From the glossy website photos, we had expected - looked forward to in fact - a boutique hotel on a grander scale. We got off to a bad start when they couldn't accommodate our booking of a riverside view, non-smoking room with a king-sized bed - even though this room type is specifically bookable on the Net. We tried a smoking room with a riverside view but the stink had us settle for a city view from a cleaner room. As we finally settled, we took in our surrounding and found them depressing. Yes, the bathroom is marble and the bedsheets soft but all the furniture is a dull brown. The rooms are rectangular so the part next to the window gets the light but a few meters into the room and you must turn on the light no matter what time of day. There is nothing on the walls. Save for 2 orchid pots, nothing indicates one is in Bangkok. The decor is nondescript to the point of soul-less. Our last issue with the room: the 2 ACs were so noisy that we had to turn them off in order to be able to fall asleep and in a hotel of that standard in a country which is both hot and humid, thus making the use of AC machines mandatory, I for one thought this was unacceptable.
We were also disappointed with the pool area and the lifts. With respect to the pool area, while the pool itself is large, it has very few deck chairs around which means only a few guests can actually stay by the pool. Clearly, the pool area is not designed to welcome even a small portion of the hotel's guests. Last criticism: the lifts. The hotel has a lot of visitors who come to the Dome area at its top to enjoy its restaurants and bars. That means a lot of traffic in the elevators for which guests have to wait for long minutes. All the more so, while there are clearly designated service lifts, the hotel staff keeps on using the non-service lifts, adding to the weight of traffic on the already over-burdened elevators.
Do I have anything good to say about the Lebua? Yes, 2 things in fact. First, about the Dome and I will post positive reviews of "Mezzaluna" and "Breeze" where we had dinner. Second, about the staff which as often in Thailand is warm and kind and did its best to help us with our room choice.
- Official Description (provided by the hotel):
- lebua at State Tower is Bangkok's finest 5 star all suite hotel. With an undying passion to innovate and redefine hospitality at luxury city hotels in Thailand, lebua is more than a destination; it is a world-class experience. Enjoy the most opulent experiences at lebua at State Tower, Bangkok. ... more less
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- Also Known As:
- Lebua At State Tower Hotel Bangkok
- Lebua At State Hotel
- Lebua At State Bangkok