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“A Mandarin Great.”

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Mandarin Oriental, Bangkok
Ranked #2 of 894 Hotels in Bangkok
Certificate of Excellence
Reviewed 25 March 2013

This was our first visit to Bangkok for the wife and myself although not our first time in Thailand.

We have stayed in a number of Mandarin Oriental Hotels and this is the best. Located on the river near a public jetty for the river ferries all of the expected Mandarin standards of service and facilities were very much in evidence. We had a deluxe room with a river view incorporating a butler service. All the staff we encountered were pleasant, professional and helpful.

There is an extensive riverside terrace with a variety of dining options which is a great place for breakfast and dinner. The Hotel has it's own shuttle boats which take you across the river to the rest of the Hotel and also to a local shopping centre jetty, public ferry jetty and Skytrain station.

Throughout our stay we could not fault the quality of the accommodation, service and facilities. The King of Bahrain was there at the same time so if it is good enough for him what can you say.

We dined one night in the Hotel Sala Rim Naam which has a traditional Thai menu and entertainment and was just fantastic. Plenty of photo opportunities with the Thai performers after the show.

Through our local tour representative we booked a river cruise which included a snack buffet on a converted Rice Barge and this was a lovely relaxing afternoon on our first day in town. We also went to a Siam Niramit night comprising a buffet and show and tour of a replica Thai village. This is something we would normally avoid but the show on a huge theatre stage with special effects was brilliant.

A visit to the Grand Palace is a must but as everyone suggests go early in the morning to avoid the crowds. In our view the best parts of the city are located around the big Hotels, Shopping Malls and Temples. Many other areas are pretty decrepit, pavements are narrow, uneven and crowded and the traffic fumes and congestion are horrendous. If you travel anywhere by road you spend long periods stuck in traffic. Whenever you can use the Skytrain or the river ferries but be aware that you need to be agile to get on and off the latter.

We had a great stay in Bangkok and the Mandarin Oriental was a superb base.

Room Tip: If you can book a river view room.
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  • Stayed: March 2013, travelled as a couple
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1  Thank ALFRED99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 2 April 2013

Dear ALFRED99,

I am delighted to read how much you appreciated your time at “La Grande Dame” and thank you for considering us the best hotel within the Mandarin Oriental Hotel Group.

Please do let us know when your plans bring you back to Bangkok. I would be delighted to assist with the details of your stay to ensure another magnificent experience at “La Grande Dame”.

Warmest personal regards
Michael Nurbatlian
Communications Manager

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1,978 - 1,984 of 4,501 reviews

Reviewed 25 March 2013

This is the best of the best in terms of service and style.
Our 3rd trip and the food, staff and location on the river is just superb.
The rooms are older but well maintained as a top comfortable 5 star hotel

Room Tip: In the original tower
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  • Stayed: February 2013, travelled with friends
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1  Thank 993rs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 2 April 2013

Dear 993rs

I am delighted to read your review and your appreciation of the “Grand Dame’s” tradition and heritage. Thank you for your recommendation and we look forward to welcoming you back in the near future.

Kind regards
Michael Nurbatlian
Communications Manager

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Reviewed 23 March 2013

I staied 4-5 times on this hotel and i have to say that is one of the best hotels I ever stayed. Elegant, with long tradition and style.

As summary before other comments: the Queen of Thailand choose this hotel to make a reception on her birthday (I stay in Mandarin in that period). Seccond - is maybe the single hotel from Bangkok where you can't bring inside an escort lady and this in a city famouse as sex destination.

The breakfast you take on Chao Praia river in a nice terace and you can enjoy a wide sellection of local and international specialities.

During day you can relax on the ooen pool and for night I reccomand you the cosy jazz bar from hotel where you can lissen live music and enjoy greate wine sellection.

Hotel is not very close to city attractions but you easily can resch with a taxi or tuc-tuc which are very cheep. Hotel offer you also shuttel boath to train station which is one of most convenient transport solution in a crouded city like Bangkok.

If you are in Bkk , even if you don't choose thid hotel for accomodatiom, I recomand you to visit this hotel - the ood building, where you can enjoy the colonial style, with 18 centuy flavour.

Single "bad thing" regarding this hotel is that isn't cheep but for sure deserve every single cent you pay.

I would for sure choose this hotel for future.

  • Stayed: October 2012
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1  Thank emanuelro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 26 March 2013

Dear emanuelro,

Thank you very much for sharing your experiences regarding your stay at Mandarin Oriental, Bangkok. We are delighted that you enjoyed Bamboo Bar’s live performance with jazz diva Cynthia Utterbach. We look forward to your next visit

Warmest personal regards
Michael Nurbatlian
Communications Manager

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Reviewed 22 March 2013

Of course this is the best hotel in Bangkok and with good reason. Its not only beautiful and elegant but the service is friendly and really goes above and beyond. We stayed on the 15th floor and had our own butler. He came and brought us lemongrass iced tea the first day and introduced himself. He always raced us to the door to open it for us and press the elevator button. They have a special newspaper box that delivers your newpaper to you inside your room every morning. They left us jazz CDs and fruit daily. The elevator attendant in the lobby remembered our floor number and pressed the button for us everytime. Its the little things. We ate at the restaurant on the terrace across the river twice. Best Thai restaurant in Bangkok and best view. The terrace restaurant next to the pool has a great buffet breakfast. I heard the French restaurant is the best in Bangkok. If you have to *suffer* by spending time at this lovely hotel, spend most of it between the pool and restaurants. Also, dont forget that the Oriental pier ferry stop is literally right next door (convenient!) and all local and express ferries stop there.

Room Tip: 15th Floor is the best! but all rooms have a great view of the river due to the way the windows are...
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  • Stayed: March 2013, travelled as a couple
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2  Thank welovemaps2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 26 March 2013

Dear welobemaps2,

Thank you for sharing your experiences on TripAdvisor. We are delighted to hear that you enjoyed the exceptional service from our butlers and elevator attendants. Please do let us know when your plans bring you back to Bangkok. I would be delighted to assist with the details of your stay to ensure another wonderful experience at “La Grande Dame”.

Best Regards
Michael Nurbatlian
Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2013

The Oriental is still the best hotel in the world. Nowhere else you can have that feeling of old world without being stiff. The service is absolutely perfect. I don't know how they do it but it is incredible. The smell of fresh flowers is everywhere and the comfort absolute. It is an island of peace in an otherwise overpowering city. I always find a way to end my Asia trips in Bangkok just to relax a couple of days there.

  • Stayed: March 2013, travelled as a couple
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1  Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 26 March 2013

Dear Jonathan S,

Thank you for your kind compliments, we strive to provide exceptional service and feedback like yours helps us to do it with passion. We look forward to welcoming you back in the very near future.

Warmest regards
Michael Nurbatlian
Communications Manager

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Reviewed 19 March 2013

Wow- it’s comforting to know that you can still count on your stay at Bangkok’s Mandarin Oriental to provide unsurpassed excellence in style, comfort and service. The Oriental (as the locals refer to her) has garnered more awards than Jennifer Lawrence,
ranging from “Best Hotel in the World” to “Urban Spa of the Year”.

Be sure and ask for a suite overlooking the harbor, where all the action takes place.And don't miss High Tea in the colonial Authors' Wing, which has suites named after Somerset Maugham, Noel Coward and James Michener.

The uber comfy feather beads provide a wonderful nights sleep. Also loved that every day the floor butler brought a different tropical fruit bowl. One day, after returning exhausted from a long day of shopping, he tapped on my door to deliver a complimentary sushi pick-me-up. Classy touch is providing guests with a few sheets of personalized gold -embossed stationery.

While lounging by the swimming pool, my “cabana boy” would quietly sneak over to drop off a chilled washcloth and a tall glass of ice water, and, if I was awake, offer to bring me a poolside snack.

I never tired of the alfresco, bountiful buffet breakfast served at the Riverside Terrace where I’d sip my cappuccino as I watched the brightly colored, wooden boats chugging up and down the river, as I tried to decide if I wanted a cooked-to-order omelets or Pad Thai or some other local specialties (and, of course, I would always end up with both).

“Your leisure is our pleasure” is the tagline for their Oriental Spa. The ultimate me-time begins with the fun ferry “cross-river” to the intricately carved teak house with 15 treatment rooms, as well as the Ayurvedic penthouse, a holistic slice of heaven located above the spa, which offers a wide selection of natural healing treatments.

Room Tip: If you want colonial atmosphere you might want to stay in the Authors' Wing. I preferred the mo...
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  • Stayed: February 2013, travelled solo
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Thank Food-E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 26 March 2013

Dear Food-E

Thank you for considering Mandarin Oriental, Bangkok a “place with unsurpassed excellence in style, comfort and service”! We are delighted to hear that our butlers and “cabbana-boys” provided exceptional service and that you enjoyed the Riverside Terrace and the Afternoon Tea at the Authors Lounge. When your plans bring you back to Bangkok, please let us know, we’ll make sure to enrich your “ultimate me-time” again.

Kind Regards
Michael Nurbatlian
Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2013

Decided to stay at Oriental for a birthday celebration and they didn’t disappointed us with their flawless service and hospitality. As soon as you stepped into their hotel lobby you felt like you’re in an oasis.

We checked in around noon and they were able to arrange a room for us ( as normal check in time is 2pm) , we dropped off our bags and the butler came to greet us , brought us welcome drinks , cold towels and gave us a tour about the room. We then had a wonderful lunch at Lord Jim and by the time we head back to our room , the butler gave us a surprise with a birthday cake in our room ! Then in the evening when we came back from dinner guess what ! another surprise ! A beautiful orchid flower hamper !

If you’re planning to celebrate any special occasion there is no doubt to choose this hotel . Their service will never let you down !

  • Stayed: February 2013, travelled as a couple
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1  Thank Candice213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 26 March 2013

Dear Candice213,

Thank you for celebrating your birthday at Mandarin Oriental, Bangkok. We are pleased that you appreciated the birthday cake and orchids and thank you very much for sharing the lovely photos. We look forward to welcoming you back next year, and we will make sure more surprises await!

Warmest personal regards
Michael Nurbatlian
Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Bangkok

Address: 48 Oriental Avenue, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom , Bang Rak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Bangkok
#1 Family Hotel in Bangkok
#1 Business Hotel in Bangkok
#2 Spa Hotel in Bangkok
#2 Luxury Hotel in Bangkok
Price Range: £296 - £684 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Bangkok 5*
Number of rooms: 393
Official Description (provided by the hotel):
Built in 1876 and ideally located on the banks of the Chao Phraya River, Mandarin Oriental, Bangkok, has been an inspiration to a host of world-renowned writers from Joseph Conrad, Somerset Maughamto Wilbur Smith and John Le Carre. Mandarin Oriental, Bangkok boasts an international reputation for splendid service, style and grace and facilities including eight restaurants. The hotel's private teakwood shuttle boats provide daily access to the world famous Thai Cooking School, the hotel's Thai restaurant, the award-winning Oriental Spa and Health Centre located across the River; as well as the nearest skytrain station (SaphanTaksin) and River City Shopping Centre. ... more   less 
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Also Known As:
Mandarin Oriental, Bangkok Hotel Bangkok
Oriental Bangkok
Oriental Hotel Bangkok
Bangkok Mandarin Oriental

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