Probably the best service of any hotel I've stayed at in Bangkok. Even if only one person is ahead of you at check-in, another staff member appears to serve you. The staff was always smiling and helpful, and made me feel as if I was a regular in their most expensive suite. Other hotels should learn from InterContinental's staff training and evaluation.
-Good breakfast buffet. Plentiful and had variety.
-Great gym, large and offered classes. To bad it had a small pool, not designed for lap swimmers.
Now the bad.
-Noisy. The windows are single paned and exterior noise is an issue if you face CentralWorld or are on a low floor.
-Old beds. My first bed was concave in. I lifted my blanket to find the bed sagging badly. I changed rooms and the bed was only marginally better.
The InterContinental is one of the older properties in the area and I get the feeling that it was a super luxurious hotel back in the day. I really like the hotel's service and amenities, and wish they could put some of their attention into the physical items; beds, new sound reducing windows, higher quality tv, etc. to match their high level of service.
- Official Description (provided by the hotel):
- One of the city's largest hotels, InterContinental Bangkok offers a refreshing take on modern luxury, providing guests with a unique cosmopolitan escape. With a BTS station on its doorstep, the hotel offers convenient travel to the city's major business district, while exciting shopping destinations and dining options are within easy walking distance. For a new level of luxury, experience the bespoke services of our exclusive 37th-floor Club InterContinental, while enjoying breathtaking views. ... more less
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- Also Known As:
- Intercontinental Bangkok Hotel Bangkok
- Bangkok Intercontinental