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“Excellent hotel wounderful views great location”

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Royal Orchid Sheraton Hotel & Towers
Ranked #72 of 851 Hotels in Bangkok
Certificate of Excellence
Doncaster, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent hotel wounderful views great location”
5 of 5 bubbles Reviewed 29 March 2011

We arrived with friends early morning from our flight from the uk . Checked in straight away and was given executive rooms. Was offered upgrade to the tower for very little more than the cost of breakfast each day.The receptionist came with us to our floor to explain the lifts and the card system.Wondeful room well equiped and spacious. Brilliant windows, glass right to the floor so you get great views of the river. The hotel delivered cake to our friends room as it was one of the friends birthday.The beds were really comfortable and great pillows.Bottled water provided and plenty of toiletries.The hotel has a great location if you intend to sight see around the river.I spent weeks researching hotels and locations and I am so please with our choice. Located right on pier 3. Express boats stop every few minutes and drop you at all the piers.This is the fastest way to get around the locations near the river. The palace temples chna town are all very quick and easy from the hotel. There is a free shuttle boat from the hotel to the sky train station it takes 7 minutes. From there you can connect to all patrs of the city. The hotel swimming pool we used is one floor up on the waters edge. Sun loungers have great views of the river.Some of the reviews I read prior to our departure made the area sound to be seedy. We walked all around. It was not threatening in any way. The area has locals living and working there. It was interesting to look around and we found it very safe.Would I recommend this hotel yes I would and I would deffinately stay there again.

  • Stayed March 2011, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank kathjohnson2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina_Liu, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 1 April 2011
Dear roudi,

Thank you for your compehensive review of the service and facilities of the Royal Orchid Sheraton and its surrounding areas. It certainly sounds like you took full advantage of life by the river and explored what the area has to offer.

We are most glad that you were pleased with your decision to stay here as a first time guest and hope that we will have the opportunity to welcome you back on many more occasions to come. There is still much to discover in one of Bangoks most historical corners of the city!

Best regards,

Tina Liu
Hotel manager
Report response as inappropriate
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4,261 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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derwood, md
Level Contributor
153 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 27 March 2011

This is an excellent hotel with fabulous views of the river it is situated along. I believe all rooms front the river, which bustles with life, commerce and boat travel. The location is excellent in Bangkok and you can commute on water taxis on the river to tourist and historical locations. Staying at this hotel was a major highlight for us while doing a 4 country tour of southeast asia.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trishDerwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
99 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 26 March 2011

We stayed here twice one with SPG points and the other time with cash. Both time, we were upgraded to the tower with view of the Chao Praya river and colorful boats at night. The hotel boat to sky train is nice but sometimes it is quicker to get a cab from hotel to Siam Square ( not during rush hour). the breakfast buffet is nice but pricey. I can just walk outside the hotel and get street food for $1-2 dollars compared to$20+ dollars for the buffet. The room is very nicely decorated with new furniture. The tennis facility is decent ( not As good as Swissotel Park Nai Lert). the swimming pools are very nice. Overall, a very good hotel just a bit inconvenience to get to the shopping centers.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PP2603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 25 March 2011

The ROSH is located directly on the Chao Phraya river, with great views along its length. Rooms are modern and stylish with helpful facilities such as multi-volt plug sockets, wireless internet etc. All the staff we met were very helpful and smiling, as is typical in Thailand. The hotel offers a free water ferry to nearby Skytrain station which is helpful (a nice touch was the free water when boarding the ferry).

Whilst we were only in Bangkok for a short period the ROSH served as a great base and compared very well with its more expensive neighbours.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesH1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 22 March 2011

I usually stay at the Sheraton Sukhumvit, but as I was travelling with friends who wanted to go to Royal Orchid. I had a room on 22 or 23 floor with a great view on the city. The room are spacious, nice, clean and comfortable, although I still prefer the rooms at Sheraton Sukhumvit (especially because of the separate shower there). The swimming pool has a great view on the river. The staff is helpful. I think this is a great place if you are in Bangkok to visit.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EricGu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EVIAN
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 18 March 2011

Staff refined and very helpful . Warm welcome on arrival . Superb decoration of the lobby and the common areas of the hotel . We did appreciate very much the restaurants .
Room perfect and very clean . Great service .
Shuttle bus and boat absolutely great and efficient .

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KIKILOUNISSARTE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
111 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 16 March 2011

I stayed 4 nights at the Sheraton Orchid. It is a fabulous location on the river. It took ages to check in and check out. The lobby always felt a bit chaotic. They need more people on reception at busy times and better 'crowd control'. My room had wonderful river views although it did feel a little dated. The breakfast buffet was great but dining options at other times of day felt a bit sparse. The river terrace was very underutilised and bare - they could make much more of it. Check out the river terraces at the Shangri La or Oriental nearby for a much more pleasant place to while away an evening. Given the huge number of alternative options I would probably choose somewhere else next time - nice but not memorable

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nic1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina_Liu, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 1 April 2011
Dear nic1954,

While we are pleased that you generally enjoyed your stay, unfortunately, some of the designs did not meet your preferences.

The Royal Orchid Sheraton actually completed renovations on all guestrooms and various public areas including the terrace, only last year. Nonetheless, your recommendations for enhancements are welcomed and well received. At present we are actually in the midst of adding more plants and lighting in some of the outdoor spaces.

We do hope that you will return to see the evolving touches.

Best regards,

Tina Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Orchid Sheraton Hotel & Towers

Property: Royal Orchid Sheraton Hotel & Towers
Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Bangkok
#44 Family Hotel in Bangkok
#46 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#64 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton

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