We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel perfect location”
Review of BelAire Bangkok

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BelAire Bangkok
Ranked #158 of 880 Hotels in Bangkok
Certificate of Excellence
Reviewed 15 August 2014 via mobile

Stayed for 5 nights in executive floor with family. We got breakfast and lounge time in evenings. Hotel was first class, very good location for getting around Bangkok. Staff very attentive and rooms were kept spotless. In the evening we went to lounge for drinks before heading out, again very comfortable to sit and lovely staff. Would recommend this hotel.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank trishrowles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this reviewResponded 22 August 2014

Dear trishowles,

Thank you for taking the time to post your review, we are all delighted that you thoroughly enjoyed your recent stay.

Your hosts are genuinely interested in ensuring that guests time spent with us is enjoyable and memorable, so it is great to know that the entire family were delighted with their hospitality. I enjoyed our chat when we met at Club Tribeca.

Thank you for recommending us and for recognizing the hosts attentiveness.

We look forward to welcoming you back on your next visit and please contact me on gm@belairebangkok.com should you require my assistance.

Kind regards,
Neil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,711)
There are newer reviews for BelAire Bangkok
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

781 - 787 of 1,711 reviews

Reviewed 14 August 2014

The hotel has a nice, modern lobby and a restaurant. The pool area is pleasant as well. But the room on the other hand is quite dull. The furniture looks a bit used and the bathroom needs modernizing, however the biggest disappointment was the bed. Not only was it extremely hard, but it lacked proper bedclothes as well. All you get is a blanket between two bed sheets. I would expect such a solution in a backpackers’ hostel, not in a 4-star hotel.

Another disadvantage is the wi-fi with its turtle speed. Sometimes it took 5 minutes to open the mailbox.

Despite the rooms and the Internet, the hotel has some strong points as well. Its biggest advantage is its wonderful staff. All the people working there (reception, restaurant, housekeeping) are incredibly kind and helpful. They are undoubtedly service minded and if it wasn’t for the room, I’d gladly come back here just for the way you are treated here.

The breakfast provided is good as well. It offers a selection of both Eastern and Western food and a vegetarian option.

The hotel is situated in a pretty convenient area, near to Nana BTS, 24/7 supermarket, and a market, though the market nearby can be rather tiring after some time.

Overall, the hotel is OK but could be so much better if the rooms were modernized and the beds changed.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Kamisowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this reviewResponded 15 August 2014

Dear Kamisowa,

Thank you for your review via Tripadvisor following your recent stay with us at Belaire Bangkok.

We are most grateful for your constructive feedback concerning your accommodation and will certainly take your comments about the beds comfortableness into consideration when replacing. Our new duvets are being manufactured as I write with delivery expected next month.

Your comment on the wi-fi speed is a first, thanks for bringing to our attention.

Thank you for recognizing your hosts as they genuinely try hard to ensure they deliver a comfortable and memorable stay and it is extremely gratifying to read their efforts are observed.

Thank you again for taking the time to leave your feedback and it is our hope that we will have the pleasure of welcoming you back to Belaire Bangkok in the future.

Kind regards,

Neil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

It was my first time staying, but it was my mum's 2nd or 3rd.
After a little delay checking in, sometimes paying ahead through a travel agent can get messy, but once management had sorted it out we were off to our room. Lovely and absolutely massive hotel room.We of course used the safe, anyone who doesn't is a fool and I question whether they have every traveled before. Common sense people.
Staff were very friendly and we enjoyed our stay thoroughly. Great pool and breakfast was ample. Great location also, you are absolutely right in amongst all the activity, so if you really want Bangkok city, this is the hotel to visit. Everything close by and walking distance.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Tash J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this reviewResponded 15 August 2014

Dear Tash J,

Thank you for taking the time to review your first stay at Belaire Bangkok together with your Mum's either second or third, we are delighted to read your comments.

Great to know that you thoroughly enjoyed our facilities, amenities and your hosts were very hospitable. Certainly our fabulous location makes exploring the city a doddle and empowers guests to be independent of relying on taxis etc.

Please than your Mum for choosing to stay with us and we all look forward to welcoming you back on your next visit to Bangkok.

Kind regards,

Neil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014 via mobile

We stayed here for 1 night. We got woken up by the maid knocking the door 1 time then letting herself in. We told the maid we did not need the room cleaned. So no need for her to come back?. I went for a swim with my children my wife went shopping. The maid let herself in the room while we were out, (this was confirmed with the card key reading) and helped herself to some money. The management disregarded this, and said we should of used the safe (fair enough). But we did ask for nobody to go in the room.! They handled this situation very unprofessional and made us feel very uncomfortable. I would not recommend this place. Rooms are shabby in a seedy location.

Stayed: July 2014
5  Thank John222724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this reviewResponded 13 August 2014

Dear John H,

Thank you for taking the time to share your comments via TripAdvisor. Your circumstances while truly concerning and most unusual as possible theft incidents at Belaire Bangkok are virtually non-existent. That aside we extend our apologies for the inconvenience caused while trying to resolve the issue.

Our hosts are taught to be diligent when handling guests belongings, not to enter a guests accommodation without being invited (if occupied). On this occasion it appears a possible crack evolved in our system and thank you for bringing it to our attention.

In trying to recover the missing money (Stg 40 pounds) that apparently was left by the TV, we accompanied your wife to the police station to report the matter as the thought of a host possibly removing a guests belongings is taken very seriously hence the urgent action we took in working with you to resolve the issue.

The registration card upon check-in it states: Quote"Please keep your valuables locked in the in-room safe provided, free of charge. The management are not liable or accept responsibility for any loss of personal belongings" Unquote

Despite our genuine efforts to resolve the issue prior to your departure it is regrettable that you interpret our actions as being unsatisfactory. If our efforts constitute a one dot review then so be it-as we are devoted to our guests security and safety at all times.

We hope the above explanation is suffice and assists the TripAdvisor community at large.

Kind regards,
Neil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

I stayed at this hotel 5 years ago and thought it was good enough to go back, hotels staff friendly and more than helpful we booked for 4 nights but checked out an hour after checking in, this area is full of middle eastern visitors kids jamming lifts took 15 minutes to get from level 1-7 running around floors ringing door bells these guest think they are only ones staying here, spoke with duty manager who was only to happy to give refund for 3 nights as many western travellers have complained in past can't knock the staff or hotel just the rude guests

Stayed: August 2014, travelled with family
3  Thank MelbourneThaitime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this reviewResponded 8 August 2014

Dear MelbourneThaitime,

Many thanks for taking the time to post your thoughts on Belaire Bangkok via TripAdvisor.

It saddens us that on this occasion Belaire Bangkok did not live up to your expectations.

Your scheduled stay period coincided with the arrival of our Middle East guests, an annual event at the end of Ramadan. This pattern occurs on different months each year. Perhaps explains why on your last visit (five years ago) the atmosphere was different.

Nevertheless we understood your desire to relocate and acted in our spirit of placing the guest first by accommodating your request without question. We sincerely hope that this unfortunate hiccup did not tarnish the rest of your stay in Bangkok.

Thank you once again for your feedback and for your recognition of the hosts, the hotel and it is our sincere hope that we will have the pleasure of welcoming you back in the future.

Please write to me on gm@belairebangkok.com if I can be of further assistance.

Kind regards,
Neil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

After searching the internet for months for accommodation, we picked the Belaire and we were very happy upon our arrival. The staff throughout our whole staff were amazing and went beyond all expectations to help us, especially when our son got sick for 2 days.

The rooms are large with 2 double beds and a great view over the pool. The hotel is clean, fresh and modern. It is not a new building but well looked after. The pool was big enough and the hotel had free wifi.

It is located in a quiet street just off Sukhumvit. 7 eleven just 2 mins away and lots of great places to eat. An easy 5 mins walk to Nana BTS which is 3 stops from all the big shopping centres. Lots of night markets and close to lots of things. It must be noted the hotel is in an Arab area of Bangkok, but we had no hassles and this did not faze us at all.

Breakfast was great and the cocktails by the pool really helped us relax after a busy, hot day sightseeing.

We would definitely come back here again and highly recommend to everyone. Not expensive at all for what you get.

Again a big thanks to all the staff who helped us when our son Cody got sick. Hopefully management will pass this on. We also loved the World Cup soccer board showing games etc and all the conversations Ni had with Cody about the games.

Stayed: July 2014, travelled with family
1  Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this reviewResponded 8 August 2014

Dear Carolyn,

Thank you very much for taking the time to write such a comprehensive review on your recent stay at Belaire Bangkok, much appreciated.

Today, at our morning brief we shared your comments, all your hosts were delighted that you recognized their efforts especially knowing that Cody enjoyed his conversations with Khun Ni.

It is great to know that after your intensive search for accommodation in Bangkok that our service, facilities and amenities fulfilled your needs. The hosts try very hard to ensure guests have a comfortable and memorable stay so we are delighted that you felt so comfortable while staying with us..

Chef enjoyed hearing that his breakfast choice was great and that cocktails by the pool nourished you appropriately after exploring this vibrant city.

We sincerely appreciate receiving your review and thank you for recommending us. Do contact me on gm@belairebangkok.com when you are planning your next visit to Bangkok.

Kind regards,
Neil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

We used this hotel as a stopover on our way home from Europe and were over the moon when they had our room ready for us at 8am. We immediately flopped onto the magnificent bed and slept for a few hours. The room was very spacious and comfortable with all the mod cons, with nice little touches like a complimentary water in the fridge. The staff were very helpful, almost pandering over us, and they looked to be enjoying their jobs. Nice pool and a wonderful breakfast. Free and reliable wifi.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank jtcons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil T, General Manager at BelAire Bangkok, responded to this reviewResponded 7 August 2014

Dear jtcons,

Than you very much for taking the time to review your recent stay at Belaire Bangkok, we are delighted to read your comments.

It is great to know that our amenities and facilities met all your needs and your hosts accommodated you with an early check-in thus ensuring you could rejuvenate straight away. Small touches make all the difference.

We hope you had a pleasant homeward journey and thank you for staying with us.

Kind regards,

Neil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bangkok hotels
Sukhumvit
Amari Boulevard Bangkok
Amari Boulevard Bangkok
#249 of 880 in Bangkok
1,226 reviews
Sukhumvit
Hotel Icon Bangkok
Hotel Icon Bangkok
#109 of 880 in Bangkok
824 reviews
Sukhumvit
Sukhumvit 12 Bangkok Hotel & Suites
Show Prices
Show Prices
Show Prices
Sukhumvit
Salil Hotel Sukhumvit Soi 11
Sukhumvit
Grand Swiss Sukhumvit 11 by Compass Hospitality
Sukhumvit
Citrus Sukhumvit 11 by Compass Hospitality
Show Prices
Show Prices
Show Prices

Been to BelAire Bangkok? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BelAire Bangkok

Address: 16 Sukhumvit Soi 5, Sukhumvit Road, Bangkok 10110, Thailand (Formerly Bel-Aire Princess)
Region: Thailand > Bangkok > Sukhumvit , Wattana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#134 Luxury Hotel in Bangkok
#145 Business Hotel in Bangkok
#149 Family Hotel in Bangkok
#155 Romantic Hotel in Bangkok
Price Range: £38 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BelAire Bangkok 4*
Number of rooms: 160
Official Description (provided by the hotel):
Discover the boutique hotel favoured by savvy travellers and the city's elite who need to be at the centre of the action. A portal to all the treasures of the kingdom, BelAire Bangkok, is nestled in a quiet street just off bustling Sukhumvit Road, with its wealth of shopping, business and entertainment possibilities.Just a 30 minute drive to the Airport on the Expressway, in close proximity to embassies, the Central World and Queen Sirikit National Convention Centre, and mere steps to the BTS skytrain and MRT underground transportation systems, getting around has never been easier. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelbag, Fastbooking, Ctrip TA, Agoda, Booking.com, Expedia, Hotels.com, LoveHolidays, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your BelAire Bangkok reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bel-Aire Princess Hotel Bangkok
Bel Aire Princess Bangkok

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing