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“Sanctuary in the mist of Bangkok Shut Down”

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Dusit Thani Bangkok
Ranked #98 of 894 Hotels in Bangkok
Reviewed 17 January 2014 via mobile

We were staying from 10-14 Jan 2014 and the Bangkok Shut Down protest were happening just outside the hotel. Despite that, it was a peaceful demonstration, we didn't feel our safety were threaten. The hotel stepped up the security which was reassuring and yet it was not in the intrusive or offending ways to both the hotel guests or the demonstrators. The hotel management had done well in ensuring guest safety and our journey to and from hotel were not greatly affected. The situation updates by the manager was helpful.

  • Stayed: January 2014
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1  Thank thanni999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James W, General Manager at Dusit Thani Bangkok, responded to this reviewResponded 27 January 2014

Dear Thanni999,

Thank you very much for the compliments. We are glad to know you had a comfortable stay despite the political situation in the city during your visit. Dusit Thani Bangkok would like to assure every guest of our commitment to their personal safety and security in the event of any crisis.

It was a pleasure having you as our guest. We look forward to your continuous support and we hope to welcome you back soon.

Yours sincerely,
James Robert Wilson
General Manager
Dusit Thani Bangkok

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1,376 - 1,382 of 3,259 reviews

Reviewed 17 January 2014

This is a great hotel, and it was great value for what we paid. Totally 5 star standard, and the staff there speak English, food was great. We had a conference also there, and it is a good location for having conferences.
Rooms were very good, nice view, very clean, has everything you would expect.
Very lively night markets are just about 5 minutes walk from the hotel. It is located in a good area. The staff are very helpful, they not only hail a taxi for you, they also tell you how much to pay, and not more, and they also bargain with the driver if you want them to. The malls are not very far by a taxi from this hotel.

  • Stayed: February 2013, travelled on business
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Thank ReviewerMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James W, General Manager at Dusit Thani Bangkok, responded to this reviewResponded 27 January 2014

Dear ReviewerMe,

On behalf of my team, I would like to express my appreciation for taking the time to write and for share your experience with us during your recent stay at Dusit Thani Bangkok. Thank you very much for the compliments on our services, facilities, location and especially your praises on our staff. I am very grateful that this has been recognized by you. I will surely pass along your kind words to them.

We look forward to your continuous support and we hope to welcome you back soon.

Yours sincerely,
James Robert Wilson
General Manager
Dusit Thani Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

This hotel was really excellent !
Well located, close to Patpong and Silom and every conceivable form of transport right on your doorstep – BRT, and Sky-train stations right there, plus every other form of transport ! Wonderful ambience, so many restaurants I lost count, catering to every possible taste. It’s a very big hotel ! Staff – excellent – friendly unobtrusive service, but seem to anticipate you every desire !
The pool area and outside garden bar with waterfalls and Koi is magical at night!
Rooms – luxurious. Food excellent. Highly recommend this hotel !

  • Stayed: December 2013, travelled as a couple
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1  Thank colink114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James W, General Manager at Dusit Thani Bangkok, responded to this reviewResponded 27 January 2014

Dear Duncct,

Thank you very much for taking the time to post your feedback during your stay at Dusit Thani Bangkok – such a beautiful letter. We are very delighted to receive your compliments on our services & facilities but especially your accolades on our staff. Even more than happy to learn you have enjoyed your stay with us.

It was a pleasure having you as our guests at Dusit Thani Bangkok and we look forward to your continuous patronage. Hope to welcome you back soon.

Yours sincerely,
James Robert Wilson
General Manager
Dusit Thani Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

good place downtown many restaurants inside central position af the city good night life nearest 5 stars hotel, able to reach the silom road central of the city, there is the night market near many shops near it

  • Stayed: February 2013, travelled with friends
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1  Thank magellanoferdinando1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James W, General Manager at Dusit Thani Bangkok, responded to this reviewResponded 27 January 2014

Dear Magellanoferdina,

On behalf of my team, I would like to express our appreciation for the positive review and we are all delighted you had an enjoyable stay with us.

We look forward to your continuous patronage and we hope that we will be able to welcome you back soon at Dusit Thani Bangkok.

Yours sincerely,
James Robert Wilson
General Manager
Dusit Thani Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014 via mobile

Very good value hotel. Hotel is very luxurious, with a wonderful well equipped room. My room was on the 15th floor and was overlooking the park and had a wonderful view of the skyline. Staff was friendly, and breakfast was one of the best I had. I will definitely be back.

Stayed: January 2014, travelled on business
Thank Emmanuelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James W, General Manager at Dusit Thani Bangkok, responded to this reviewResponded 24 January 2014

Dear Emmanuelle G,

Thank you very much for the positive review. We truly appreciate your compliments on our services, facilities and staff. Likewise we are very delighted to know you had an enjoyable stay with us.

Looking forward to your continuous support and hope to welcome you back soon at Dust Thani Bangkok.

Yours sincerely,
James Robert Wilson
General Manager
Dusit Thani Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

I was here in Nov 2013 and stayed for 2d1n for an event. The banquet manager was really helpful and I enjoyed my stay there. Rooms were clean but felt that there were too many mirrors for my liking. Otherwise, it was a pleasant stay with friendly staff.

  • Stayed: November 2013, travelled on business
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1  Thank Gladystan88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James W, General Manager at Dusit Thani Bangkok, responded to this reviewResponded 23 January 2014

Dear Gladystan88,

On behalf of my team, I would like to express my appreciation for the compliments following your recent stay at Dusit Thani Bangkok, especially for recognizing the efficiency of our Banquet Manager and the friendliness of our staff. We are delighted to know you had an enjoyable stay with us.

We look forward to your continuous patronage and we hope to welcome you back soon at Dusit Thani Bangkok.

Yours sincerely,
James Robert Wilson
General Manager
Dusit Thani Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

I've been staying in Bangkok (from back packer to luxury) for over 25 years. Last stayed at the Dusit Thani in November 2009, and since then we have stayed at some other top notch hotels in Bangkok (see reviews). The Dusit group is Thai owned and this is evident in everything from its construction and décor to service. We stayed for eight nights.

Reasonably familiar with Bangkok this trip was all about location and luxury. We chose the Dusit for the superb location opposite Lumpini Park, great Skytrain and Metro transport links and easy walk to nightlife and night markets. For luxury we chose a suite with access to the Dusit Club and negotiated an upgrade to a Thai Heritage Suite (low season, long stay).

The Suite overlooked Lumpini Park and had balconies on two sides of this triangular building. Very comfortable, as you'd expect, butler service used only a couple of times to bring (complimentary) bottle of wine on ice to the room. Well planned room with excellent storage - though room safe did need some contortion to access at the back of a sizeable wardrobe.

The Dusit Club is a hotel within a hotel. Breakfast is served in the very comfortable club lounge on the third floor accessible only with a club access on your card key. Breakfast is the usual international affair, pan-Asian, European continental with hot food freshly prepared. Lots of healthy options for those heading the gym, pool or park later in the day. The Club room is also where you can get good freshly made tea and coffee any time, wine in the evening (5-7) and a chocolate buffet at 9pm if you actually made it to the gym, pool or park and need reward! There may be wine labels you don't recognise and the bubbly may not be French Champagne but we never had a bad glass and the service is generous. As the end of service (7pm) arrives staff ensure everyone who wants one has a full glass.

Dusit Club staff were exceptional and a particular mention must go to Nuch, Dusit Club and Guest Relation Manager, who manages the whole Dusit Club experience so well.

Do run in the park if you're inclined (see Lumpini Park review). If you use the gym be aware the (men's) changing rooms, steam and sauna are some way away from the gym up two floors in a lift and over a rooftop walk. You will need to get directions or be escorted the first time!

Hamilton's steak house is as good as ever. The in-house Italian restaurant needs work though, pizza was dry, lacked flavour and unappetising - the hotel has European chefs and imported ingredients so no excuse for this.

All in all an excellent stay and we will return.

Room Tip: It's obvious but Suite if you can.
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  • Stayed: November 2013, travelled as a couple
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2  Thank hubhopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James W, General Manager at Dusit Thani Bangkok, responded to this reviewResponded 23 January 2014

Dear Hubhopper,

It is indeed a great pleasure to receive your compliments on our services & facilities and especially your comments on our Dusit Club staff, in particular to Sudanuch, our Dusit Club Manager. If was very kind of you to recognize their efficiency and excellent service. We are delighted to know you had an enjoyable stay with us. Thank you for sharing your experience whilst staying at Dusit Thani Bangkok – such a beautiful letter

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
James Robert Wilson
General Manager
Dusit Thani Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dusit Thani Bangkok

Address: 946 Rama IV Road, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom , Bang Rak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Spa Hotel in Bangkok
#61 Family Hotel in Bangkok
#65 Romantic Hotel in Bangkok
#80 Business Hotel in Bangkok
#89 Luxury Hotel in Bangkok
Price Range: £68 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dusit Thani Bangkok 5*
Number of rooms: 517
Official Description (provided by the hotel):
Ideally located in the heart of Bangkok, known as the 'City of Angels', it sits opposite Lumpini Park with its broad boulevards and expanse of lakes. The luxury hotel is adjacent to both the sky train and subway systems within easy proximity to major business, shopping and entertainment centres. ... more   less 
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Also Known As:
Dusit Bangkok
Hotel Dusit Thani
Bangkok Dusit

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