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“long-term stay with superior service”

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Crowne Plaza Bangkok Lumpini Park
Ranked #64 of 866 Hotels in Bangkok
Certificate of Excellence
Moscow, Russia
1 review
“long-term stay with superior service”
Reviewed 2 January 2014

We were staying there for 23 nights and experienced everyday superior service. All hotel employees made us feel welcome and home. The executive lounge provides everyday different dishes more or less around the clock. The breakfast personnel fulfilled every wish (sometimes even not uttered) Our very special thanks to Twinkle for her exquisite cocktails, friendly and professional attitude. We will come back.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,110 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Any
English first
London, UK
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 January 2014 via mobile

Having stayed at Crowne Plaza hotels before, as well as because do the good rate we were getting we chose to stay here for 4 nights in Dec. This was perfect for us - very close to the sky train and metro stations, good location which was easily accessible and a just that little bit quieter than other main tourist areas.

We had a lovely room on the 31st floor - with nice views of the city. Comfortable bed (like other Crowne Plazas we've stayed at), a good shower and surprise surprise - one of those Japanese-type toilets that wash your bum for you (felt weird so was used only once)!

Breakfast was as expected - lots of variety - continental, American and Asian foods.

Staff were friendly and helpful although we felt that concierge boys were trying to push to find out whether we had any tours already booked in Bangkok. We had a couple of staff ask us the same thing including when our bags were brought up to our room - had we wanted any assistance we would have asked them. I hear this is quite the norm in a lot of hotels in Bangkok so weren't surprised at this.

Had a good wifi connection throughout the hotel.

We were out and about for lost of the day but it was nice to come back to a decent shower and a very comfortable bed. Would stay here again

Stayed December 2013, travelled as a couple
Helpful?
1 Thank ThruTheLens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 2 January 2014 via mobile

Beyond excellent service.
Friendliest staff on Earth. They take the time to get to know you and I made new friends with the staff. Nirab, the waiter was awesome and so was Ex, the doorman. Excellent food, and in a great location right next to the train, so you can easily go out and explore Bangkok.

Stayed January 2014
Helpful?
Thank Nick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level 6 Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 December 2013

Just like any other CP in this world, it is a typically averagely hotel with nothing wrong but nothing impressive at all.

The only thing impressed me much during my 2 nights stay was the front desk Thai boy who served me during the mid-night upon C/I, very nice and patient, very good manner.

The advantage of this hotel is shown during the crazy Songkran - the location. The battlefield is nearby. Once you were all wet after the water fight, the only thing you want to do was to go back to hotel immediately to clean up the mess.

Room Tip: Hotel locates in the city center, I guess the higher floor is better as there is popular area down t...
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dadaniu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Bangkok Lumpini Park, responded to this review, 17 January 2014
Dear Daniel Z,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 December 2013

World Class Dining and Drinking experience at the Crowne Plaza Lumpini Park.

Special Thanks to head Chef MATT whose staff prepared a fabulous Christmas buffets, Restaurant Manager VITOR who puts it all together, and the wonderfeul folks in the lounge on the 31st floor - Ja, Oi, Jeab, Twinkle and especially Karen who makes the best cocktails and world class margarita's.

Room Tip: view of Lumpini Park
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank cbm2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 December 2013

We found Kob on the Concierge desk to be really helpful and professional and in general all the meet and greet staff were there to please.
The hotel is well placed but the rooms are getting a little tired and as mentioned by another reviewer more could be done to eradicate the black mould in the corners of the shower.
Further to this, we appreciate its only a small thing but could not understand why when a hotel offers complimentary tea and coffee in the room milk is not provided. We questioned this but apparently you have to contact room service for them to supply 'at a charge'.
Not the sort of 'complimentary' service we are used to with this grade of hotel and so as a point of principle we declined to dine in their otherwise excellent restaurant choosing other local eateries instead.
Sadly we don't think we will use this hotel again because others of the same rating we have stayed at are more keyed in on the small details that can make or break memories.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicestershire
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2013

We stayed here 4 nights over Xmas 2013 and from arriving in the early hours to leaving the service and facilities were superb. The staff are so friendly and cannot do enough for you. As platinum members of ihg priority club we were upgraded straight away. The club room is worth doing and very peaceful and the staff were fabulous. A special big thank you to Aek and Ja who were exceptional with their service and knowledge. Also thank you to Candy and Twink. The area is very close to Patpong so u can take it or leave it and lumpini park is across the road. The sky train is steps away so accessible to any attraction you wish to visit. All in all our favourite Ihg group hotel and we have stayed in plenty around the world. Many thanks. Lesley and Dave from the Uk . X

Room Tip: A High room is good
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank britLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Bangkok Lumpini Park

Property: Crowne Plaza Bangkok Lumpini Park
Address: 952 Rama IV Road | Suriyawongse, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom , Bang Rak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Romantic Hotel in Bangkok
#42 Spa Hotel in Bangkok
#49 Business Hotel in Bangkok
#57 Luxury Hotel in Bangkok
#77 Family Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crowne Plaza Bangkok Lumpini Park 5*
Number of rooms: 243
Official Description (provided by the hotel):
Enjoy personalised service at Crowne Plaza Bangkok Lumpini Park, in the heart of the city's business and entertainment district.Take the elevator up to the 23rd-floor Lobby at the Crowne Plaza Bangkok Lumpini Park hotel, where gleaming black-and-white tiles lead the way to our helpful Front Desk with dedicated Japanese-speaking Guest Relations. Staff will check you straight into your room or Suite, where panoramic views of Bangkok's twinkling city skyline await you. ... more   less 
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Also Known As:
Crowne Plaza Bangkok Lumpini Park Hotel Bangkok
Pan Pacific Bangkok
Bangkok Pan Pacific

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