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Holiday Inn Bangkok Silom
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Reviews (2,473)
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1,047
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1,105 - 1,110 of 2,473 reviews
Reviewed 16 February 2013

Silom is a good location for bars, restaurants & shopping. Also the major attractions of Bangkok are not too far away. The hotel rate we got was very good value for a city centre hotel & it met most of our requirements. The size of the room was ok, the bed & pillows were very comfortable but the bathroom was quite small. We would have liked to sunbathe by the pool but from our room it looked very stark & uninviting. You have to pay 300baht for 24hrs internet access from your room if it is not a deluxe room, which is not bad value. However we we satisfied overall with the hotel, which is a typical 4 star city centre hotel & we would stay there again for a short city break.

  • Stayed: February 2013, travelled as a couple
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1  Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2013

Writing this from the room of the Holiday Inn just before checkout. Hotel was pretty good on balance. Not 5 star, but clean and tidy and with nice staff. As a platinum elite member was disappointed not to be given lounge access, we ended up paying for a room upgrade and access. Can't say if it was worth it as didn't see other standard rooms but it was a reasonable standard. In future, I'd probably pay the extra and stay at the Sheraton or shangri'la, both of which are riverside and seem to be in a location with more of a buzz. A good hotel though, can't complain.

  • Stayed: February 2013
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1  Thank LeonardsInHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2013 via mobile

So I will start with the positive.. The location is great as you are right off the highway. We came from the the airport via taxi and we zipped right up to the hotel, avoiding all Bangkok traffic. There is a BTS station quite close getting you to the major locations. Just outside the hotels there are some decent restaurants in walking distance.

The room was decent, a comfortable bed and two types of pillows. Perfect for us as we were in Bangkok to see sites and shop, so all we did was shower and sleep.

The breakfast was expensive but amazing!! They had Thai, Indian, Chinese and American options. We felt for us it was well worth it.

The staff in the morning is wonderful...

So this brings me to the reason I gave it 3 stars... The front desk staff at night was just awful. I was at the front desk asking one of the ladies for some help and a woman by the name Pawina said something to her in Thai and I was shoved off to the business center. I went back to ask for a recommendation for a restaurant and she was just nasty. She doesn't smile and she just looked miserable. Maybe she needs to be retrained on customer service. I guess what I am saying is that all in all a good stay but that one person forced me to rate it a three.

  • Stayed: February 2013
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2  Thank Rachna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Bangkok Silom, responded to this reviewResponded 18 July 2013

Dear Rachna M,

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are so pleased you liked the convenient location of our hotel in the area and you found your room accommodations to be comfortable. Your comments encourages our team members to work even harder and consistently delight our guests. We are sorry for the service you received from our front desk clerk who is on duty that night which affected your stay negatively. Rest assured that your comments will be reviewed by our team and take actions accordingly. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2013

This is not your typical Holday Inn. The hotel food id=s excellent. The Thai cuisine and Indian restaurant are as good as any outside restaurant. They have an extra large swimming pool with service available all the time. The hotel is centrally located and you are no more than a 10 minute tuk-tuk ride to most sites. It is worth the couple of dollars extra to take a room on the executive floor so you get breakfast and 5-9pm hot food and drinks. The hotel is surrounded with custom tailors and shoemakers. The area is very safe and you can walk outside at any hour.

Room Tip: take the rooms on the executive floors.
  • Stayed: January 2013, travelled on business
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Thank Jummers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2013

This was as we expect for Holiday inn standards.. great breakfast, good location, decent pricing, very good staff.. Was my 1st stay here and am happy to have selected this hotel and will come back whenever I am in Bkk..

  • Stayed: April 2012, travelled with family
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Thank Abhiagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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