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“great service, good value for money, amazing food”

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COMO Metropolitan Bangkok
Ranked #18 of 852 Hotels in Bangkok
Certificate of Excellence
London, United Kingdom
Level Contributor
119 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“great service, good value for money, amazing food”
Reviewed 21 December 2013

We stayed here for one night at the end of our trip and thought it was a great hotel, particularly for the cost. We had an upgraded Metropolitan room, which was stylistically very nice. The staff were incredibly helpful. The pool was very nice, we went for a morning swim and were the only guests there. The food at this hotel is fantastic. Nahm is well known and spectacular (we had been several times before and are consistently impressed), but we found that the breakfast in Glow was also exceptional. We ordered from the a la carte menu, but the buffet also looked very good. The only down side is that it is a bit of a walk to transport, but that did not affect our short trip.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tkl112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jann H, Manager at COMO Metropolitan Bangkok, responded to this review, 21 December 2013
Dear tkl112, greetings from all of us in Bangkok and a heartfelt thank you for your great feedback. We have enjoyed having you with us and we are very happy to read you had a great stay and good memories overall from your trip to Bangkok.
I hope we were able to communicate properly, as you have mentioned our location. Silom Road night live and shopping areas are a short walk away (10min) and as you probably saw and even used, the skytrain BTS, is just before arriving to Silom (Sala Daeng Station) which gets you in touch with every major are of interest in the city, sightseeing, shopping, night life with the premium that hardly any location is as quiet, peaceful and organized as Metropolitan's. Lumpini subway station is as well a 5/10 minute walk in our same road. Another great thing about Sathorn and Metropolitan's location is that is probably the most central to all of the different areas, so they are all within a short and easy reach, while you would be in everyone of the extremes at any of the other popular hotel locations. Most of our guests enjoy our location because of the quick connection to all important sights and at the same time away from it all and have a quiet and relaxing surrounding.
Hopefully we will have the chance to welcome you back very soon and assist with a few good suggestions to keep discovering this wonderful city. Let us know if we can be any assistance, meanwhile receive our warmest regards and best wishes for 2014. Jann Hess
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1,910 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
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Bali, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 December 2013

I spent 3 nights at the metropolitan....and I have to say it was probably the best experience I have ever had in a hotel anywhere in the world.....I don't say this because of the simple stylish rooms or the service or even the food offered at Nahm downstairs....but because of the simple human touch of real empathy and Compassion shown towards myself and my wife that went above an beyond.
I had a surgery whilst in Bangkok that ended up being more complicated and painful than I was originally told. Resulting in great difficulty walking. Once back at the hotel we received nothing but assistance and care....we were upgraded with no issue and shown extra attention...
It seemed to me that all the best traits of the Thai culture and also the hotels culture were on display in authenticity and in honesty....I cannot say enough about how I felt..and I will most definitely be recommending the metropolitan to all friends and family going to Bangkok
And will be most definitely be returning there myself.
Once again a heartfelt thank you to all staff at the metropolitan hotel
for your service, care and attention shown towards myself and my wife
You went above and beyond.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jakemack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jann H, Manager at COMO Metropolitan Bangkok, responded to this review, 21 December 2013
Dear Jakemack, Greetings from the Metropolitan by COMO, Bangkok. In behalf of all us a big thank you for your visit and your very generous comments.
We've shared with our team and they will be delighted to know you had enjoy your time with us in Bangkok. Our goal is to offer always a personalized and attentive service like in a holiday resort. We have enjoyed reading you estimated our assistance and attention during your stay. We would love to welcome you back, as you know Bangkok is a very interesting and ever changing city, plenty of things to do and discover and the Metropolitan a great base to explore it all and them to run away from it in a very peaceful atmosphere.
Any assistance you may need on advance, let us know. We wish you and your family Merry Christmas and a happy New Year! Warm regards, Jann Hess.
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Melbourne, Australia
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 December 2013

We don't normally stay in 5 star, but as a treat this was special as this was the last night of near 6 week holiday. Our booking included an upgrade to the spacious and well appointed Metropolitan rooms and as we were travelling with our two adult children, the hotel provided adjoining rooms, with access door: huge double for us and twins as requested for them.
After being shown to our rooms we asked the exceptionally helpful staff member* where we could buy a cake as it was our daughter's birthday the following day. Without hesitation he asked if the hotel could provide a cake with their compliments. They delivered as promised a delightfully presented cake with candles in her room at the time of our choosing, so that it was waiting for us when we returned from the pool.
* When we mentioned that we had a very late flight we were asked what time we would like to check out, and the staff member was happy to grant us a 4 hour extension to the normal late check out time. All the staff were most courteous and helpful. We found that the Nahm restaurant was booked out, so Pomchai, one of the other staff members suggested a number of restaurants in the near vicinity and allowed us to use their computer to read about each before making the booking for us. We were made to feel that nothing was too much trouble.
The facilities within the hotel were of a high standard and the breakfast was exceptional.

Room Tip: The hotel is well set back from the main road, so noise is not a problem.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Possum_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jann H, Manager at COMO Metropolitan Bangkok, responded to this review, 20 December 2013
Dear Possum_Traveller, I would like to send you our warmest regards and a big thank you, we are very grateful for your visit and very kind comments, our team will be very happy to read your compliments and feedback.
We are a also perfect spot to stay with a family, a bit set back from the main road and but still very close to all Bangkok attractions. There are a few kids attraction not far away from our location. All Bangkok attractions are easily and comfortable reachable by Taxi, Skytrain or Metro just a few minutes away from the Metropolitan. We are happy to read that we were about to exceed your expectations. Traditionally, we rely on a personalized service and flexibility and we are happy you have estimated it. I will share your comments with our team and they will be greatful.
Please tell us if you may be planning a new visit, let us know, happy to be of assistance. Warm regards, Jann Hess.
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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 December 2013 via mobile

Stayed here for 3 nights in Dec 2013. Really great service - got an upgrade as it was our honeymoon and they even provided some chocolates and bubbly to welcome us. Pool is lovely, food is great and especially at Nahm. Can easily get a taxi, tuk tuk to anywhere in Bangkok if you want to see the sights rather than walk around the neighbourhoods. Really comfortable stay.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Ssclep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jann H, Manager at COMO Metropolitan Bangkok, responded to this review, 17 December 2013
Dear Ssclep, We are very happy to read you had a nice experience at the Metropolitan and during your stay! We are grateful to read you estimated our service and extras.
Our team will be very happy to read your comments and compliments, really glad they were of assistance.
As you have mentioned Metropolitan it is a great value hotel with a lot of attention to many important matters, warm attentive service, facilities, good food, wellness and providing a very good base to enjoy and explore Bangkok.
Please let us know if we can be of any assistance for your next visit to Bangkok. We will be very happy to have you back and spoil you again with our great service. Warm regards and all the best for 2014. Jann Hess
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Perth
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 December 2013 via mobile

Metropolitan has the minimalist style and if u like that then this is a decent place, if its not your style then look elsewhere in bkk where there are many amazing top end hotels.
The room was spacious and well laid out, comfortable bed, great toiletries as many reviewers have mentioned. Large bathroom with simple shower head.
Breakfast buffet was expensive for what was offered and the room was a little like a cafeteria. Quality of food was high, so they got that right.
Used the gym and it was spacious and well equipped for a property this size.
Square pool was functional but lacked atmosphere.
Staff all helpful and friendly, no complaints there.
All in all a good hotel, but not really anything amazing in a city with so many choices.

Stayed November 2013, travelled solo
Helpful?
Thank mraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jann H, Manager at COMO Metropolitan Bangkok, responded to this review, 17 December 2013
Dear mraw, warm regards from all of us at Metropolitan Bangkok! We thank you for your feedback and are very grateful for your comments. Our Met rooms belong to the largest deluxe rooms you can find in Bangkok hotels. We are glad to hear you appreciated our unique contemperary and minimalistic design by famous designer Kathryn Kng from Singapore. We are also happy to hear you have enjoyed our well laid out rooms and our own COMO Shambala amenities. Our Glow restaurant and breakfast was recently awarded to Bangkok's three best hotel breakfast. We are very proud of our concept with buffet and a la carte options and we get throughout very positive comments for the quality and range of healthy and traditional breakfast dishes. We are very sorry we could not convince you with our various breakfast options and also the atmosphere of our quiet pool area. I will share and review this with my team to do it better for the future.
Hopefully we will have the chance to welcome you back very soon again. Let us know if we can be any assistance, meanwhile receive our warmest regards and best wishes for a happy new 2014.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 12 December 2013

Stayed here for a couple of nights on 10th/11th November whilst in Bangkok doing the tourist thing. The hotel is wonderful. Huge rooms. Amazing bathroom. Helpful staff. Really nice pool area. Just lovely. The only snag is that it is in the financial district and not ideally situation for all the tourist attractions you would want to visit - although it is a short walk to Patpong Market. So I recommend the hotel thoroughly but would say if you are a tourist wanting to explore there are perhaps better located hotels.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HtotheB83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JorgeMonje, General Manager at COMO Metropolitan Bangkok, responded to this review, 12 December 2013
Dear HtotheB83, greetings from all of us in Bangkok and a heartfelt thank you, we have enjoyed having you with us and we are very happy to read you had a great stay and good memories from your trip to Bangkok.
I hope we were able to communicate properly, as you have mentioned Patpong Market and many other interesting commercial and night areas are a short walk away and as you probably saw and even used, the skytrain BTS, is just before arriving to Patpong which gets you in touch with every major are of interest in the city, sightseeing, shopping, night life with the premium that hardly any location is as quiet, peaceful and organized as Metropolitan's. Lumpini subway station is as well a 5/10 minute walk in our same road.
Most of our guests find it a perfect combination, the chance to be close and at the same time away from it all.
Another great thing about Sathorn and Metropolitan's location is that is probably the most central to all of the different areas, so they are all within a short and easy reach, while you would be in everyone of the extremes at any of the other popular hotel locations.
Hopefully we will have the chance to welcome you back very soon and assist with a few good suggestions to keep discovering this wonderful city. Let us know if we can be any assistance, meanwhile receive our warmest regards and best wishes for this new 2014. Jorge Monje.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 December 2013 via mobile

Stayed here for 1 night on our anniversary. The hotel is quite classically styled and is very elegant. Everything was spotlessly clean and the rooms are spacious and well maintained (we stayed in metropolitan room). The food was great and the service in Glow was very friendly and unobtrusive. Here's the absolute secret of this hotel though, the staff. They are perhaps the friendliest hotel staff we have ever met in our travels, they really go out of their way to make your stay absolutely special. The GM even sent us up a card with a bottle of champagne and chocolates.

So a great experience in a lovely hotel with amazing staff. We will definitely be back.

The only slight letdown was our package included $20 food and beverage credit and we only found out at checkout that this was only available to be used in certain areas of the hotel but we were not told this and were presented with a bill.

Stayed December 2013, travelled as a couple
Helpful?
Thank swc1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JorgeMonje, General Manager at COMO Metropolitan Bangkok, responded to this review, 11 December 2013
Dear swc1985, warm regards from all your friends at Metropolitan Bangkok, on behalf of our team a big thank you, they will be very happy to read your comments and more important we are all delighted you had a nice stay and have good memories of your anniversary.
We would love to welcome you back, happy to help creating a family tradition and hopefully to welcome you back in many anniversaries to come, anything you may need at any time, please let me know.
I'm sorry about your credit comment, please accept our apology, I'm already checking with our team to see what may have gone wrong or if any miscommunication.
Have a wonderful day, Jorge Monje.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about COMO Metropolitan Bangkok

Property: COMO Metropolitan Bangkok
Address: 27 South Sathorn Road | Tungmahamek, Sathorn, Bangkok 10120, Thailand
Region: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Bangkok
#17 Luxury Hotel in Bangkok
#24 Business Hotel in Bangkok
#28 Romantic Hotel in Bangkok
#33 Family Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — COMO Metropolitan Bangkok 5*
Number of rooms: 169
Official Description (provided by the hotel):
COMO Metropolitan Bangkok is a 169-room 5 star hotel defined by subtle, contemporary design and intuitive, polished service. The Met Bar, a stylish lounge-like bar, serves a comprehensive selection of martini cocktails. Nahm restaurant serves Thai cuisine from award-winning Australian chef David Thompson whilst 'glow' focuses on an nutritious COMO Shambhala Cuisine. Relaxation is available at COMO Shambhala Urban Escape, comprising Asian-inspired treatments, a gym, Yoga studio and outdoor pool. ... more   less 
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Also Known As:
Metropolitan Bangkok Hotel Bangkok
Metropolitan Hotel Bangkok
Bangkok Metropolitan Hotel

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