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“Stay somewhere else”

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The Duchess Hotel and Residences
Ranked #254 of 862 Hotels in Bangkok
Certificate of Excellence
Hong Kong
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Stay somewhere else”
Reviewed 21 October 2013

We stayed at a studio room which is a big NO-NO!
The bathroom was terrible. There was no way to shower without splitting water all over the place.
Plus the room did not have a full body mirror, which I very much appreciate.
Breakfast was less than good. We ended up choosing to have it in a Starbucks nearby.
On top of all that the day I decided to relax by the pool, I learned it was closed for maintenance. As if I needed any other letdown!
The only 2 good things were the very friendly staff and the hotel location.

Room Tip: Do not stay in a Studio Room
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Paula F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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533 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 October 2013

We stayed with our three young kids. Staff were extremely friendly, room was high quality and big so we could sleep them all comfortably. And the location is great for BTS, local shops, restaurants and the park. A great choice for families.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tripoli District, Libya
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2013 via mobile

The hotel worthes what you paid for, most of places around you and you can visit many shopping centre on your foot, and the hotel team are very helpful to show you where and how to go, but the noisey construction outside still going. The only thing killing me there is the place for morning breakfast, it is hell tight, not organized at all.
In general, it is good

Stayed October 2013, travelled on business
Helpful?
Thank Eid101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
all over
Level 4 Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 September 2013

As a regular traveller to Bangkok i stayed in different hotels from mid-range to the top ones.
I picked Natural Ville because i wanted to change atmosphere and try a new place.
The location was great, reviews looked good, photos reassuring.
However my experience was different.
The location is perfect. Close to BTS, with convenience stores, cafes, spas around.
There is a construction going on at the back of the hotel. It starts at 9am and finishing at 7pm, weekends included. Leave alone the unattractive view, the noise is loud and constant. The fact that i cannot use the air conditioner and need to keep the windows open wherever i stay, made a situation even worse.
Te first room given (907) had an overpowering smell of sewage. Together with the outside noise it made me nuts in no time. The members of staff were accommodating and showed me another two rooms, both above the construction. The rooms on another quieter side of the hotel were all big and busy at the moment I was told.
Stayed in room 909. It needs refurbishing badly. Dirty walls and filthy closet doors, the cloth at the bottom of the bed was never washed. The room looks tired and untidy. There is not a single mirror in the room, only in the bathroom above the sink.
The space under the sink is a disgrace. Hair, dust, dirt and what not. The shower is pathetic. As others commented, you cannot take a shower without making a little flood on the floor.
The first night the smell of smoke in the bathroom and then in the room was unbearable.

I arrived Friday evening and stayed for two days. The construction noise was tolerable only because I was not in the room during the day. But otherwise it can ruin all the pleasure of your stay.
The hotel staff is not extremely helpful, but not annoying either. Good balance.
The only pleasant experience was Lenotre cafe. Good coffee and delicious fresh pastries.
I won't return back to Natural Ville as in a city like Bangkok there are hundreds of attractive deals and options. There are about 5-6 different accommodations just at the same road.
As for me, next time i am back to Adelphi Suits in Sukhamvit. It may be a little more expensive, but far better value.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
50 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 29 August 2013

The hotel is well located in the quiet area of Langsuan Road, you can't find much thing nearby the hotel except apartments, spa and 7-11. Anyway, taxi is cheap there. Central Dept Store and Supermarket and BTS station is 5 min walk from the hotel. We were upgraded to one bedroom suite which is huge with separate living area and bedroom. Some problem with the drainage at the shower area, the water still there after shower believe the shower floor is not even. Also, the hotel should change the shower head which seems not holding the shower head well enough.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ngukw88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
218 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 27 August 2013

Quite possible the largest apartment I have stayed in.
Nicely appointed, 2TVs kitchen, full size bath and seperate double shower.
For anybody looking for a nice, clean, quiet apartment with internet and breakfast included they should not look past this place.
Few good massage shops on street and Villa supermarket across road, so every thing needed is close by.
No complaints and would stay here again.

Room Tip: High floor overlooking the park
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShaunScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 August 2013

Loved the location! Close to Lumpini. Sooo close to Central World! Loved the Shopping! Hubby and I loved the Cute outdoor Breakfast area! Reminded me of a Bistro in NY. I would definitely stay here again for convenience.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OshiniD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Duchess Hotel and Residences

Property: The Duchess Hotel and Residences
Address: 61 Langsuan Road, Lumpini | Pathumwan, Bangkok 10330, Thailand (Formerly Natural Ville Executive Residences)
Region: Thailand > Bangkok
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#136 Business Hotel in Bangkok
#144 Romantic Hotel in Bangkok
#179 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Duchess Hotel and Residences 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Natural Ville Bangkok Hotel Bangkok
Natural Ville Hotel Bangkok
Bangkok Natural Ville

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