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“Gentle breeze by the river”

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Royal Orchid Sheraton Hotel & Towers
Ranked #72 of 866 Hotels in Bangkok
Certificate of Excellence
Montpellier, France
Level 6 Contributor
186 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Gentle breeze by the river”
Reviewed 17 March 2014

Right on the river so beautiful views both from the rooms and from the deckchairs of the pool on level 1.The other pool,a few meters below is more shady as there is line of trees instead of a glass wall to separate from the river.
Rooms met the Sheraton standards ,clean and comfortable,but we found them a little small.
The boat stop n°3 on the river is just next door and there is a complimentary shuttle boat to the Thaksin subway station.Beware of touts there,dressed in shirt and tie: one acted as a security agent and try to lure us far away from the subway entrance.We strongly declined his help but I don't know what would have happened next?Anyway there is also a warning posted in the hotel boat shuttle.
For departing guests ,you can print your boarding card at the business center for free.
Feast buffet was good (other review
The breeze blowing on the pool deck was really a plus for us to escape the hot and humid ,stuffy Bangkok air.

  • Stayed March 2014, travelled with family
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Helpful?
Thank Pausadias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Northern VA
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 March 2014

I stayed here for 2 nights at the beginning of a business trip to Thailand. My room was comfortable and I had a very nice view of the Chao Praya River. The riverside location is good for touring along the river - the hotel provides a free shuttle boat to the Skytrain station, which is about 10 minutes away and the shuttle runs about every 30 minutes for much of the day/evening; we took a night-time roundtrip on the shuttle to accompany colleagues to the Skytrain station and enjoyed the free ride! There's a nearby stop on the regular riverboat to go to more locations along the river, but I did not use it during this stay. Breakfast buffet was great. I would return here if I wanted to be close to the river; not so great for access to other parts of Bangkok.

  • Stayed January 2014, travelled on business
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Helpful?
Thank Dajego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRosh, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 30 March 2014
Dear Dajego,

It's wonderful to know you enjoyed the stunning views of the Chao Phraya River from your room and had fun with our shuttle boat ride. We look forward to seeing you again in the future.

Kind regards,

Keith Hardie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Purrmerend
Level 6 Contributor
501 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 17 March 2014

You can;t beat the location'. All the rooms have riverview and it's well isolated so you don't hear all the rivertraffic. Nice bar and pool on the Riverside. Helpfull staff and with a taxi or river expressboat the rest of the city is easy reachable.

  • Stayed March 2014, travelled on business
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Helpful?
Thank zimof1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRosh, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 30 March 2014
Dear zimof1,

Thank you very much for your positive feedback. The riverside location has always been our strong point. I’m glad you enjoyed the river view and found our associates helpful. I look forward to welcoming you back again the next time you are in Bangkok.

Kind Regards,

Keith Hardie
General Manager
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Workington, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 March 2014

This hotel deserves it's 5 star rating, it was everything and more we expected it to be. The staff were so friendly and polite. The facilities were great, the pools were fantastic, and the restaurants we ate in served a good choice of Thai and international food. On the whole a great base to explore Bangkok.

Room Tip: We had a river view room, it was excellent .
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 6 Contributor
101 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 March 2014

Being a Sheraton, you know you will live at a great quality hotel. The Royal Orchid is no exception in these terms. Although our bathroom (room 1605) was a bit worn down, the room is more than adequate.

As we had never been to Bangkok before, we chose this hotel on its name and what we believed to be a good location - on the river. An on the river is in many respects a great location, especially if you can get to where you are going by boat (and for the Grand Palace and Khaosan, you will). If you are going anywhere else, and want to avoid taxi - you need to walk 10 mins to the BTS (Skytrain).

My primary argument agains the location, is the immediate surroundings. There are really nothing at all to see or experience. We walked to Chinatown, which meant walking through slum-like neighborhoods. There are a few shops nearby, but all in all a less than interesting area of Bangkok.

  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank StianGiskeodegard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level 6 Contributor
105 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 March 2014

They have a nice restaurant on the ground floor,right on the river. Breakfast buffet is good. Extremely good service by the staff. Highly recommend this hotel. And they have a great Thai restaurant with great food, amazing view. Bangok is a very hot city and my mother and I went to pool with river view, it was amazing and we had lunch too. Great Food. All time we had food in hotel, it was delicious.This hotel is located close to all the tourist attractions, on the Chao Phraya river. And they have a free boat service that is wonderful. If you just want to see the river and relax, will be great.

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
Thank Debora W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRosh, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 20 March 2014
Dear Debora W,

Thanks for sharing your feedback regarding the hotel’s great location and impressive river view, as well as our restaurants. I look forward to welcoming you back during your next trip to Bangkok.

Best Regards,

Keith Hardie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois, United States
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 March 2014

First room I got (jr suite) had a horrible musty smell, like the previous occupant had been smoking in it. Was able to switch rooms without problem.

Overall, the room was a decent size for a junior suite, and there are nice views of the river, however, the general furnishings and decor were all pretty dated. I've read on here that many of the rooms are renovated, so if you get one of those it might be better, but I was not too impressed with this as a 4.5-5 star property, especially after staying at the much better SGS and other starwood properties throughout Thailand.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
Thank Dinklage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRosh, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 20 March 2014
Dear Dinklage,

I would like to thank you for your recent stay at our hotel and for taking the time to review your experience. It's wonderful that you enjoyed the river views but I am disappointed to hear about your negative experience with the 1st room allocated but pleased that our associates were able to rectify that by offering another room. Should you to wish reach out to us please feel free to e-mail assistant.rosh@sheraton.com to provide further feedback. I hope to have a chance to welcome you again in the near future.

Sincerely,

Keith Hardie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Orchid Sheraton Hotel & Towers

Property: Royal Orchid Sheraton Hotel & Towers
Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Bangkok
#44 Family Hotel in Bangkok
#47 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#65 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton

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