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“Great location and a lovely hotel”

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Royal Orchid Sheraton Hotel & Towers
Ranked #72 of 858 Hotels in Bangkok
Certificate of Excellence
Sandefjord, Norway
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great location and a lovely hotel”
Reviewed 23 August 2014

I really enjoyed the location on the riverside, the hotel had a boat taking you up the river to Connect with other boats. nice to sit outside and enjoy breakfast, a drink or lay by the pool and enjoy the riverview. Great room, very clean. Very nice and helpful staff. The location for going places is very good.
Two great swimmingpools.

Room Tip: The location was a very big pluss for us, easy to get around.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MonaF19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosh M, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 1 September 2014
Dear MonaF19,

Thank you very much for your positive reviews. I’m happy to know that you had a great stay and that you were impressed with the service provided by our associates. I look forward to welcoming you back soon.

Kind regards,

Keith Hardie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,329 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (895)
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English first
Alton, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 August 2014

Great location, easy to get anywhere with river. Shopping complex next door. Street food and taxis outside. Excellent staff. Great pools and views of river. Only real fault is that rooms are a bit tired, but absolutely would stay there again.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank andyboy75_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosh M, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 27 August 2014
Dear andyboy75_11,

I am happy to hear you had such a great stay and that you were impressed with the stunning river view and the service provided by our associates. We are very lucky when it comes to location. Thank you for your feedback and I look forward to your return.

Kind Regards,

Keith Hardie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 August 2014 via mobile

We initially chose the Royal Orchid Sheraton because we would be in Bangkok only for 20hrs between flights and wanted something very close to the Loy Nava dinner cruise on the Chao Phraya. We found a reasonable rate on the hotel's website and took advantage of the advance purchase to move up to a Towers Club room. The club rooms are on the uppermost floors, and the views of the river are spectacular. The club lounge was very convenient, and the attendants extremely helpful and friendly. They even throw in a little free laundry!
At the last minute, we were able to arrive a day earlier, and a quick email to the hotel secured our room for an additional night as well as airport transfers. A quick comparison of other transfer services found the hotel's price to be on par when the vehicle type is considered. It also assured us that we could just step off the plane and the rest was taken care of - very comforting after 27 hours of travel.
Despite it's size, we were greeted by name from the moment we arrived. This property was the perfect base for a quick day or two in Bangkok at the start of our honeymoon. I would gladly recommend this property to friends (even the ones who 'avoid chains').

Stayed August 2014, travelled as a couple
Helpful?
1 Thank skyguy747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 August 2014

Very clean hotel, friendly staff, interesting location for Bangkok. Directly on the Chao Phraya River, with two swimming pools. The first pool has deck chairs with unique view of the Chao Phraya river, the second pool has a laguna feel with swim-up pool bar where you can enjoy food, drink, and refreshing swim all at the same time....very relaxing.

The breakfast buffet was average and not as robust as would be expected of a 5 star hotel.

Room Tip: All rooms are river front views. This a LARGE hotel complex but is well kept and well managed.
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  • Stayed June 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thai_Traveler4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosh M, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 25 August 2014
Dear Thai_Traveler4,

Thank you very much for sharing your feedback with me. I’m delighted to know you enjoyed your time here especially at the two swimming pools and found our associates friendly. I look forward to welcoming you back again the next time you are in Bangkok.

Best regards,

Keith Hardie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 19 August 2014

Royal Sheraton
Situated right on the Chao Phraya River in Bangkok, this was an excellent hotel. This is ideally situated just outside the main part of Bangkok. We have stayed in Sukimvit before and we preferred here. There is a free boat to the sky train terminal if you want to venture out and ferry across to the Hilton, but importantly the little local market were things are really cheap. The ferry was about 14p to cross. The Sheraton itself was excellent, the staff as a whole were very good and the room we had was also excellent looking out onto the Chao Phraya River. We did not eat on site, but chose to travel to restaurants that we had identified before going. Taxis were about £4 to the further parts of Bangkok and the tuk tuks were even cheaper. There was a shopping arcade nearby and that had some reasonably priced restaurants in there, we didn’t actually eat there but had a few beers. We had a few drinks in the lobby bar. The prices were not cheap, but not excessive. We had a few drinks because the Bangkok Beatles were on. They did a three hour set and were very good with the authentic guitars of The Beatles also. We had breakfast included which was superb a huge range of cuisines and tastes chefs cooking eggs and noodles and sushi. The quality of the food was excellent and continually replenished. The pool areas were also excellent. We spent our time in the garden pool lovely surroundings with top quality loungers. I also spent some time in the Gym which was to a very good standard, not huge, but all equipment modern and never full. Overall I would recommend this hotel to anyone wanting to relax in Bangkok. You can travel to the mayhem in minutes, but this place was great and I would stay there again if I was in the region.

Room Tip: Higher floors are better and join the SPG scheme before booking its free and you get added extras.
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank fluminese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, England, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 August 2014 via mobile

This hotel is perfectly placed to access everything you want to see in Bangkok. The hotel runs a free river boat service to the sky train which is very handy. Tuk tuks and taxis shouldn't cost more than 200 Bart (£4 ish) from the hotel to pretty much all the things you'll want to see. The public pier is also right by the hotel. Rooms were large and very comfortable, two lovely swimming pools, a good gym, tennis court and restaurants. The first floor interconnects with a new mall where there are more cafés, restaurants, an ATM, pharmacy and a small grocery shop. We enjoyed walking around the local streets, especially early morning when the city is waking up. Staff at the hotel were exceptionally helpful and kind.

Stayed August 2014
Helpful?
1 Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosh M, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 25 August 2014
Dear Catherine C,

I’m delighted to know you were impressed with the services provided by our associates and found the room comfortable. Thank you for your positive feedback and I look forward to welcoming you back in the near future.

Kind regards,

Keith Hardie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leixlip, Ireland
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 August 2014

nice hotel, view was nice from our room, beds comfy, overall the room was perfect. location is good aswell, courtesy boat brings you to the sky train, did enjoy my stay here, reason i only give it 4 is that you have to pay for wifi, which i think is crazy, went to koh chang & everywhere u go there, you get free wifi. 5 star hotel these days & no free wifi is madness i think.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank CiaraBEire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosh M, General Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, 25 August 2014
Dear CiaraBEire,

I am so glad to hear you had such a great stay and that you were impressed with the stunning river view from your room. We are very lucky when it comes to location. Thank you for your review and I look forward to welcoming you back the next time you’re in Bangkok.

Kind Regards,

Keith Hardie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Orchid Sheraton Hotel & Towers

Property: Royal Orchid Sheraton Hotel & Towers
Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Bangkok
#44 Family Hotel in Bangkok
#46 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#64 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton

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