This hotel is greatly let down by it's lack of free WIFI. I booked my room through booking.com & mistakenly thought this hotel offered free wifi to guests like almost every other hotel in Bangkok. I was shocked when checking in last night that they charge is 790 baht per day!!! (approx $26). I complained about this to the night manager who agreed with me that the hotel should offer free wifi like every other hotel in the area. I was annoyed because I need WIFI for business & would now need to go to an internet cafe to answer my emails. He assured me that the General manager (who would be on duty this morning) would phone me & may be able to offer me the free wifi as I am staying for 3 nights. It is now 1pm & still no call from General Manager to resolve this. Another black mark against this hotel for not phoning me as promised.
This is a great shame as the hotel is otherwise nice & offering free wifi to guests is something everyone comes to expect these days. I will not be staying here again nor recommending it to anyone who requires WIFI, which is just about everyone these days! A big disappointment for Centara.
- Free Parking