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“Good location hotel in central Bangkok” 3 of 5 bubbles
Review of Bangkok Hotel Lotus Sukhumvit

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Bangkok Hotel Lotus Sukhumvit
Ranked #231 of 849 Hotels in Bangkok
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811 reviews from our community

Traveller rating
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    439
    149
    26
    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Bangkok, Thailand
1 review
4 of 5 bubbles Reviewed 25 September 2012

Well located, good service, good facilities, very pleasant staff. This hotel is located in close proximity to Asok business district, BTS (skytrain) at PhromPong, Sukhumvit entertainment areas. Good value for a good quality hotel

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jimbo468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, 11 October 2012
Dear Guest,

Thank you very much for sharing a great comment toward our Bangkok Hotel Lotus Sukhumvit. We are happy to note that you enjoyed your stay with us, and enjoyed the location and service.

We hope to welcome you back to Bangkok Hotel Lotus Sukhumvit soon.

Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Krung Thep, Thailand
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 24 September 2012

We arrived one day early and the reception staff did everything the could to accommodate us with fantastic smiles... they then upgraded us to a much larger room! The room was very nicely decorated which appeared to have all near new furniture and fittings. Bed linen and towels were clean and fresh. Security card system and a large electronic safe that was able to take my large Notebook computer. The bathroom had some electronics too - the toilet! adjustable temperature for the water and the seat... nice touch.

The view we had was over the swimming pool and the Bangkok skyline. Since it is September and the rainy season we experienced a illuminating light show with sound. What impressed us is that we wanted to go out one evening and the door staff refused to let us go without being escorted by a doorman with a huge umbrella down to the front of the street! Taxi's and Tuk Tuks are available at the front door, with the Skytrain just 5 minutes walk at the top end of the street.

The room came with breakfast and it was a smorgasbord which we tried over the two days to taste everything - we failed :) Our waiter "Toom" , a very polite young man with some limited English guided us around to all that was available and made sure my cup of coffee was never empty. Ms "Kob" the manager seemed to have made it her mission to make sure that we had clean plates and cutlery the instant we got up to replenish and try another dish. Every staff member at one time or another came to inquire if we needed anything else during our meal with tips and hints as to where the best shopping and Temples to visit. The food itself was extremely tasty, well prepared and presented with whom appeared to be the Chef coming out and making regular inspections. We were impressed.

Overall the room was perfect and the staff throughout the hotel were fantastic... they struggle with their English (A little shy) but they have a genuine desire to help out with a smile.

We would highly recommend to family and friends to stay here.

Room Tip: When in Thailand - SMILE, it can be frustrating at times dealing with Thais particularly as their En...
See more room tips
  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Benito M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, 11 October 2012
Dear Guest,

Thank you very much for sharing your experience and various comments with us. We very much appreciate to learn that you like our new renovation rooms and our friendly staff. It is always pleasure to receive your positive feedback.

We look forward to welcoming you to our hotel again in the near future.

Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kl
1 review
3 of 5 bubbles Reviewed 24 September 2012

Good location with good services..
Can't wait for the next coming trip..
I love Bangkok.. The food the ppl the weather is just like heaven.. Shopping wise.. Chinese says.. 'Shop unti you drop'
That's the truth of the truth!! Must go!!

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kitt84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, 11 October 2012
Dear Guest,

Thank you for your wonderful feedback to the hotel during your stay. I am glad you enjoyed the location and our service. It is great to read such positive comments and I will share the team at Bangkok Hotel Lotus Sukhumvit.

We look forward to welcoming you to our hotel again in the near future.


Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
singapore
Level Contributor
177 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
2 of 5 bubbles Reviewed 16 September 2012

i booked this hotel through asia web direct which was marketing "mystery hotels" in thailand. buyers would not know the name of the hotel until the payment had been made via credit card etc. i thought i would chance it because of the website brand name.

having made the payment I found that i was allocated deluxe room in the lotus sukhumvit soi 33.it was very comforting when i saw that this property was being managed by accor hotels(again relying purely on brand name).. My booking was for one room with king bed and the other with twin beds,including breakfast..

it was one problem after another from the star when we arrived at the hotel/ Initially we were told that one of the rooms was still not ready (after 3.00pm). They then allocated us two rooms, both with king beds. when i pointed out that my second room was supposed to be with twin beds they decided to shift us to another floor with correct bed configurattion.In this twin room the key card holder to turn on the utility supplies was defective and they had to call the technician to repair it..

as we needed an additional bed for a third occupant the management quoted us a rate of 1177.bahts per night. .no one clarified tha the rate was for bed only.by the time the bed was in place we had spent close to two hours before we could go out from the hotel

the following morning the staff of the restaurant where the breakfast was served insisted that that additional bed rate was only for the bed and did not include breakfast.additional rate of 589.00 bahts was quoted for the breakfast..The whole room including breakfast had been marketted by the asia web for this price and the management was asking us to pay the same price just for the additional bed and the breakfast.

my fair warning to the potential guests is too clarify very clearly,in writing,what they are getting for what they pay.this is my first experience where the additional bed price does not include breakfast.it night be the policy of accor hotels and buyer beware.they management shoudld clearly specify the breakfast exc,usion.

locationwise the property is near a BTS station.

the breakfast is nowhere near the four star hootel standards and the spread is the basic juice, cereals,egg station,bread with toasting facilities and some croissants and pastry.the hot meals were limited in range. the presentatin was unapealing to say the least.

the linen in the was ok but the pillows had the musty stench and we had to get them changed.

the furniture in the rooms is adequate but definitely dated. so is the room flooring. the room size,however, is very reasonable.

Room Tip: asia web direct had marketted the proprty at very reasonable rates but the propblems we experienced...
See more room tips
  • Stayed September 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rajamanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, 29 October 2012
Dear Guest,

Thank you for your comments and we will certainly review your feedback.

In regards to the extra bedding and breakfast charges, this is correct and rooms are for maximum 2 occupants. Addition bedding and breakfast is at additional costs.

In very disappointed to read of your comments about our breakfast, and will certainly review this further with food and beverage team accordingly.

I apologize for the technical fault with the environmental energy saving device installed into the room, however I am glad our technician was able to fixed this a speedy manner to resolve this technical issue.

Thank you for your feedback and I hope we have the opportunity of welcoming you back to the Bangkok Hotel Lotus Sukhumvit.

Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 30 August 2012

I booked this hotel on same day 00:30 and check in 22:00 but they don't have my reservation information so I have to print out my own reservation information.
There is somthing wrong with thier reservation system.
Room was good and location was fine

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank SangHyunPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, 13 September 2012
Dear Guest,

Thank you for taking the time to share your comments and feedback on your recent stay at Bangkok Hotel Lotus Sukhumvit.

We are certainly quite concerned regarding your feedback provided about the delay in reservation, as it is quite unusual, however it can sometimes occur particularly from some non-hotel online websites. We apologies for this inconvenience, for the best available rate and instant guarantee of your reservation in the future I would recommend booking direct though our hotel website.

However, I am pleased you enjoyed your stay and the location of the hotel.

Thank you for your feedback and I hope we have the opportunity of welcoming you back to the Bangkok Hotel Lotus Sukhumvit.

Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Fe, NM
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 29 August 2012

I got a pretty good online deal for this hotel on Hotels.com. Reception staff were very efficient and nice. Room was clean. Location was just fine. Off the main drag, but its just a few yards away from it! Would stay again.

  • Stayed August 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marty_Malbec_6100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, 12 September 2012
Dear Guest,

Thank you for your wonderful feedback to the hotel during your stay. I am glad you enjoyed the location and our service. It’s great to read such positive comments and I will share the team at Bangkok Hotel Lotus Sukhumvit.

We look forward to welcoming you to our hotel again in the near future.

Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bangkok Hotel Lotus Sukhumvit

Property: Bangkok Hotel Lotus Sukhumvit
Address: 1 Soi Daeng Udom,Sukhumvit 33 | Klongton Nua,Wattana, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#92 Spa Hotel in Bangkok
#126 Business Hotel in Bangkok
#151 Family Hotel in Bangkok
#162 Romantic Hotel in Bangkok
#169 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bangkok Hotel Lotus Sukhumvit 4*
Number of rooms: 224
Official Description (provided by the hotel):
Bangkok Hotel Lotus Sukhumvit (Managed by Accor Hotels) is a 4 star Hotel that is ideal for business trips and holidays alike. With 224 comfortable and spacious rooms, the Hotel features an outdoor swimming pool and toddler's pool, fully equipped gymnasium with sauna, a spa with a variety of treatments as well as a beauty salon and tailors shop. This hotel is the best One-Stop located hotel. The Hotel is strategically located in one of Bangkok's most prime location and district. Located at Sukhumvit Soi 33, it is only a moment's walk from PhromPhong BTS station, and is close to the Em District (Emporium & Emquartier Shopping Centres). Benjasiri Park is another landmark which graces the district. There are also many local street markets and places of entertainment with a vibrant night life surrounding the area as well. Guest can easily travel to popular locations within Bangkok, such as Siam Square, Asoke, MBK, Terminal 21 and Bumrungrad International Hospital with a 10 minute BTS ride from Prom Phong BTS Station. The Queen Sirikit National Convention Centre is only 1 km away, while the hotel is only 10 minutes from the expressway and 30 minutes from the airport. The hotel offers free WIFI Internet access in every guestroom ... more   less 
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Also Known As:
Accor Lotus Bangkok
Novotel Lotus Bangkok
Novotel Bangkok
Bangkok Novotel

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