Having heard from a friend how wonderful the hotel was, decided to give it a shot.
On entering the hotel, it was a little complicated as the check in counter is not on the ground floor but located on the 9th floor. And as I was an Accor member, was asked to check in at Club Signature which was again another confusing path since it links to another set of elevator. Checking in was personalized and they gave me a "Water" room. However on arriving at the lift lobby of the "Water" room, I was indeed greeted by trailing water from the ceiling and had to make a detour to reach my room. The room was located at a corner and was a little uncomfortable entering the room since it was in a corner and the layout of the room was in my opinion awkward. Decided to take a shower on settling down and gosh....as the theme suggest "Water" room, I was surprised that perhaps of the way I placed the shower head, the living room was a little flooded with water. This is when I decided to change to another room.
Was given a "Earth" room and yes this is really wonderful in my opinion as it is bright and lively. Another issue I had with the room was the in room entertainment system which hang on my first night and was reset by the technician...so much about technology.
On one morning, I decided to invite my intern for breakfast since I recalled the room was booked for 2. I checked again with the reception the night before the breakfast and was reassured it was for 2. However, on the day my intern joined me for breakfast, they charged another extra person.
I left a message at the reception that morning but was never looked into till the day I checked out.
Another hiccup I faced at the hotel was that on arrival, I asked what time is the shuttle tuk tuk service and the staff (at the door) asked me what time I need it, I told them the next day at 8:15 am and they said ok but the next morning, they said it is an hourly service...I made some noise and they finally agreed to send me to BTS.
As mentioned, other than the location of the hotel which is perhaps a quick 20 mins walk to BTS station, it is not located in the best location.
Other than this, almost every thing was perfect in this hotel.
- Official Description (provided by the hotel):
- Located in a prime central location on the corner of North Sathorn and Rama IV roads, opposite Lumpini Park. SO Sofitel Bangkok offers panoramic views of both the park and the city's skyline. Few steps from Lumpini MRT Subway station and only10-min walk to Saladaeng BTS Skytrain station. Guests can conveniently access shopping & nightlife attractions including Silom, Terminal 21, Central World, Siam Paragon. Don Mueang and Suvarnabhumi International Airport are approximately 25 km away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with LoveHolidays, Expedia, Booking.com, Travelbag, Hotels.com, Accorhotels.com, Southall Travel, Travel Republic (UK), Agoda, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your SO Sofitel Bangkok reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.