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“Will always return.”

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Holiday Inn Bangkok Silom
Ranked #131 of 885 Hotels in Bangkok
Certificate of Excellence
Reviewed 10 January 2013

About my 10th stay at HI Silom. Highly recommended. Excellent value for money, wonderful staff and great facilities. Close to Surasak sky train, Maria Restaurant next door is AMAZING. Will always recommend. Room was spacious and clean and serviced on time everyday, plenty of tv channels, well equipped gym, steam room and sauna. Pool is lovely. Extensive breakfast which is always hot and fresh and lovely staff. Will always return.

Room Tip: Take a premium room as they have a great view over the city!
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  • Stayed: December 2012, travelled as a couple
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1  Thank Keira T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,030 - 1,036 of 2,315 reviews

Reviewed 9 January 2013

stayed here for three nights on way to pucket the hotel is a great location food rooms very good great swimming pool on the roof would use this hotel on next visit the resturant service was good ,the hotel is right where the night life is ,close to the river where there r night boat trips taxi service on site

Room Tip: all great may be quiter at the back of hotel as front overlooks silom road but the double glazing wo...
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  • Stayed: November 2012, travelled as a couple
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Thank bill g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2013

Great hotel....great location!! Totally recomended.... The room was large and clean. Our room was at the 18th floor and we has an amazing view of Banhkok. The check in was a little slow but ok... The breakfast was a little poor....

  • Stayed: December 2012, travelled as a couple
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1  Thank Christina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2013

Large lobby in a well situated area. Not near skytrain. Rooms garnered from Priceline are invariably lower grade ones...and it was true in our case. And the price from Priceline lottery wasn't that great...almost the same rate as walking up to the reception.

The room was clean. Food at the Orchid Lounge was not up to my specs, and considered expensive. Go across the street, and there is a Thai cultural centre where food is better, and with entertainment.

For the brave there is a side street near this place with lots of food...lots of falangs go there...we merely bought fruits...fresh!

Stayed: January 2013, travelled with family
1  Thank Lagusaya2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2013

I decided to return to the Holiday Inn at Bangkok Silom and once again paid for an executive club king bedroom. The room itself was very modern with all essentials included. The bed was extremely comfy and wireless internet access was included with the room rate. The staff at the hotel are always very friendly, although I have noticed a slight change since the change in ownership in 2012. I definitely missed the old singers in the bar downstairs (the lead singer used to be called Jeff and he was accompanied by two female singers, the new band are not a patch on these).

The breakfast downstairs was really overcrowded and the staff struggled to keep up with the turnaround of guests. I was disappointed with the breakfast choice and decided not to bother after only one visit. We had food at the pool one day and this was good quality with excellent, friendly service.

The hotel is in a good location in Silom, but it is about a half an hour journey to the central area of Bangkok. The executive floor is also good, with a wide choice of alcoholic and non-alcoholic drinks and canapes. Every night you see the Emirates airline crew arriving on coach and coming in to stay for their lay-overs, where they almost take over the lounge!

After staying here twice, I know what I'm getting for my money but think I would try somewhere different for my next stay in Bangkok.

Room Tip: The executive floor rooms are definitely good value, but only if you take advantage of the lounge an...
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  • Stayed: December 2012, travelled as a couple
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Thank MissTropicalTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Bangkok Silom, responded to this reviewResponded 2 August 2013

Dear MissTropicalTravel,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff.

However, We’re sorry we fell below your expectation regarding the breakfast selection. We will look into this point. We are confident the necessary adjustments will be made, in order to ensure complete guest satisfaction. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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Reviewed 6 January 2013

we have stayed at this hotel many times over a number of years, as priority club member they do look after you very well,always upgraded to the refurbished rooms which are very spacious and have large walk in shower and seperate bath,nice big comfy bed,pool area is mabe in need of a face lift but still ok, sauna steamroom and gym are ok.the hotel is set in a good area just use metre taxis not the tuk tuk or taxis that park outside.breakfast is a good choice, try to book room rate that includes it tho as its expensive if booked seperate.food in the restaurant is very good with wide choice, only too willing to cook what you want if they have it.staff throughout the hotel all seem to no our names which is nice even people we dont no!!!we have tried other hotels in bangkok but always return here.

Room Tip: stay in the new block you will not be sorry!
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  • Stayed: January 2013, travelled with family
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1  Thank davekaew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2013

Nice hotel in silom area . took only 30 mns from the Airport .
Check in was super fast . No one came to explain the room to me .
Had an Premier room which was superb . Very Spacious and good space management for keeping baggage .
The breakfast had an good spread . Very haphazard setting of breakfast . Poor guest management . They just send you in and ask yourself to find an seat . The refilling of the dishes was poor . The cleanliness ws not maintained at the food area . I had written to their reservations team which they forwarded to the guest services manager and the duty manager . But there was no response or reply .
Again the next day also the refilling of breakfast was not good . They didnt even have cofee/Tea cups at 9 am . To be precise the breakfast area is the weakest part of this hotel with really COLD STAFF .
The dinner at Tandoor was fantastic . Nice food with Music .

Being an platinum member i got an late check out till 5 pm .
I had asked for an person to take my baggage at 5 pm . No one came and had to tow all the luggage by my family .
Check out was also not smooth .

The staff needs to improve upon and can take a cue from their sister hotel Holiday inn Golden Mile Hong Kong where the customer service was TOP PRIORITY .

  • Stayed: December 2012, travelled with family
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Thank Karthic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Bangkok Silom, responded to this reviewResponded 30 January 2013

Dear Karthic,

Thank you so much for taking the time to leave us your feedback. As a Priority Club Rewards Platinum member we greatly appreciate your loyalty to our hotels. We are pleased to hear that you liked your room accommodations. We work diligently to ensure our facilities and level of service are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is our regret that the service you received from our staff as well as the breakfast were unsatisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,

Lera M
Case Manager
IHGCare

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Additional Information about Holiday Inn Bangkok Silom

Address: 981 Silom Road, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#90 Family Hotel in Bangkok
#92 Business Hotel in Bangkok
#114 Luxury Hotel in Bangkok
#126 Romantic Hotel in Bangkok
Price Range: £49 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Bangkok Silom 4*
Number of rooms: 684
Official Description (provided by the hotel):
Check in today at the Holiday Inn Bangkok Silom where comfort and convenience come first. Located on Silom Road near Sathorn area, the heart of one of Bangkok's prime commercial complete with shopping and entertainment locations, restaurants, embassies, commercial buildings and two of Bangkok's leading hospitals, BNH and Saint Louis, also next to the city's jewelry sector with easy access to Suvarnabhumi Airport, just a 45 minutes away. Enter the hotel via the chandelier-lit lobby and book into one of the hotel's 700 rooms, starting with the newly refurbished Deluxe category. Experience our Executive Club Room or Suite to enjoy magnificent city views from our 23rd floor Executive Lounge. All rooms offer high-quality furnishings with "free Wi-Fi access" while hotel facilities include 20-meter pool, tennis court, health club, a complimentary Tuk Tuk shuttle service to skytrain and a handful of dining options. Enjoy the countless other city attractions via "Surasak skytrain" just a 7-minute walk away. Surrounded by shopping and entertainment options: Asiatique at the riverside, Jim Thompson Museum, Siam Paragon, MBK and Central World. Alternatively, take a boat to nearby tourist spots such as the Temple of Dawn, floating market, flower market, Grand Palace and Royal Barge Museum. Holiday Inn Bangkok Silom offers an exhilarating range of activities for an eventful holiday, along with a full array of options for weddings and events. ... more   less 
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Also Known As:
Holiday Inn Bangkok Silom Hotel Bangkok
Bangkok Holiday Inn
Holiday Inn Silom Bangkok

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