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Mandarin Oriental, Bangkok
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Reviews (4,582)
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1,587 - 1,592 of 4,582 reviews
Reviewed 11 June 2014

I visited the Mandarin Oriental in November 2013, the hotel location was not the most convenient however the hotel its self was great! The rooms were large and luxurious. The breakfast was fantastic. The hotel service was also really impressive, exactly what you would expect from a Mandarin Oriental.

  • Stayed: November 2013, travelled on business
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1  Thank BP1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014 via mobile

We spent few days in this hotel and everything was fantastic.
The hotel is nice and very convenience. Room is beautiful and spacious. Staffs are friendly and very helpful when we need. Room service is fast and delicious.
Only one thing was internet, should be better and faster.
We will be back for next month

Stayed: June 2014
Thank korneckisyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

My friends and I came to bangkok on route to Phuket. Choosing the Mandarin Hotel was the best thing we did. We had the best service one can ask. The rooms were spacious and the staff really made us feel welcome. The concierge was really helpful as well telling us where to go and where not to.
I would definitely say that this is one of the best hotels I have ever stayed with. I will recommend all my friends here.
Keep up the good work.

C.S

  • Stayed: May 2014
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1  Thank C_lingling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

You get the high level of finishes, service and location that you expect from the MO in Bangkok. The river view is wonderful and the spa on the opposite side of the river (4min enchanting boat ride from the main hotel complex across the Mekong) is one of the best I have been to.

The rooms are very tastefully decorated and finished to a high standard, yet small. The bathrooms are simply fantastic.

The food is good at both the Thai restaurant and the breakfast restaurant.

Maybe this has to do with the current economic situation in Thailand or just normal, but the constant upselling of services drove me insane. The hotel staff asked several times about providing their car back to the airport instead of a normal taxi. When we finally convinced them that a normal taxi would do, they still tried to upsell to a much higher flat fee taxi ride of THB 500. A normal taxi from the MO to the airport costs THB 350-400. We had to fight for a normal metered taxi.

We were upsold at the concierge when asking about local shopping, always directed to the hotel arcade rather than local/authentic shops.

We were upsold again when asking for quaint/good atmosphere Thai restaurants outside of the hotel, always re-directed to the MO's Thai restaurant.

Room Tip: Rooms are small, but ensure you get a river view room.
  • Stayed: June 2014, travelled as a couple
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9  Thank PCS79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

We chose to spend the last night of our Thailand trip at the MO as a special treat to ourselves and boy we could not have topped it.

On arrival from the Shangri La (around the corner ha, ha) we were greeted with flowers and checked in promptly. Soon after being shown to our room and completing the check in process, there was a ring at the door and our butler came in with a trolley with a bottle of wine and a stunning cake to wish us a happy anniversary. It was really special.

We had stunning river views. The room was lovely, it was interesting to read the history of the hotel, and we appreciated how the hotel has been maintained to a very high standard by sympathetically preserving its character and charm. The Mandarin Oriental is beautiful. Staff were ALL genuinely professional and courteous.

The sky train is accessible in minutes, by taking the hotel's boat along the river.

We dined across the river at the hotel's Thai restaurant. We had absolutely terrible service from the miserable lady standing at the pier who did not even greet us and then our waiter Jimmy. To be fair no other staff attended to us either and it was a real let down on our last night of our holiday. For example, he kept trying to rush us to order as we sat down, so we ordered starters to maintain some form of control over the pace of delivery - then he came to take our order for mains before even clearing up the table. He did the same by offering desserts before clearing our main!? I don't know why other staff were not assisting because the restaurant was not particularly busy. He kept coming up to tell us, MMMmmm its nice isn't it? Instead of asking and I was particiularly shocked when he started stirring my curry while I was eating saying that's what his mum told him to do. I am not a snob and even dine road side, but I have never had anyone meddle with my meal. It felt like he might as well come to sit with us when he started telling us how much he pays for beer in his local shop and how he goes to sleep after two bottles, of Chang - his preferred beer, as we now know. He was pleasant enough - just needs some training. The staff were clearing up really loudly as if to hint to get out, we weren't particularly late and there was another table of diners. Maybe the staff here feel disjointed to the rest of the hotel because of its location. It is a shame, they ruined our meal.

We did go and have drinks in the Jazz Bar, we were immediately greeted by a warm and friendly waitress and we knew we were back in MO land and in safe hands. Service was excellent.

Back at our room we had the most beautiful flowers arranged in the shape of a heart wishing us a happy anniversary with a handwritten note.

Back to the hotel. It was stunning. It was a real honour and privilege to stay here.

Don't think about it, just book it.

It was sad to order a taxi to "airport please", wish we stayed at the Mandarin Oriental longer. Next time. Perfect to relax for a few days before heading home.

We will definitely return.

Thank you Mandarin Oriental Bangkok, from the bottom of our hearts for making our anniversary so special.

Room Tip: High floor, river views.
  • Stayed: May 2014, travelled as a couple
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4  Thank LONDONMANIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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