We found Kob on the Concierge desk to be really helpful and professional and in general all the meet and greet staff were there to please.
The hotel is well placed but the rooms are getting a little tired and as mentioned by another reviewer more could be done to eradicate the black mould in the corners of the shower.
Further to this, we appreciate its only a small thing but could not understand why when a hotel offers complimentary tea and coffee in the room milk is not provided. We questioned this but apparently you have to contact room service for them to supply 'at a charge'.
Not the sort of 'complimentary' service we are used to with this grade of hotel and so as a point of principle we declined to dine in their otherwise excellent restaurant choosing other local eateries instead.
Sadly we don't think we will use this hotel again because others of the same rating we have stayed at are more keyed in on the small details that can make or break memories.
- Official Description (provided by the hotel):
- Enjoy personalised service at Crowne Plaza Bangkok Lumpini Park, in the heart of the city's business and entertainment district.Take the elevator up to the 23rd-floor Lobby at the Crowne Plaza Bangkok Lumpini Park hotel, where gleaming black-and-white tiles lead the way to our helpful Front Desk with dedicated Japanese-speaking Guest Relations. Staff will check you straight into your room or Suite, where panoramic views of Bangkok's twinkling city skyline await you. ... more less
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- Also Known As:
- Crowne Plaza Bangkok Lumpini Park Hotel Bangkok
- Pan Pacific Bangkok
- Bangkok Pan Pacific