I stayed for one night with my wife and 3 young children. I requested interconnecting rooms well in advance which took quite a few emails to organise. Nonetheless, this was provided on check in. The staff were all polite and helpful. The hotel is well situated near to the central mall and other shops and downtown Bangkok. The rooms are well decorated and have all that you need. We used the chauffeur service which was also very nice. Breakfast was good with lots of choices. We ate at the Italian restaurant, which was super food and very friendly staff, thank you. Perhaps the best Italian meal I have ever had. A nice hotel and well located if you want to walk to the shops. However, after service stay was very poor. I had real problems trying to get my points for my room and all the services I used whilst there, this amounted to over £240. It took nearly 1 hour to sort this out through customer services. Not what I expect as an Ambassador and certainly not the kind of service of a 5* hotel. The Holiday Inn, Bangkok managed to allocate my points with no problems. Consequently, it left me feeling very annoyed at the AFTER service the hotel provides. Not impressed at all.
- Official Description (provided by the hotel):
- One of the city's largest hotels, InterContinental Bangkok offers a refreshing take on modern luxury, providing guests with a unique cosmopolitan escape. With a BTS station on its doorstep, the hotel offers convenient travel to the city's major business district, while exciting shopping destinations and dining options are within easy walking distance. For a new level of luxury, experience the bespoke services of our exclusive 37th-floor Club InterContinental, while enjoying breathtaking views. ... more less
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- Also Known As:
- Intercontinental Bangkok Hotel Bangkok
- Bangkok Intercontinental