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InterContinental Bangkok
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Reviews (3,435)
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Reviewed 5 February 2014

This hotel location is great right in the center of shopping which is good if you need to buy gifts for friends and family. As always the Thai way is warm and greeting even on your first trip. The cigar bar is cozy if you are inclined to have a puff. Tawan from front desk could not have been more helpful. Duk from the restaurant always stops by and greets us when we travel which creates a family atmosphere

Room Tip: Executive floor rooms are my preference as the lounge is a great place for breakfast
  • Stayed: November 2013, travelled with friends
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Thank 1966dean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this reviewResponded 7 February 2014

Dear Guest,

Thank you for choosing The InterContinental Bangkok and also taking the time to share you stay experience with us.

It gave us much pleasure to read your comments and to hear that you enjoyed the service and the location of our hotel. We have shared your compliments with Khun Tawan and Khun Duk for their personalized service and good to know that we have been successful in looking after our Guests.

Thank you for your kind patronage and we all look forward to welcome you to our hotel.


Kind regards,

Hiru Daryanani
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2014

I am a frequent guest to this hotel in Bangkok. There are lots of options but the IC Bangkok has a great location and incredible staff. Makes you feel so relaxed even before arrival at the hotel. Even during the challenging time of the recent protests, the hotel never missed a beat. Rooms are very comfortable. Hotel does need to invest in new fiber filled pillows but other than that, it's always a fantastic stay. Can't wait to come back.

Room Tip: Side facing the Holiday Inn is best.
  • Stayed: February 2014, travelled with friends
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Thank Gary1381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this reviewResponded 7 February 2014

Dear Guest,

Thank you for supporting The InterContinental Bangkok and we are happy to see our Loyal guests share their stay experience on TripAdvisor.

It gave us much pleasure to read your comments and to hear that you feel like home while staying with us. We have shared your valuable feedback on fiber pillows with our Director of Housekeeping.

We look forward to welcoming you back home very soon.


Kind regards,

Hiru Daryanani

Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2014

Although it was a short visit to a wonderful and exciting city, staying in this hotel added the finishing gloss to a beautiful country.

The service is excellent for such a hotel, the food was delicious. Love the thai food offered, and the facilities were good.

Location is excellent. and the weather was cool and breezy.

Room Tip: A good choice to make, if you have the budget for it. I would definitely return.
  • Stayed: December 2013, travelled with friends
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Thank peteranglwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this reviewResponded 7 February 2014

Dear Guest,

Thank you for this wonderful review on Trip Advisor. We are delighted to hear that your stays with us in InterContinental Bangkok has been pleasant and you were satisfied with our restaurants, service, facilities and our Thai Hospitality.

We look forward to welcoming you to our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2014

The Intercontinental Bangkok is still the same classic IHG hotel where we stayed decades ago in other places travelling for business. A big hotel operation for wedding banquets, biz seminars etc., very good restaurants, spacious rooms and storage and overall good service. We made our choice on location and the concierge service, both mentioned in the TA reviews and it was the right decision.

At the airport we had a perfect luxury van with wifi, very comfortable after a long flight with 4 plus our luggage.

The location is indeed one of the best for shopping and having the skytrain at Chidlom just next door is a big advantage as is the skyway for walking to the shopping centers.
Due to the ungoing nearby demonstrations late out in the eveninggave in most cases no problems getting a taxi back to the hotel. Beware of drivers trying to make an extra profit out of the situation, asking higher prices or started to refuse for the destination, but we found always another one.

The hotel did everything to take care of her guests by keeping us updated by letter with the ongoing situation and gave for the "inconvenience" a 20% discounts for the restaurants and breakfast checks for the time being.
The security was perfect, the belporter was checking taxinumbers we ordered and we felt more than save.

It was the outstanding help of ms Jam Tiwaree, their new concierge, who regarding a non-reputable tailor problem made in perfect English the difference, to give us her full assistance, making phonecalls, advising us and was even offering a staff member joining us for the Tourist Police if we needed!
It was just that unique service we appreciated so much.

Is there a point of constructive critism for the manangement? Yes.
On arriving we asked the front office for a possible upgrade for our advance booking at higher prices for 2 rooms for 4 nights, knowing that due to the demonstrations with less bookings there were lower ongoing prices.
But we got no reaction.
You can't win them all, that's perhaps the other side of a big organisation.

In any case, thanks to ms Tiwaree and her desk we made the right choice, we had an excellent stay.

Please note for an other breakfast or lunch nearby at Mercury Center restaurant "On the Table" (Japanese fusion), also very good and not expensive.

Room Tip: Ask for the higher floors, less noise traffic and skytrain..
  • Stayed: January 2014, travelled with family
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Thank Family Sanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

Unfortunately I spent only one night in this superb hotel. It's the second Intercontinental I saty in (previously in Cairo), and the quality is always top level. The pick up service at the airport was very smooth and the BMW provided was perfect, it even had wifi connection in it. The check in procedure was very fast and the welcoming personal is sooo polite! From the room I didn't expect anything less, it's a wonderful superior double room, a lot of space, very handy and well positioned desk, a cosy sofa and the illumination of the whole room is perfect. I also enjoyed the huge flat tv and the kettle. The bathroom is amazing as always, the usual nice toiletteries, spacious shower and good bathtub. Wifi was included in the room. Since the breakfast was included but I was leaving the hotel at 4, they provided me with a nice breakfast box. Hope to come back here again!
Ps. there are peaceful demonstration in the road of the hotel. They are absolutely peaceful, it only takes some time even by walking to reach the hotel, but the whole atmosphere is very pleasant!

Room Tip: Try ad stay as high as possible. During these days (presidential elections) the road below is quite noisy!
  • Stayed: February 2014, travelled on business
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Thank FedericoPaesano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiruD, Director of Rooms at InterContinental Bangkok, responded to this reviewResponded 9 February 2014

Dear Guest,

Thank you for taking the time to share your feedback from your recent stay with us at the InterContinental Bangkok Hotel. I am very pleased to learn that you enjoyed your stay and that you regard the quality of our hotel was at the top level.

Also, I am very pleased to read your compliments for our limousine service with the accessibility of internet connection. The arrival experience was efficient and welcoming.

I do hope to have the opportunity to welcome you back to stay longer with us in the near future.

Kind regards,

Hiru Daryanani
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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