We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very Very good Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Royal Orchid Sheraton Hotel & Towers
Ranked #71 of 858 Hotels in Bangkok
Certificate of Excellence
Durham England
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Very Very good Hotel”
Reviewed 11 March 2014

Stayed Feb 2014 for 2 nights, and arrived around 1pm. The rooms were ready and were well appointed with all expected amenities. Fantastic River view.
Breakfast was excellent and we ate in the restaurant one night which was a buffet type meal. Again good but I have had better!!
Riverside bar was good, but expensive for what it was!
Having stayed once in the Mandarin Oriental Bangkok, it will be difficult for any hotel to get a five star out of me!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miksimpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

4,319 reviews from our community

Traveller rating
    2,404
    1,465
    327
    83
    40
See reviews for
840
1,954
273
520
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (894)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Bengaluru, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 March 2014

The hotel is located close to many tourist places such as Wat Pho, Wat Arun, Grand Palace and is situated on the banks of the River Chao Phraya far from the hustle-bustle of the city. We had stayed there for our wedding anniversary and had booked a river side suite in one of the top floors. The view was amazing and very romantic. They have a free shuttle across the river that takes you to the nearest sky train station. From there you can travel to different parts of the city. Wet towels and water bottles are given in those beautiful boats. Boat rides in the night with beautiful lights around was very romantic. My only disappointment was that they did not offer many vegetarian choices in the breakfast buffet. Other than that we had a great stay.

Room Tip: Higher floor with river view
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kruthika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 March 2014

I stayed In Jan 2014 at this wonderful property with my family. I had 3 rooms and as Platinum one of my rooms was upgraded to a Suite; which had a majestic view overlooking the river. The other rooms only had a partial view, which was not half as nice. Rooms are decent in size with good décor. We definitely liked the suite room with its nice view; also the hotel boat ride with its courteous attendants was good.

The restaurant (Feast) serves top quality food for Breakfast. Special mention goes to the energetic and gracious Exec Chef Mr. Songvut Thonoi at the restaurant. He took immense care of myself and the children and ensured that we got the delicious Vegetarian food as desired. He visited us multiple times at the restaurant to make sure that we were comfortable; and we sincerely appreciated that. My youngest son was delighted to see him; as he got him his favorite pasta. Compared to the last time I was at this restaurant (in Jul 2012); it now seems to have a lot of variety in food selection. Also the overall food preparation is superb.

The newly renovated Club lounge feels like a breath of fresh air, compared to the earlier stodgy look and feel. The décor and environment feels a lot nicer than before. The staff here were very warm and attentive to our needs.

Also wanted to convey my sincere appreciation to Vikram Mujumdar, the hotel manager. Earlier our rooms were at different corners of the floor; in spite of the hotel running nearly full, he ensured that our rooms were in close vicinity to each other. He personally showed us around the newly renovated club lounge; and briefed us on the security situation in Bangkok to ensure that we had a safe holiday. I can definitely vouch for the fact that he went over and beyond the call of his duty. Starwood hotels have terrific people work for them and he is definitely one of the shining examples of that glory.

We enjoyed our stay to the fullest and definitely hope to come back to the hotel in the near future.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandeep C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRosh, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 20 March 2014
Dear Sandeep C,

Thank you very much for your positive feedback regarding your stay at our hotel. I am thrilled that you had an amazing time here. It's wonderful to know you were pleased with the room, river views, our hospitality, as well as the Tower Lounge. I look forward to welcome you and your family back on your next visit to Bangkok.

Sincerely,

Keith Hardie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 March 2014

Pretty much everything you'd expect at the price, 3-4 star amenities, good staff and a great location on the river close to Chinatown. If you stay (or if you're close) use the free shuttle across the river and then pick up the free ferry to Asiatique (night mall) in the evening. Fun outing with free boat ride. Chinatown is a few blocks north and an easy walk (except crossing streets, which is a challenge everywhere in Thailand). Would always consider it as our home base in Bangkok. Every tuk-tuk driver knows where it is, and it's central enough to be a 100 baht fare anywhere. The hotel restaurants seemed sparsely attended by and large, and we didn't try as great food is easy to find everywhere, but the lobby bar can be interesting people watching and good snacks at reasonable rates.

Room Tip: Go for a higher floor river view - quiet and fabulous views.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fastereddi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 March 2014

Lovely Hotel, right on the river. You can get a boat from beside the Hotel to The Grand Palace. The Sheraton has it's own lovely boat to take you to the Skytrain and on the return when you are hot & sticky they give you cold towels and water! Lovely rooms with river view, it is difficult to drag yourself away, the river is fascinating.
Four Restaurants with delicious food and such good value, They have riverside terraces .Two lovely pools, one of which is in a garden with Peacocks! The staff are delightful & are an asset to the Hotel. I could go on & on. Don't hesitate, book it !

Room Tip: I think that all of the rooms are river facing
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paula P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRosh, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 20 March 2014
Dear Paula P,

Thank you for choosing the Royal Orchid Sheraton Hotel & Towers and for giving us your feedback. I am glad that you enjoyed our location, rooms, service and food. I hope to welcome you back in the near future. Thank you too for mentioning how nice and friendly our associates are. They will surely be motivated by this.

Best regards,

Keith Hardie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Egg Harbor, Wisconsin
Level Contributor
175 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 7 March 2014 via mobile

Then why as a Plat was I on 14? Hotel was 1/2 full and no upgrade to preferred floors was offered. Hostess in Club lounge could and did get snotty.

Seafood buffet in Feast was very expensive and not very good. Shrimp were all overcooked and dry. Service was spotty. Again, staff attitudes could run hot and cold but I could not get a handle on their triggers. I would say the guys were much better than the gals at service.

Anyway, major disappointment not getting the upgrade to Best Available Room.

Major kudos though for ice cold wash cloths upon return to hotel via shuttle boat. The Sheratons boat is the best on the river!

Stayed February 2014, travelled on business
Helpful?
1 Thank CurtC972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRosh, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 18 March 2014
Dear Curt C,

Thank you for choosing to stay at the Royal Orchid Sheraton Hotel & Towers and for sharing your feedback with me. We strive to provide a superior service experience for every guest,
particularly platinum members and I would like to express my sincere apologies for the disappointment you encountered. In order to better investigate the issues you mentioned, please send us your reservation details to assistant.rosh@sheraton.com, we would then better be able to check the room you stayed in and where our service issues occurred. I do hope to have the opportunity to welcome you back to our hotel.

Sincerely yours,

Keith Hardie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington, United States
Level Contributor
184 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 6 March 2014

Every room with a view. I had a beautiful room on the 22 floor with a beautiful view of the river. The room was large and comfortable with a comfortable bed, spacious bathroom, safe, lighted closet, cozy robes and slippers, and six bottles of complimentary water. My room came with a full buffet breakfast with more food than I even checked out. The wifi did cost but was very cheap for 24 hours and very fast. Right next store was a great selection of street food and shopping. There was also a McDonalds for those needing a junk food fix. Plenty of tuk tuks were also always available along with motorcycles that work just like taxis. The ones with the yellow vest are available for rides. My only problem was finding the switch to turn off the bathroom light. I found it the next morning on the far side of the bathroom. Beautiful lobby but the excitement was outside. I was with a group but I had my own room.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bangkok hotels
Millennium Hilton Bangkok
#122 of 858 in Bangkok
4.5 of 5 bubbles 5,165 reviews
Silom
Shangri-La Hotel,Bangkok
Shangri-La Hotel,Bangkok
#20 of 858 in Bangkok
4.5 of 5 bubbles 8,016 reviews
Show Prices
Show Prices
Show Prices
Sukhumvit
Sheraton Grande Sukhumvit, A Luxury Collection Hotel
The Peninsula Bangkok
#7 of 858 in Bangkok
4.5 of 5 bubbles 4,255 reviews
Silom
Le Meridien Bangkok
Le Meridien Bangkok
#12 of 858 in Bangkok
4.5 of 5 bubbles 3,398 reviews
Show Prices
Show Prices
Show Prices

Been to Royal Orchid Sheraton Hotel & Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Orchid Sheraton Hotel & Towers

Property: Royal Orchid Sheraton Hotel & Towers
Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Bangkok
#44 Family Hotel in Bangkok
#46 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#63 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Expedia, LoveHolidays, Ebookers, Southall Travel, Booking.com, Ctrip TA, Priceline, TravelUp, Travelbag, Hotels.com, Agoda, TripOnline SA, Traveltool, S.L.U., Cancelon and Evoline ltd so you can book your Royal Orchid Sheraton Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing