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Traveller rating
5,526
2,330
463
133
97
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All reviews mbk shopping centre citi bistro execuplus suite great hotel direct access siam discovery national stadium the ground floor the club lounge excellent location buffet breakfast welcome drink convenient location love this hotel visit bangkok central world bts station
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Reviewed 13 October 2016

Hotel is good n nice ...location is good ...near shopping area.
Hotel service excellent..Wellcome drink is nice.
All the hotel staff r excellent ..I like this hotel very much ..very convenient .
Wen I in Bangkok ...no other choir ...only pathuwan princess.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dorismiko
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 22 October 2016

Dear valued guest,

Thank you for your generous compliments and for choosing to stay with us. It brings me pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences; from our Welcome Drink to the friendliness of the staffs. We look forward to welcoming you again soon to Pathumwan Princess Hotel.

Trusting you had a pleasant journey home, we send you our kind regards.

Sincerely yours,

Patcharee P.
Executive Assistant Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2016

I loved everything about this hotel - right from check in, the service was first class. The location is great - attached to MBK, so convenient. My room was more than adequate. The facilities are excellent - pool, spa, restaurants. Buffet breakfast is the best. I highly recommend this hotel and will stay here again.

Date of stay: September 2016
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
3  Thank Lisa B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 22 October 2016

Dear valued guest,

Thank you for your kind review. The location of the hotel is appreciated by our valued guests and I am glad to read you enjoyed it during your stay with us. Thanks for your recommendation and we hope to welcome you back again soon.

Sincerely yours,

Patcharee P.
Executive Assistant Manager

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Reviewed 12 October 2016 via mobile

Check in was a breeze. We reached the hotel at around 10:30pm and we can hear construction on going. I was glad that our request for a high floor room was granted. We were given a deluxe corner room on the 23rd floor. It has a great view of the city and the room has a very luxurious feel. Breakfast always has a large variety and we enjoyed the food very much. We ate a seafood buffet dinner on one of the nights and the $35 we paid for 2 pax is truly worth it. The hotel was a 10-15 minute walk to all the big shopping malls. It has a very convenient connection to MBK. The staff are all so very polite and they really give very personalized service. I even received a birthday cake the day before my birthday (we were flying off on my birthday). However, there were downsides of our stay. On our 2nd day after breakfast, upon returning to the room, there was a strong paint/thinner smell. As I have a 2 year old son with me, I immediately asked for a room transfer. Within an hour, we were escorted to a deluxe corner room on the 15th floor. We were initially asking for an upgrade (that we're willing to pay for) but they said that the hotel was at its 98% occupancy. But, as compensation, they gave us free lounge access. The next day, we received a call from the duty manager, profusely apologozing for what happened. We also received a very nice fruit basket from the GM (Athough, I do not know if this is related to the incident). We thought that everything would be alright then. On our 3rd day, it was raining quite hard and we opted to stay in the room. We heard water droplets and saw that the ceiling was leaking. After the housekeeping was alerted, the duty manager personally came to apologize to us. We also received a complimentary plate of cookies and macarons with a letter apologizing once again. Truly, this hotel's gem is its staff. This is the kind of service you want in a luxury hotel. Even after all the unfortunate events, I will still stay with Pathumwan Princess next time I am in Bangkok.

Date of stay: October 2016
Trip type: Travelled with family
3  Thank jengganation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 22 October 2016

Dear valued guest,

Thank you for your generous compliments and for choosing to stay with us. It brings me pleasure to know that you thoroughly enjoyed your stay currently with us at Pathumwan Princess Hotel. With an incidents happened, I am disappointed to learn that we were not able to provide you with a satisfactory experience during your recent stay and your feedback is well noted. Please accept our sincere apologies that we failed to met your expectation on this occasion.

Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests.

Sincerely yours,

Patcharee P.
Executive Assistant Manager

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Reviewed 11 October 2016

This is the best value for money hotel at Siam area, and away from the worst traffic jam at Siam. The food is very high quality, healthy and delicious at the same time - better than some of the 5 star hotel's in the same area. Everything is so chic and clean and low profile. Highly recommend for business travelers.
The meeting rooms have bright natural daylight. One of the best meeting rooms in Bangkok.

Room tip: One of the best business hotel in Bangkok with great meeting rooms
Date of stay: April 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank cychk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 22 October 2016

Dear valued guest,

Thank you so much for taking the time to share your review. I am thrilled that everything from our location to your accommodations, the level of staff service, and the quality of food was able to surpass your expectations. We are glad that you enjoyed your stay with us and it is always inspiring to receive such a great review.

We look forward for an opportunity to welcoming you back again to the land of smile.

Sincerely yours,

Patcharee P.
Executive Assistant Manager

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Reviewed 11 October 2016

Only clear glass in window between bed and toilet/ bathroom. OK for sngle clients. Othderwise a great experience with very helpful staff. Would recommend it to those holidaying in Bangkok and like to shop at very convenient multistwried mal, attached to hotel.

Date of stay: July 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank marieirenek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 22 October 2016

Dear valued guest,

Thank you again for your choosing our hospitality to accommodate your stay currently. Further to the clear glass in room, you can control it yourself with the panel in rooms. We are very sorry if the communications was not provided to you correctly.

We look forward to welcoming you in the near future.

Sincerely yours,

Patcharee P.
Executive Assistant Manager

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