We stayed at the Dusit Thani in Manila and decided to give this hotel a try.
We arranged for the Hotel Shuttle to pick us up at the airport. We met up with the driver holding a sign with my name and he took us to our hotel in a nice E-Class Mercedes Benz. When we arrived at the hotel, the bell people greeted us and checked our bags in. Check-in did not take long and everyone at the front desk spoke English.
The room was okay for the price. It was a bit small but didn’t matter too much as we spent little time in the room. Included was a breakfast buffet that was excellent. It included everything from eggs, waffles to Thai dishes.
The location of the hotel is great. It was near the subway, and Lumpini Park is across the street. Down the street is a bunch of night markets and the main Red Light District in Bangkok if you want get into a little trouble.
Unfortunately when we here down there, Bangkok was having one of their usual political protest to overthrow the Prime Minister. They decided to take over the airport and no flights were going in and out. Our flight was supposed to leave that Sunday but was delayed for an infinite amount of time. Over 100,000 tourists were stranded. The Thai government offered compensation for each person in the form of free rooms and meals but this hotel didn’t honor it. They could not care less about their guests, only the money they were collecting from them. When asked about the status of the airport protests, they just smiled and didn’t have a clue.
We decide to move to the Holiday Inn down the street and they were much more accommodating. They kept us in the loop about the crisis and had an info booth set up with the major airlines. They honored the government vouchers and gave us free room and meals for the additional 4 days we had to stay there. Next time I’m in Bangkok I’m staying at the Holiday Inn.
Dusit Thani is a nice hotel and good location but will not go the extra mile to please their guests. This is disappointment for a 5 star hotel. For the price, I would recommend staying at the Shangri-La Hotel or Peninsula.
- Official Description (provided by the hotel):
- Ideally located in the heart of Bangkok, known as the 'City of Angels', it sits opposite Lumpini Park with its broad boulevards and expanse of lakes. The luxury hotel is adjacent to both the sky train and subway systems within easy proximity to major business, shopping and entertainment centres. ... more less
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- Also Known As:
- Dusit Bangkok
- Hotel Dusit Thani
- Bangkok Dusit