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“Excellent Again” 5 of 5 bubbles
Review of BelAire Bangkok

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BelAire Bangkok
Ranked #157 of 849 Hotels in Bangkok
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
“Excellent Again”
5 of 5 bubbles Reviewed 5 July 2014

Again ALL the staff friendly helpful and just can not do enough for you.
Upon arriving the staff meet you once they know your name they remember it and great you by name every time they meet or see you.
Close to Skyrail, all the shopping and eating that you love to do in Bangkok.
Staff in the club room are great.
Rooms are always clean and large in size.
Great place to stay in Bangkok!!!!!!!!!!!!

Room Tip: Book Club rooms
See more room tips
  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wayne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this review, 10 July 2014
Dear Wayne and Marie,

It was indeed a pleasure to welcome you back to Belaire Bangkok, we are delighted that you throughly enjoyed the hospitality of your hosts in particular Club Tribeca.

Guest recognition is particularly important thank you for noting this point, your hosts appreciate knowing that their efforts are recognised.

Unitl the next time we all wish you well and thank you for recommending us.

Kind regards,
Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,630 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (331)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Newcastle upon Tyne, United Kingdom
1 review
4 of 5 bubbles Reviewed 2 July 2014

Stayed for 6 nights, the service and facilities were excellent ,the staff were so pleasant and very helpful, should we revisit we would certainly stay at the BelAire. Easy access to Skyrail , shopping and eating. If you want to avoid the touts etc, turn right walk behind the hotel, it brings you to soi 7 which has no touts and is quieter, Skyrail station Nana is at the bottom.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this review, 10 July 2014
Dear George B,

Thank you for taking the time to review your recent stay at Belaire Bangkok, we are delighted to read your comments.

Great to note that your hosts ensured you had a memorable and comfortable stay and when matched with our fabulous location makes exploring the city a joy!

Thank you for staying with us, we look forward to welcoming you back on your next visit to Bangkok.

Kind regards,
Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 28 June 2014

We stayed in this hotel last year, going back again in couple of days to stay there again. Very nice hotel with brilliant service. Can't fault anything. Near to all shopping and eating places.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Stayed November 2013, travelled as a couple
Helpful?
Thank Seema S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this review, 10 July 2014
Dear Seema S,

Thank you for taking the time to reveiw your second stay at Belaire Bangkok, we are delighted to receive your comments.

It is great to note the hosts efforts are recognised, they genuinely try hard to ensure that guests enjoy a comfortable and memorable stay, while embracing this dynamic and vibrant city.

We look forward to welcoming you back on your third visit to Bangkok.

Kind regards,

Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gympie, Australia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

This was now our 3rd visit to this hotel and we were not disappointed. This time we took another 19 friends and family to share our experience and they were all happy.
It is a great hotel and located not far from the Skyrail stop "Nana" so moving about Bangkok was easy.

The rooms are a great size - always clean and the buffet breakfast was once again excellent. The staff are also very helpful, in particular Chat and Miss Annie at the tour desk.

Soi 5 - the street this hotel is on - has been cleaned up in over the last few years which is lovely to see.

We won't hesiate to book trip 4 back to this hotel - thank you again for making our stay welcoming.

The hotel while no longer new - is still great value for money - but just watch the lift - doesn't like to many people in it at once.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GayleenM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this review, 30 June 2014
Dear GayleenM,

Thank you for taking the time to review your 3rd visit to Belaire Bangkok, we are delighted to read your comments.

Such encouraging comments really motivate us, we appreciate the time and effort you have taken to note not only the hotel but also the surrounding locale.

Value for money is certainly a key driver especially when we enjoy guests like yourself who return time after time. We are most grateful for your loyalty and please do contact me on gm@belairebangkok.com when you are planning your next trip to Bangkok, I would be delighted to assist in anyway possible.

Kind regards,

Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

the service is excellent and the rule of no guests in the room is a good idea also free drinks for a couple of hours was super with the room that we booked. i have now stayed at the bel aire a dozen times and is now even better.

Room Tip: ask if there are any deals on a suite.
See more room tips
  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank lee p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this review, 30 June 2014
Dear lee p,

Thank you for taking the time to review your recent stay at Belaire Bangkok, we are delighted to read your comments.

We are genuinely interested in ensuring our guests stay with us is comfortable and memorable so we are really happy to note that over a dozen stays later, you note we are even better.

It would be a pleasure to meet you on your next stay please contact me so I can thank you in person for your loyalty to the hotel.

Kind regards,

Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 20 June 2014

The staff charged us for a copule of things that werent in the room to begin with!

They checked the room in front of us and said its okay

When we came to the lobby they said that a few things are missing

They are not willing to believe their customers and are rude.

  • Stayed June 2014
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Pratnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this review, 30 June 2014
Dear Pratnik,

Thank you for sharing your comments and it saddens me read that on this occasion Belaire Bangkok did not live up to your expectations.

We are disappointed on reading your comment as it is so out of sync with the regular feedback we receive. We certainly appreciate your bringing this unfortunate issue to our attention.

Often language misinterpretations lead to unfortunate misunderstandings, our policy is to amend service failures prior to departure that unfortunately did not happen on this occasion.

Thank you for staying with us.

Kind regards,

Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 20 June 2014

Stayed at this hotel 4 times 2 years in a row. I fiound the staff to be very helpful and pleasant at all times. The rooms are clean and tidy, but could do with refurbishing as the rooms are tired looking. The carpet in my room though clean did have a few stains. The location is great with lots of bars and resturants within walking distance. The skytrain is within an 8 minute walk (Nana Station) and from there you can get to all the destinations you require with ease. Once you leave the road the hotel is on and hit the main road, there is a street market that gets going around 4pm until after midnight. Lots of bargains can be had here as well as many other markets through Bangkok.
The hotel pool was always clean as was the surrounding area. The Gym was basic but who wants to be stuck in a gym when Bangkok has so many great places to explore.
I would definately stay in this hotel again, but some refurbishment of the rooms is needed.

Adrian Humphrey

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Adrian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this review, 30 June 2014
Dear Adrian H,

Thank you for taking the time to review your recent stay at Belaire Bangkok.

We sincerely appreciate your loyalty to the hotel and for your constructive comments.

Certainly our fabulous location makes it a joy for shopping enthusiasts matched with easy access to the Sky-train (Nana station) and an exciting array of vibrant entertainment outlets to choose from.

Thank you for choosing to stay with us again, please send me your personal email address to(gm@belairebangkok.com) to keep you updated on our future plans for the hotel.

Kind regards,

Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BelAire Bangkok

Property: BelAire Bangkok
Address: 16 Sukhumvit Soi 5, Sukhumvit Road, Bangkok 10110, Thailand (Formerly Bel-Aire Princess)
Region: Thailand > Bangkok > Sukhumvit , Wattana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#133 Luxury Hotel in Bangkok
#145 Business Hotel in Bangkok
#149 Family Hotel in Bangkok
#156 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — BelAire Bangkok 4*
Number of rooms: 160
Official Description (provided by the hotel):
Discover the boutique hotel favoured by savvy travellers and the city's elite who need to be at the centre of the action. A portal to all the treasures of the kingdom, BelAire Bangkok, is nestled in a quiet street just off bustling Sukhumvit Road, with its wealth of shopping, business and entertainment possibilities.Just a 30 minute drive to the Airport on the Expressway, in close proximity to embassies, the Central World and Queen Sirikit National Convention Centre, and mere steps to the BTS skytrain and MRT underground transportation systems, getting around has never been easier. ... more   less 
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Also Known As:
Bel-Aire Princess Hotel Bangkok
Bel Aire Princess Bangkok

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