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“The best in Bangkok”

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InterContinental Bangkok
Ranked #21 of 866 Hotels in Bangkok
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The best in Bangkok”
Reviewed 29 May 2014

My husband and I spent 5 days here for our honeymoon. It was the best time we ever had. I arrived in the room with with a beautiful honeymoon set up, roses, a cake , and flower on the bed. The staff were really friendly. Front desk and concierge been really helpful. Quick check in check out. And they be able to give all information you need. The room was clean and all laundry been delivered on time.
Breakfast was excellent!! Lots to choose, good food, good quality. Pool bar staff were super friendly with 5 star service.
Superb location few steps to all shopping mall and right next to BTS station. You can find everything within 5 minutes walk. This hotel is for everyone couple, family, or business.
I won't stay anywhere else. Superb!!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nattcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwanchai Y, Manager at InterContinental Bangkok, responded to this review, 31 May 2014
Dear Guest,

Thank you very much for your kind comment about our hotel facilities and location. We are glad you had a wonderful experience. Your fine compliments to really appreciate.

It is most rewarding to learn that our hotel team members are appreciated by our guests. We will do our best to keep up the standard to always meet and exceed our guest's expectations.

Thank you once again and we look forward to welcoming you back in the near future at InterContinental Bangkok.

Kind regards,

Kwanchai Quincy Yokto (Mr.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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Peoria, Illinois
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 May 2014

Fabulous property in the business district. Superb service, spacious and luxurious rooms. Close to a lot of shopping and the tram. Great free buffet breakfast with a "lot" to choose from. A very attentive staff - when you start toward the elevators, a gentleman has already pushed the elevator button so do not have to wait for the elevators.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gmhenry66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwanchai Y, Manager at InterContinental Bangkok, responded to this review, 31 May 2014
Dear Guest,

Your beautiful comment on the hotel facilities, location and service as further inspiration for us to do what we do best which is providing memorable experiences for our guests.

Thank you for taking the time to write about your experience in our hotel especially our staff team member during your last visited with us. It is our great pleasure to know that we met your expectations and have created a delightful experience for you.

Thank you once again. We look forward to your next visit.

Best regards,

Kwanchai Quincy Yokto (Mr.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2014

This hotel has everything a tourist or business travel would desire. Five star service, superior rooms with views of the city, great food. There is even the popular Mixx Nightclub downstairs so there is no need to leave the property. The roof top pool and bar is very cool.

Room Tip: High Floors have the best views of the city.
See more room tips
  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwanchai Y, Manager at InterContinental Bangkok, responded to this review, 31 May 2014
Dear Guest,

Thank you very much for your kind comment about our hotel and its facilities. We are glad you had a wonderful experience. Your fine compliments to hotel facilities, service location really appreciated.

It is most rewarding to learn that our facilities and services are appreciated by our guests. We will do our best to keep up the standard to always meet and exceed our guest's expectations.

Thank you once again and we look forward to welcoming you back in the near future at InterContinental Bangkok.

Kind regards,

Kwanchai Quincy Yokto (Mr.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 26 May 2014 via mobile

I had recently attended a wedding there and was impressed with their service and food . We had a great time celebrating the wedding there and would recommend this hotel to celebrate any auspicious occasions and all the best to everyone there.

  • Stayed May 2014
    • Location
    • Cleanliness
Helpful?
Thank Anil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwanchai Y, Manager at InterContinental Bangkok, responded to this review, 31 May 2014
Dear Guest,

Your beautiful comment on the hotel facilities and service as further inspiration for us to do what we do best which is providing memorable experiences for our guests.

Thank you for taking the time to write about your experience in our hotel facilities and service once you have attended wedding celebration during your last visited with us. It is our great pleasure to know that we met your expectations and have created a delightful experience for you.

Thank you once again. We look forward to your next visit.

Best regards,

Kwanchai Quincy Yokto (Mr.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
2 reviews
Reviewed 26 May 2014 via mobile

A wonderful hotel that sees to all your needs...many thanks to ms chonticha for her amazing work and her wonderful guest relations ability...and also the grossi restuarant staff for making my visit there an unforgetable one...

Stayed May 2014, travelled on business
Helpful?
Thank toga340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwanchai Y, Manager at InterContinental Bangkok, responded to this review, 31 May 2014
Dear Guest,

Thank you for submitting a wonderful comment of your experience in our hotel.

We are truly happy to know that, we have succeeded in creating a memorable experience for you to have a fantastic time during your special event here at InterContinental Bangkok.

Thank you once again and we look forward to welcoming you back soon

Best regards,

Kwanchai Quincy Yokto (Mr.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait
1 review
Reviewed 25 May 2014

The best in the hotel is location,cleanliness,attention to the gust thanks to the wonderful employee always smiling SARUNYA she focused on my husbands birthday and surprised us with flowers and cakes and candles the hotel is proud of this employee thank you sarunya you are intercontinental rose or thailand rose

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dalo3h14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwanchai Y, Manager at InterContinental Bangkok, responded to this review, 31 May 2014
Dear Guest,

Thank you very much for your beautiful comment on our hotel facilities, location and especially our hotel staff team member on your special occasion from last visited with us. It is always wonderful to learn that we provided our guests with an enjoyable stay they will never forget.

Your comments on the fantastic service are highly appreciated and we thank you for taking the time to write about your experience in our hotel.

We look forward to welcome you back soon at InterContinental Bangkok.

Warm regards,

Kwanchai Quincy Yokto (Mr.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level 5 Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 25 May 2014

Amongst those InterContinental hotels we have stayed in, this is probably one of our favourites. This is our third stay in this hotel and the 2nd times since we joined the ambassador programme. Have to say that becoming an ambassador does make a difference in your hotel experience.

Upon arrival we have been welcomed very warmly. We were guided to the top floor for personal check-in and welcome drink. I even got an elephant doll as a welcome gift. We arrived quite early, before 12:00 so we did not know if we could have our room immediately. The staff immediately arranged a room for us. It took around 45 minutes for the housekeeping to be done but this is still much better than leaving luggage and waiting to check in past 3pm.

The most surprising treat this time was the room upgrade. "Guarantee upgrade" is listed as one of the benefit for ambassador however we have never expected to be upgrade to a suite. With a lot of complementary fruit, a long list of windows letting in a lot of light onto a very comfy bed. Windows overlook Central World and sky train so view was great too. Almost made us want to stay in and enjoy the room more than going out to have fun in the city.

Environment for club breakfast is exclusive. The selection may be smaller than the main buffet breakfast downstairs however, we always prefer simple and healthy food to curry/sushi for starting our day so the club breakfast already has more than everything we need.

I can find no complaint at all regarding this stay. InterContinental has already become our must-stay hotel in BKK. Looking forward to stay there again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mari N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwanchai Y, Manager at InterContinental Bangkok, responded to this review, 31 May 2014
Dear Guest,

Thank you for your nice review. We are glad you had a wonderful experience during staying with us for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been.

Please accept our sincere apology for the inconvenience on your arrival and room arrangement may cause your travel experience during your stay with us last visited

We however appreciated your patient and beautiful comment for hotel location, facilities and service by our staff at InterContinental Club Lounge, with kind understanding in this matter and we can assure you that this is an isolated incident and that the InterContinental Bangkok can indeed do better to accommodate you.

We hope you will allow us to restore your confidence by returning to stay with us for your next
visit to Bangkok, so that we may demonstrate our commitment to serving you better. Once again, appreciated of your beautiful comment and we look forward to welcoming you back soon at InterContinental Bangkok

Your Sincerely,

Kwanchai Quincy Yokto (Mr.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Bangkok

Property: InterContinental Bangkok
Address: 973 Phloen Chit road | Lumphini, Pathum Wan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok > Pathumwan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Bangkok
#14 Romantic Hotel in Bangkok
#15 Spa Hotel in Bangkok
#17 Family Hotel in Bangkok
#20 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Bangkok 5*
Number of rooms: 381
Official Description (provided by the hotel):
One of the city's largest hotels, InterContinental Bangkok offers a refreshing take on modern luxury, providing guests with a unique cosmopolitan escape. With a BTS station on its doorstep, the hotel offers convenient travel to the city's major business district, while exciting shopping destinations and dining options are within easy walking distance. For a new level of luxury, experience the bespoke services of our exclusive 37th-floor Club InterContinental, while enjoying breathtaking views. ... more   less 
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Also Known As:
Intercontinental Bangkok Hotel Bangkok
Bangkok Intercontinental

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