very fatty. The staff were lovely and overall we really enjoyed our meal. It's hard not to enjoy looking at that view.

All in all we had a fantastic stay.

Thank you So much to the So team (especially Paul) for making my birthday one to remember. We will certainly come back and stay if we are in Bangkok again.

Stayed April 2014, travelled as a couple
Helpful?
Thank Jenna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akira Y, Director of Guest's Experience at SO Sofitel Bangkok, responded to this review, 8 May 2014
Dear Khun Jenna K,

Sowasdee ka from Sofitel So Bangkok!

What a great honor to be able to welcome you back and we hope we will have the opportunity to have you back with us again!

It is very important for us to hear that you had a wonderful stay with us recently, particularly from the service provided by our associates (especially from Paul) and hotel's facilities.

Thank you so much for taking the time to share with us the feedback and excellent recommendation here on Tripadvisor.

Have a great weekend!

So Kind Regards,

Akira Y (Ms.)
Director of So Guest's Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SO Sofitel Bangkok

Property: SO Sofitel Bangkok
Address: 2 North Sathorn Road | Bangrak, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 849 Hotels in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — SO Sofitel Bangkok 5*
Number of rooms: 238
Official Description (provided by the hotel):
Located in a prime central location on the corner of North Sathorn and Rama IV roads, opposite Lumpini Park. SO Sofitel Bangkok offers panoramic views of both the park and the city's skyline. Few steps from Lumpini MRT Subway station and only10-min walk to Saladaeng BTS Skytrain station. Guests can conveniently access shopping & nightlife attractions including Silom, Terminal 21, Central World, Siam Paragon. Don Mueang and Suvarnabhumi International Airport are approximately 25 km away. ... more   less 
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