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“An Amazing Hotel” 5 of 5 bubbles
Review of The Okura Prestige Bangkok

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The Okura Prestige Bangkok
Ranked #6 of 849 Hotels in Bangkok
Certificate of Excellence
Southampton, United Kingdom
Level Contributor
310 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 473 helpful votes
“An Amazing Hotel”
5 of 5 bubbles Reviewed 22 May 2014

I stayed here on business for the first time and was blown away with how good the hotel was. I stayed here based on the trip advisor reviews and was certainly not disappointed.

Location - Excellent, right next to Ploenchit BTS sky train which easily gets you around town. There are lots of excellent restaurants within a minute or so walk of the hotel and its close to some of the highways for getting further out of the city or to the airport (35 mins in good traffic). There are also a number of very good shopping malls within easy walking distance.

Rooms - Brilliant. Large, extremely comfortable and will all amenities. The shower was very good and also there was a walk in wardrobe. The room has a very nice luxury feel about it.

Hotel Facilities - I got to use most of them and every one was superb. The highlight for me was the swimming pool which has an infinity look and a great view over the city. The gym is very impressive with lots of modern equipment and the changing area is also good and has sauna/steam. I use the restaurant for breakfast and evening meal and the quality of the food was exceptional. The breakfast particularly was well cooked with lots of good (healthy) options with a made to order list including some very nice dishes. The hotel also like to add a twist to a few things especially smoothys so look out for some unique flavour combinations.

Staff - Excellent. From start to finish they were helpful, polite, friendly and went out of their way. Couldn't ask for anymore.

This is an amazing hotel and i would stay here again without hesitation. Everything about it is excellent and i am puzzled as to why it isn't the top hotel in Bangkok.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jamsimsafc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, 29 May 2014
Dear Jamsimsafc,

We’re delighted that you were, in your words, blown away by your stay at The Okura Prestige - and we can't thank you enough for sharing your experience with us!

We are beyond proud of our wonderful team here and so pleased that you found our staff to be excellent from start to finish. We are also delighted to hear that you took advantage of our central location from which to explore all that Bangkok has to offer (which is so much!).
And we love that you had time to enjoy our cantilevered infinity pool and our Fitness Center too, just as we hope all our guests are able to do.
Thank you too for the great comments on our Food and Beverage offerings (I agree: the new selection of fruity Smoothies are lovely - my personal favourite is the ‘Memories of Siam’!)

Thank you again - we’re over the moon that you had such a wonderful visit - it's what we hope for each and every one of our guests!

Samir Wildemann
General Manager
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2,468 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
San Diego, California
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

Amazing hotel with 5 Star service. Close to transport. View is fantastic from 30th floor. Service has been impeccable. Well maintained hotel. Would highly recommend to any traveller to this enchanting city of Bangkok. Will definitely be back.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravellingMan19866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, 23 May 2014
Dear TravellingMan,

Thank you for your review. We're so happy you enjoyed impeccable service – it’s the best compliment we can imagine, since it’s what our staff strives each day to achieve.
We’re thrilled you were able to take advantage of our facilities as well as your room... our oasis (with a view!) in the heart of the bustling city.

We hope to have the opportunity to welcome you again soon.

Samir Wildemann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
1 review
5 of 5 bubbles Reviewed 22 May 2014

Very caring service staff who arrange warm welcome cake and flowers to celebrate our anniversary. Excellent location which is just next to BTS station and newly open shopping mall - Central Embassy. Will definitely stay here again when I visit Bangkok nex time.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, 23 May 2014
Dear Jerry C,

Thank you so much for your feedback, and thanks also for choosing our hotel for your Anniversary 'escape' to Bangkok.
We are happy you enjoyed our central location – and even happier to know the service was excellent; that’s what we aim for each day.
We want our guests to leave the hotel with nothing but incredible memories, for all the right reasons. We hope we’ll have the chance to welcome you back again in the future.

Samir Wildemann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hua Hin, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

I really cannot fault this hotel and it's staff. Wonderfully spacious rooms with ultra modern bathrooms. The breakfast was amazing - good choice of food and everything was of the highest quality. The location is superb with easy access to the BTS station. I am returning in another few weeks as I really do not think I could stay anywhere better.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Annette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, 23 May 2014
Dear Annette W,

Thank you for your amazing feedback. We are so happy you enjoy visiting us and have also had the chance to experience a few of the little touches that we hope make a big difference in a memorable stay!
We look forward to welcoming you back very soon again, and we hope that each trip to The Okura Prestige is even better than the one before.

Samir Wildemann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 21 May 2014 via mobile

Stayed for twdisappointed sh to celebrate anniversary cum father-in-law birthday.
Wrote in to request for early check-in and late check-in but was given non - committed answer ie upon to room availability. Whereby Sukhothai and pathumwan princess eg of these two hotels will be able to provide definite answer.

This hotel was recommended by friend and check trip adviser for some preview and thougt of trying this hotel.
Hotel staff are all courteous and polite. Provide anniversary cake and vase of roses. Very thoughtful and sprinkle rose petals in bathtub.

Room amenities and doors for segregation between bed and bathroom are unique because of space constraints.

The cons of this hotel is that they do not provide hot and cold jacuzzi. Steambath and sauna plus spa section are not roomy. Staff do not roll out towel on the deckchair by the poolside for you.
Breakfast do not include fresh fruit juices whereby they do not squeeze with machine for you like the Sukhothai, Dusit Thani, Ritz carlton in singapore. The rate we pay for the breakfast is not worth the price. Not much choices. Even Conrad in bangkok provide fresh fruit or healthy juices however did not do it in front of guest.

A little bit disappointed from the facility which less than my expectation after listening and seeing so many praises.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patrick Lim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, 25 May 2014
Dear Patrick,

Thank you for your feedback. We’re disappointed to learn that our service delivery was not as perfect as it should have been. We pride ourselves not only on maintaining pristine facilities, but also on providing exceptional service, thus we take your comments to heart. We do hope you’ll give us another opportunity to impress you – we're confident we will; we want each and every guest to leave with solely happy memories!

Thank you for your business and please do not hesitate to reach out to me directly for any future requests.

Samir Wildemann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia, Cyprus
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 May 2014

This is a great hotel with a lot of attention to detail. The staff is very courteous and always helpful. The rooms are very well designed and very spacious. The infinity pool on the 25th floor is beautiful and offers excellent views of Bangkok. Highly recommended!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Aram_Tavitian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, 25 May 2014
Dear Aram,

Thank you for your review. We're over the moon that you had such a wonderful experience at our hotel. And we wholeheartedly agree that it’s the details that matter.
We aspire to always be a home away from home for our guests, and to make their travel experiences effortless and memorable.

Sincerely
Smir Wildemann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

Though we had high expectations, the staying at the Okura was better than anything we'd expected. The lobby/facilities and the rooms are of the highest quality, maybe the highest that we've ever stayed at. The hotel provides the perfect combination of fanciness and modernism, but at the same time the design and the atmosphere are really tasteful and gave us the ideal comfortable feeling. Whenever we got out of the hotel, we couldn't stop talking about how much we are looking forward to get back to it in the evening and spend as much time as we can in the hotel. In addition, the staff does a great job, everyone is really nice and tries to help with any request, the team helped us with many recommendations to our staying in Bangkok - Shopping, Restaurants, Transportation and more.

I believe that the Okura Prestige Bangkok provides the highest standard and their value for money is simply unbelievable, no doubt that this will be the only hotel I will stay at whenever visiting Bangkok.

Room Tip: any room will be perfect, we took a regular room and its standard was amazing.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Oren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, 25 May 2014
Dear Oren B,

Thank you for taking the time to share this review. We're flattered and thrilled that you enjoyed our hotel, even so much that after a long day out, all you had in mind was to return to our oasis in the heart of Bangkok.
Above all, what really was a pleasure to read is that we exceeded your initial expectations. That is our goal on a daily basis – and all 380 of us will continue striving to provide exceptional service always!
We hope we’ll have the opportunity to welcome you back to The Okura Prestige again in the future – it would be our greatest pleasure.

Samir Wildemann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Okura Prestige Bangkok

Property: The Okura Prestige Bangkok
Address: 57 Wireless Road, Park Ventures Ecoplex | Lumpini, Pathumwan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 849 Hotels in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Okura Prestige Bangkok 5*
Number of rooms: 240
Official Description (provided by the hotel):
The Okura Prestige Bangkok combines Japan’s rich service culture and attention to detail with Thailand’s world-famous standards of hospitality. This new luxury hotel, with 240 rooms and suites, is located in the award-winning Park Ventures Ecoplex building at the heart of the city’s Central Business District. The hotel offers direct access to the city’s BTS skytrain network at Phloen Chit station and sits close to major shopping malls, embassies and commercial districts. Every room and suite offers impressive views across the dynamic Bangkok skyline through triple-glazed tinted panoramic windows that insulate against both heat and noise. The rooms combine comfort and luxury with the very latest technological developments designed to impress business and leisure travellers. ... more   less 
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