We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel, neighborhood not so nice.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Royal Orchid Sheraton Hotel & Towers
Ranked #71 of 891 Hotels in Bangkok
Certificate of Excellence
Reviewed 29 March 2014 via mobile

The hotel is good, good service and the location per se is good, because it's in the river, and the hotel has its own boat that can take you for free. But the neighborhood where the hotel is located could be better. But that's how Bangkok is, not very nice streets overall.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mariafernandaiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (4,719)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,662 - 1,668 of 4,720 reviews

Reviewed 29 March 2014

I have stayed at Royal Orchid Sheraton BKK twice in 2012 . But the memories are very pleasant. The front parking is some what restricted . However once you enter the hotel ( there are two entries - one car drop off and one Coach drop off). The lobby has a majestic front and an old world charm . The concierge desk staff are very efficient . The rooms are excellent and the hotel design ensures a river view . The higher you go a better view of the city also from the room passages . The breakfast restaurant gives a very nice feel again overlooking the river . You may sit outdoors also . The menu is very international and with wide spread which is regularly replenished .The lobby lounge is very relaxing and in the evening a live band is playing . They accept requests . The conference rooms are excellent and again river view helps. The banquet team was very responsive and makes every effort to meet guest / . A short walk away to the adjoining mall takes you to the boarding point for the evening river cruise which is a great experience . The down side - After exiting the express way from airport on the first visit one wonders where you are heading. since the approach is through narrow roads . For smokers /walkers taking a break outside the hotel one needs to be careful as at times cab drivers solicit fares aggressively at times .It is a grey area beyond the purview of the Hotel Security .

Room Tip: if you can get a SPG floor nothing like it .
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ajoykumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014 via mobile


Welcoming and relaxing environment. Hotel clean, staff very helpful and friendly. Always with a smile.
Room on the 17th floor overlooking the river was excellent. One night we had room service as too tired to go out and it was like having a mini restaurant in your room.
Sit on the deck and have a cold beer watching the boats go up and down.
The free shuttle boat is ideal, cold flannel and drink of water on journey back in at night.
Would love to stay again soon.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank essexlady1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2014

Just 3 nights at the start of our 3centre holiday. Found reception staff excellent and hospitable. Room was ok with bathrobes and slippers and lovely views over the river. Only downside was we couldn't get wifi sorted even in the 1st floor which was where reception had directed us. This stops me rating 5. However we were so busy on days out that it didn't really cause us too much issue. The breakfast had excellent choice and despite being very busy some days the queue for the tasty omelettes was never big! We had snacks and drinks by the river upon arrival and service was good. Didn't get chance to swim but pool looked inviting whilst we sipped our special 2 for 1 cocktail. Gardens and garden pool lovely. Area surrounding hotel isn't great and we were approached by dodgy car when walking back from a recommended restaurant which was only a 5min walk away. Called harmonious -what a great small restaurant! This was recommended by our kuoni guide and we weren't disappointed. Used the hotel shuttle boat to go to tasking bridge when off to the sky bar which isn't far from the hotel. Overall would definitely stay there if we were visiting bangkok again,

Room Tip: I think they all face the river. We were on 10th floor and room was the deluxe river view and was mo...
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Patts6164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

We have stayed at Royal Orchid Sheraton hotel before and it's a great addition to a Thailand
holiday! The staff are helpful and cheerful and the concierge Boonmee went out of his way to
help my husband source a supplier in Bangkok for some equipment he wanted for work.
The hotel is so clean and the Breakfast is just delicious with everything you could possibly want to
eat. We have been fortunate to fly with Thai airways who seem to favour staying at the Royal Orchid with their packages and I'll be waiting for the opportunity to stay again.
We just love it! We've joined Starwood Preferred Guests and now get upgraded to the higher floors when we stay. Bonus!!

Room Tip: Over looking the river is great and beautiful at night.
See more room tips
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gryff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

Just returned from holiday in Thailand, stayed in this hotel for 2 days at the beginning and at the end of our trip. Had Executive Club room, as always the room was superb. The Staff on the Club lounge were always attentive without being intrusive, they were very friendly and helpful. Food in the Lounge was very good too, the addition of the cooking station has added to the variety and the personal touch. Will definitely stay again, just couldn't imagine staying anywhere else. Views of the river from the Lounge and from our room were fantastic.

Room Tip: If you can afford it go for a Club room
See more room tips
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jandsBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRosh, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this reviewResponded 30 March 2014

Dear jandsBrighton,

Thank you very much for returning back to our hotel and for your positive feedback regarding your stay here. I am happy to know you were fond of the Club Lounge and were pleased with the services provided by our associates as well as the foods. It's wonderful to know that you noticed our new cooking station and found it useful. I look forward to welcoming you back again the next time you are in Bangkok.

Best regards,

Keith Hardie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014 via mobile

Having stayed here several times whenever I came to Bangkok, I always pleased with all the staffs. The food in the club lounge both breakfast and evening were better than most other hotels. Love the macaroon. Staying 2 times during this trip and got upgrade to Suite on both stays as SPG Platinum. The room service is also very good. The hotel boat to BTS station could run a bit earlier than 10 am. A taxi to Siam square area is just 15 min not during the rush hour. A boat trip to different Wat is convenient with Sipraya boat stop next to the hotel. The view of the river from my room at night is gorgeous with colorful boats at night and beautiful during the day. Better value and better stay compare to some of the pricier Statwoods hotel in Bangkok.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank PP2603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRosh, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this reviewResponded 31 March 2014

Dear PP2603,

Thank you very much for choosing to stay at the Royal Orchid Sheraton Hotel & Towers several times when you came to Bangkok and for writing a review of your experience. I am absolutely thrilled to hear that you enjoyed your stay with us and were pleased with the foods and the services in the Club Lounge. I am very happy we were able to meet and exceed your expectations and that you found our hotel offered great value for money. I am looking forward to welcoming you back.

Sincerely,

Keith Hardie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bangkok hotels
Millennium Hilton Bangkok
#129 of 891 in Bangkok
5,690 reviews
Silom
Shangri-La Hotel,Bangkok
Shangri-La Hotel,Bangkok
#21 of 891 in Bangkok
8,642 reviews
Sathorn
Eastin Grand Hotel Sathorn
Show Prices
Show Prices
Show Prices
Silom
lebua at State Tower
lebua at State Tower
#82 of 891 in Bangkok
7,503 reviews
Sukhumvit
Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Show Prices
Show Prices
Show Prices

Been to Royal Orchid Sheraton Hotel & Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2, Soi Charoen Krung 30 | Bang Rak, Bang Rak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Bangkok
#39 Family Hotel in Bangkok
#46 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#64 Luxury Hotel in Bangkok
Price Range: £64 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions. Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our restaurants and bars, or experience memorable events in 22 unrivaled function rooms. All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations with a subtle Thai style. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Expedia, LoveHolidays, TripOnline SA, Southall Travel, Holiday Gems, Booking.com, Travel Republic (UK), Agoda, Hotels.com, HotelsClick, 5viajes2012 S.L., Ebookers, Evoline ltd, Cancelon and getaroom.com so you can book your Royal Orchid Sheraton Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing