Went to this hotel in the middle of july, arrived at night to be greeted by'no one'. We had three rooms and 5 people but the clerk tried to do them all at once and confused the rooms and the people's passports over and over and over again. The process took 30 minutes, found our way to our rooms and they were pleasant enough but strangely configured.
Since i am gold member i was told my internet was free, it wasnt and upon checkout couldnt get satisfaction.
The girl on the checkout was the "meanest woman i have ever met in Thailand"
I was so disappointed in this hotel and had planned to use it more in the future because my business requires me to be there 30 plus nights a year.
I am going back to the Oriental or some of the other hotels who seem to appreciate your business.
People in the other rooms were treated shabbily as well so they are definitely constant about, poor service and a bad attitude.
- Official Description (provided by the hotel):
- One of the city's largest hotels, InterContinental Bangkok offers a refreshing take on modern luxury, providing guests with a unique cosmopolitan escape. With a BTS station on its doorstep, the hotel offers convenient travel to the city's major business district, while exciting shopping destinations and dining options are within easy walking distance. For a new level of luxury, experience the bespoke services of our exclusive 37th-floor Club InterContinental, while enjoying breathtaking views. ... more less
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- Also Known As:
- Intercontinental Bangkok Hotel Bangkok
- Bangkok Intercontinental