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“Calm in chaos ”

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Mandarin Oriental, Bangkok
Ranked #2 of 858 Hotels in Bangkok
Certificate of Excellence
Istanbul, Turkey
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Calm in chaos ”
Reviewed 19 December 2013 via mobile

The Oriental has always been one of the best hotels. Perfect service and great location. However, this time I have noticed that the housekeeping has not been as good as in the past years... But otherwise the service, atmosphere and food has remained the same. The spa which I found out this time was the first in Bangkok, is still one of the best I have ever seen.

Stayed December 2013, travelled solo
Helpful?
1 Thank IstanbulSenator1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this review, 27 December 2013
Dear IstanbulSenator1

Thank you for your great review regarding your recent stay at Mandarin Oriental, Bangkok. I am pleased to read that you had a fabulous time during your return stay with us; thank you for sharing your feedback regarding housekeeping as well. Please do let us know when your plans bring you back to Bangkok. I would be delighted to assist with the details of your stay to ensure another magnificent experience at “La Grande Dame”.

Warmest personal regards,
Michael Nurbatlian
Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,116 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (610)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 December 2013

Everything here is excellence at its best
We had our wedding here and it was like a dream. Our reception was in the old building where many history was made there. A three piece quartet for the reception was very entertaining and elegant. The room, the building, the service, amenities you name it. I would go back and stay here in a heart beat. The food, both for the wedding and in general is superb. Everything there gives you a sense of luxury, an atmosphere of the retro eastern charm. I just could not say enough about this place. Highly recommend

Room Tip: We stayed in the small building. It has the best rooms with the window to the river
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ann2610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this review, 27 December 2013
Dear Ann2610

Thank you for celebrating your wedding at Mandarin Oriental, Bangkok. I am delighted to read about the magical experience, legendary service and culinary delights. Thank you for your heartfelt recommendations, and we look forward to welcoming you back for your first anniversary.

With best wishes,
Michael Nurbatlian
Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, FL
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 December 2013

It's all been said - just a fantastic hotel.

I had the unlucky pleasure of needing to use the on-site clinic. The nurse gave me some anti-nausea medication and electrolyte mix which helped me recover in short order. I likely got food poisoning in Cambodia - my previous location. I've never even thought about medical care when choosing a hotel. But, I am grateful the Mandarin Oriental has a clinic. A doctor is even available to consult briefly each day. I give a special thank you to Siriluk Onsri, the nurse on duty and local hospital supervisor who helped me.

Oh, we'd chosen an Author's Suite in the River Wing and glad we did. Since I spent so much time in the room the views of the river were incredible. The extra powder room came in handy too :(

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MandL89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marin county
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 December 2013

We spent five nights at the Mandarin Oriental this past November. Everyone who reads these Trip Advisor reviews knows that this is a superlative hotel in every way. Nothing more I can add to this long list of superlatives except one idea . . . splurge a little and try one of their "State Rooms." Amazing end units on the river with views of the river on two sides, usable balcony and the most beautiful room furnishings and design you can imagine!

Room Tip: See my review above - go for a "State Room" - preferably facing north. But either directio...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelcritic94920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this review, 27 December 2013
Dear travelcritic94920

I am delighted to read how much you enjoyed your visit at Mandarin Oriental, Bangkok; and thank you for taking the time to post a TripAdvisor review in particular regarding the exceptional State Rooms. We look forward to welcoming you back in the very near future.

Warm regards
Michael Nurbatlian
Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Templeton, California
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 December 2013

The Mandarin Oriental Bangkok is a living legend. The rooms are thoughtfully done, as is everything about the place. The lobby is the best place to people watch, and the river side is the place to get lost in your thoughts. Every attention is given to detail!! The staff is wonderful, and all the restaurants are great. You will not want to leave the hotel to eat. Each restaurant is distinct and can stand with the best in the world. This was our 15th stay, and we always look forward to returning.

Room Tip: River view is the best!! Higher floors have less river noise, but there really isn't much of tha...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank templetongirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this review, 27 December 2013
Dear judie p

Thank you for posting an excellent review about your 15th stay at Mandarin Oriental, Bangkok. I am delighted that you consider us a living legend. I am pleased to read that our team has consistently exceeded your expectations over the years. Thank you for recommending our iconic hotel and we all look forward to welcoming you back for your 16th stay with us next year!

Best wishes
Michael Nurbatlian
Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 12 December 2013

What else can you say? The place is a legend, and it's justified. Lovely room, beautiful decor, great breakfast on the bustling terrace by the even more bustling river. But towering above it all, the truly memorable service. It's a big hotel, but I never even once waited for reception, the floor butler helped with every request, and you generally felt like a fully valued customer. This is what so many other places need to learn, and a skill that the Mandarin Oriental has developed over decades to be a thing of wonder to behold. Excellent.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nuthatch_birder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this review, 27 December 2013
Dear nuthatch_birder

Thank you for this positive review of Mandarin Oriental, Bangkok and for your continued patronage! It’s wonderful to hear that you particularly enjoyed the memorable breakfast experience and butter service. We look forward to welcoming you back to ‘La Grande Dame’ in the future!

Warmest personal regards
Michael Nurbatlian
Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
92 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 December 2013

i came here for a cheeky tiger beer even though i wasn't a guest...because...well...why not. see how the other half live, eh? i got treated like royalty even though i clearly don't look rich enough to stay there and i was only having a beer but the river views are fantastic. gotta be done!

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank r_jacz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Communications Manager at Mandarin Oriental, Bangkok, responded to this review, 27 December 2013
Dear r_jacz,

Thank you for this great review of Mandarin Oriental, Bangkok. I am delighted to hear that you enjoyed the legendary service and iconic atmosphere. Please come back and visit us again in the near future!

Warm regards
Michael Nurbatlian
Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Bangkok

Property: Mandarin Oriental, Bangkok
Address: 48 Oriental Avenue, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom , Bang Rak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Bangkok
#1 Romantic Hotel in Bangkok
#1 Family Hotel in Bangkok
#2 Luxury Hotel in Bangkok
#2 Spa Hotel in Bangkok
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Mandarin Oriental, Bangkok 5*
Number of rooms: 393
Official Description (provided by the hotel):
Built in 1876 and ideally located on the banks of the Chao Phraya River, Mandarin Oriental, Bangkok, has been an inspiration to a host of world-renowned writers from Joseph Conrad, Somerset Maughamto Wilbur Smith and John Le Carre. Mandarin Oriental, Bangkok boasts an international reputation for splendid service, style and grace and facilities including eight restaurants. The hotel's private teakwood shuttle boats provide daily access to the world famous Thai Cooking School, the hotel's Thai restaurant, the award-winning Oriental Spa and Health Centre located across the River; as well as the nearest skytrain station (SaphanTaksin) and River City Shopping Centre. ... more   less 
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Also Known As:
Mandarin Oriental, Bangkok Hotel Bangkok
Oriental Bangkok
Oriental Hotel Bangkok
Bangkok Mandarin Oriental

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