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“Lovely staff” 5 of 5 bubbles
Review of Centara Grand at Central Plaza Ladprao Bangkok

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Centara Grand at Central Plaza Ladprao Bangkok
Ranked #112 of 849 Hotels in Bangkok
Certificate of Excellence
Nonthaburi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely staff”
5 of 5 bubbles Reviewed 12 August 2014 via mobile

This hotel is a lovely place. Staff are very nice and kind most of all they are very flexible to your request. Khun Kamonphan the assistant front office manager, also one of the lovely lady who help us a lot with my family trip in bangkok! Thank you very much to her al to all the staff here!

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nuparn2110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, 19 August 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your staying in our hotel and sharing your positive feedback on Tripadvisor. We are delighted to hear that you impressed with our services from our staff especially Kamonphan our Assistant Front Office Manager. I will definitely share your appreciation to her and team.

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,181 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (223)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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  • Any
English first
Konken, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 August 2014

I have to say handson at this hotel! I really enjoyed everything here. Room is perfect size with nice clean bed and turn down service every evening. staff took a very good care of me. they have a very good security system so no need to be scared as a lady travelling alone. I'm a vegy lover then was recommended to try Vietnamese restaurant, called Le Danang which turn out to be the best I have been experienced. you must try!!! Anyway if you come here by car or through the mall, don't get confused from the 2nd floor of the car park. just walk through M floor of the hotel and check in at the lobby. I admit that I was lost for half an hour... but then staff over there took me to the lobby which is nice service.

Room Tip: I stayed on 15 floor which already have a nice bangkok view.
See more room tips
  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pippa p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, 19 August 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your staying in our hotel and sharing your positive feedback on Tripadvisor. We are delighted to hear that you had an enjoyable stay with the product and service we provide.

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delft
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2014 via mobile

Since we moved to Netherlands, this is the first time we came back to Bangkok and been travel around Thailand and end up in Bangkok! So we stayed in this hotel which is incredibly wonderful stay. We need wifi but it wasn't included in our room package. Staff recommend us to apply their free membership program which then will be able to use free wifi. This is awesome and impressive service! Also the hotel is perfect location because it's near Don mueng domestic airport and not too far from the international one! Love this hotel!

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AppleYal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, 11 August 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your staying in our hotel and sharing your positive feedback on Tripadvisor. We are delighted to hear that you impressed with our services and the location.

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prajuabkirikan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2014 via mobile

Very nice hotel and really recommended! If you have chance to stay in Bangkok and maybe don't want to stay in the busy city center this place is recommended! The room is worth the price...in term of reasonable. Clean room and nice service as well! Try to have lunch at Italian restaurant, good food plus great service !

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nunsii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, 11 August 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your staying in our hotel and sharing your positive feedback on Tripadvisor. We are delighted to hear that you impressed with our Italian restaurant, Don Giovanni and the room.

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florence, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 August 2014

Very nice hotel with lots of international restaurants, the one we love the most is Don Giovani! Most of the dishes are delicious and I think the Italian chef cooks from his heart. He is also the reason we want to return to this restaurant as he is a very cheerful and service minded person.

Also the hotel is clean and nice decoration. The only bad thing here is taking too long time to find a parking space as it's attached to the mall.

Best regards to all staff and the Italian chef!! Ciao!

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Juan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, 11 August 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your staying in our hotel and sharing your positive feedback on Tripadvisor. We are delighted to hear that you impressed with our staff and the Italian Chef, Stefano. We will pass your regards to them. For your next visit, kindly be noted that we have valet parking service at the main entrance. You can also contact us in advance to request this service.

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 5 August 2014 via mobile

I was very impressed with this hotel. Clean, updated facilities. Modern room. Attached to mall. Gorgeous pool. Wifi is not free unfortunately and a bit pricey (365 baht per day). Free shuttle to train and market! FYI you can not wear flip flops to sky bar...will not let you in with them.

Stayed July 2014
Helpful?
Thank JodiLove2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, 19 August 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for staying in our hotel and sharing your positive feedback on Tripadvisor. I am glad to hear that you impressed with our cleanliness and facilities we provided. For the WIFI internet, please allow me to introduce you our C1C program membership. You will be able to use complimentary wifi anytime you check in with any of Centara Hotels and Resorts. It is easily to apply online or at the hotel upon your next visit.

Unfortunately, you cannot visit our Blue Sky Roof Top Bar as we have our dress code policy. However, the whole team at Blue Sky Bar are still looking forward to welcome you for your next visit.

In the meantime, should you need any further information from my side, please do not hesitate to let me know.

Thank you once again and we all here are looking forward to welcome you in our hotel again soon!


Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
E: qtycglb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 August 2014

It is an excellent experience to stay at Centara grand hotel at ladprao where I like to stay in my past history working at Philips Thailand.
During my stay at Centara grand hotel at ladpra,I had so excellent service at 24th floor,especially by Ms.Park Soli.
Her excellent service is not only for my couple but also for my business partner,who is SJ Kang.
It is not simple to say but is a really comfortable experience to tell to everyone/
In this feeling,would explore my sincere appreciation to her and your hotel management group to say "Thanks so much ".
Of course,hope to come again and again to you to get this excellent feeling based on your warm service. Be appreciate again for your excellent training power and service mind.
Thanks again and see you soon again.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tae Suk S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, 19 August 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your staying in our hotel and sharing your positive feedback on Tripadvisor. We are delighted to hear that you impressed with the excellent service from our staff especially from Ms.Park Soli, our management trainee at the Club. I will pass your appropriation to her and share with our team for her good job.

It's also sadden to hear that you had a little problem at Lobby bar. We already discussed with the Food and Beverage Manager to make sure that it will not happen again to you or any of our guests.

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Centara Grand at Central Plaza Ladprao Bangkok

Property: Centara Grand at Central Plaza Ladprao Bangkok
Address: 1695 Phaholyothin Road | Chatuchak, Bangkok 10900, Thailand (Formerly Sofitel Centara Grand Bangkok)
Region: Thailand > Bangkok > Chatuchak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#64 Spa Hotel in Bangkok
#74 Business Hotel in Bangkok
#93 Romantic Hotel in Bangkok
#99 Luxury Hotel in Bangkok
#138 Family Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:5 star — Centara Grand at Central Plaza Ladprao Bangkok 5*
Number of rooms: 565
Official Description (provided by the hotel):
Conveniently located in downtown Bangkok, this luxury hotel is close to the Bangkok Convention Center, plentiful shopping opportunities and provides the perfect setting for business, leisure and relaxation. ... more   less 
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Also Known As:
Sofitel Centara Grand Bangkok Hotel Bangkok
Accor Centara Grand Bangkok
Sofitel Bangkok
Bangkok Sofitel

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