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“Amazing hotel” 5 of 5 bubbles
Review of InterContinental Bangkok

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InterContinental Bangkok
Ranked #20 of 849 Hotels in Bangkok
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Amazing hotel”
5 of 5 bubbles Reviewed 4 December 2013 via mobile

I've stayed at IC Bangkok for 3 nights after having much doubts which hotel to select, due to the amazingly low prices of 5 stars hotels in Bangkok. The hotel is located in the main shopping malls area of the city and is conviniently connected to the city transportation system - having Sky Train across the street.
The service level is truely exceptional and the hotel staff takes the extra mile to make you happy.
The hotel resturants, while fairly expensive comparing to the city, offers great food. I've specially enjoyed all you can eat Dim Sum for around 600B (18$).
The room was very large offering great view of the city due to high floor, very comfortable bed, office table, and seating area.

I highly recomend the place. Only con was that during my visit there were protests in the city - and due to the central location - I was "locked in" one day without any taxi willing to take me or trains working.

Stayed December 2013, travelled solo
Helpful?
Thank RamPardes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, 2 January 2014
Dear Guest,

Thank you very much for sharing your feed back on Tripadvisor and we are glad that we could go the extra mile to make your stay with us even more enjoyable.

It will be our pleasure to welcome you back in the nearby future.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,009 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (584)
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English first
Seattle, Washington
1 review
5 of 5 bubbles Reviewed 3 December 2013

In addition to all the positive comments mentioned by other guests, my experience at the hotel was enhanced due to the excellent service provided by the business center staff.
Ms Saranrat at the business center helped me navigate the city and the various transport options so that we could get most out of our trip to Thailand. She worked very hard to find the information we were looking for. Her energy, her pleasant attitude, and her willingness to help was exemplary.

Stayed November 2013, travelled with friends
Helpful?
Thank prashu s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, 2 January 2014
Dear Guest,

Thank you very much for your warm words about your recent experience with us as well as your compliments about our Business Center Agent Ms. Saranrat which will be passed on to her.

We look forward to your next stay with us.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tweed Heads
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 2 December 2013

A friend and I stayed at this hotel for 4 nights and loved it. The rooms are large and luxurious with large beds, large TV with DVD player and nice views. The bathrooms are gorgeous. We got up early most mornings and went for a swim on the roof top pool before it got busy and found it a great way to start the day before our conference. Breakfast is great and huge! There's no way you can samploe everything even over a 4 night stay. The hotel is directly opposite a light rail station and has alot of shops closeby. The shops on the ground floor and attached to the hotel are quite good also.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SharonTweedHeads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, 6 December 2013
Dear Guest,

It is our pleasure to hear that you enjoyed all aspects of our hotel in particular the comfortable rooms, our swimming pool, the breakfast offerings at our Espresso Buffet Restaurant as well as our prime location in the shopping district.

Thank you very much for taking the time and sharing your memories on Tripadvisor and we look forward to welcome you back again soon.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco
Level Contributor
126 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 bubbles Reviewed 1 December 2013

Hotel is located in a crazy/super busy area of BKK downtown surrounded by numerous shopping malls and skytrain is literally right in front of the premise. Adjacent to the newer sister property Holiday Inn, InterContinental is a somewhat outdated but otherwise absolutely fine hotel - still grand and luxurious in many ways especially if you got upgraded to a nicer room or even a suite.

Thanks to a special event and price package, I was fortunate to be upgraded to a corner suite which is absolutely divine. While the suite decor is on the old-fashioned side, it is by all means luxurious and comfortable - separate living/working room and bedroom space gives you a real "home" feeling. This room became my little "oasis" during my stay in Bangkok! Very happy.

Club Lounge is located at the top of the hotel and is absolutely a beautiful place to hang out for breakfast, dinner and drinks. Food/drink selection is quite good. Staff is attentive and service is just impeccable.

Overall, this hotel provided a great experience - it is definitely not the newest hotel in town but it makes you relaxed and feel very comfortable. Highly recommend it!

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SanFranExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, 6 December 2013
Dear Guest,

We are delighted to hear that our Corner Suite served you as a “little oasis” during your stay at InterContinental Hotel in the middle of Bangkok. Your warm words about our Club Lounge and the service our staff provided you are highly appreciated.

Thank you for sharing your experience with us on Tripadvisor and we look forward to the pleasure of welcoming you back again.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 30 November 2013

I travelling to BBK for 4 days and I was suggested this hotel by a friend due to the fact that BBK is pretty congested in terms of traffic
so this hotel is close to all main shopping area. I found the hotel to be pretty good at the price its offered at being a five star and the location
it is on. I stayed at the Novatel at Siam centre earlier and it is not where close the Intercontinental in terms of comfort of stay and service.
It’s well located and about 15 minutes’ walk (skywalk) from the main shopping area - MBK, Discovery centre and paragon. The hotel has a decent coffee shop, nightclub and a restaurant. I

Pros
- Good location
- Good service
- Spacious and comfortable rooms
- Most shopping areas are in walking distance
- Staff is pretty friendly and gives a lot of attention to guest
- Area around the hotel has many daily needs shops, Starbucks and fast food joints
- Amazing night club in the hotel premises
- Good internet connection

Negatives
- Don’t go for the SPA…its useless and nowhere close to what a good professional spa should offer.
In fact we had our SPA money refunded due to a super bad service.

- Breakfast is kind of "sad" and overcrowded making it "stressful"
- Bathrooms are kind of out-dated
- Hall ways are not kind of dark
- Taxi for the airport is an issue due to heavy rush outside the hotel as its on the main road
so i suggest you ask for a taxi at least 30 mins before plan to exit the hotel


I suggest this hotel for family travellers who are on short holiday and wish to have main attractions in bbk in walking distance.

  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Karam s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, 6 December 2013
Dear Guest,

Thank you very much for your detailed feedback about your experience with us. We appreciate your valuable suggestions of improvement and please rest assured that they will be shared accordingly with our management and department heads concerned.

It will be our pleasure to welcoming you back in the nearby future at InterContinental Bangkok.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 November 2013

The service at the breakfast buffet and in the Club Lounge is very good. Especially Naron Jampa does a very good job at breakfast and also at the Oasis Pool bar. He is very focussed, service orientated and dedicated to his job and has the right approach. His service was outstanding.

Room Tip: rooms are all nice
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  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andreas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, 6 December 2013
Dear Guest,

Your compliments about our staff Mr. Narong are highly appreciated and will be passed on to him.

Thank you very much also for sharing your feedback on Tripadvisor and we look forward to see you soon again at InterContinental Bangkok.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakwood, oh
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

The hotel is wonderful, the breakfast is incredible, but the people are out of this world! If anyone doubted Thailand's label as the "land of smiles", they need to stay at the Intercontinental Hotel in Bangkok. The service and warm, friendly folks who work "for you" at the hotel are truly amazing.

Bill

Room Tip: As an Ambassador, you will receive an automatic room upgrade. If you travel often, an Ambassador me...
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  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, 6 December 2013
Dear Guest,

We appreciate your fantastic comments about our hotel, our staff and the service and hospitality they surprised you with during your recent visit in Bangkok. It will be our pleasure to welcoming you back in the near future.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Bangkok

Property: InterContinental Bangkok
Address: 973 Phloen Chit road | Lumphini, Pathum Wan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok > Pathumwan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Bangkok
#14 Romantic Hotel in Bangkok
#15 Spa Hotel in Bangkok
#17 Family Hotel in Bangkok
#19 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Bangkok 5*
Number of rooms: 381
Official Description (provided by the hotel):
One of the city's largest hotels, InterContinental Bangkok offers a refreshing take on modern luxury, providing guests with a unique cosmopolitan escape. With a BTS station on its doorstep, the hotel offers convenient travel to the city's major business district, while exciting shopping destinations and dining options are within easy walking distance. For a new level of luxury, experience the bespoke services of our exclusive 37th-floor Club InterContinental, while enjoying breathtaking views. ... more   less 
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Also Known As:
Intercontinental Bangkok Hotel Bangkok
Bangkok Intercontinental

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