was looking forward our visit in the Pan Pacific, it was 2 weeks after the Bangkok protests.
The hotel was very quiet. Quick check in, great rate using my travel agent discount.
We booked a deluxe 46m2 club room.
The room was refurbished but it is not a major refurbishment, it is more cosmetic. You can se in the bathroom that they just covered some of the old tiles and just put a new sink.
The room carpet is not in great conditions and the feel of the room is just ok, more 4 star.
The lobby and the restaurants are great.
We had breakfast included with our lounge access but because of the low occupancy, I think we were the only guests in the lounge, they told us to take breakfast in the main restaurant. Good selection of food, not great but good.
The big let down was the lounge. Because of the low occupancy, there was no high tea or any nibbles during the day.
In the evening we had 2 cocktails, great cocktails selection but the evening canapés were a joke. 4 pieces of bread, 1 with pesto, 1 with ham and 1 with some fish. Food was completely cold and stale. It was just not what you will hope to see in a Pan pacific hotel.
We received an apology the next day on our check out from the general manager.
I do appreciate the apology but this didn't change the fact that we had to experience poor quality service and food in the lounge. The General Manager told us that from the next day they will have a special hot food menu in the lounge. Great to make the change but not really in our benefit.
The location is great, next to Silom road, Lumpini. In my opinion the pan Pacific and Dusit Thani have the best location in town.
The swimming pool is nice and quiet.
Unfortunately we will not be staying again in the Pan Pacific based on poor lounge experience and not so great rooms.
- Official Description (provided by the hotel):
- Enjoy personalised service at Crowne Plaza Bangkok Lumpini Park, in the heart of the city's business and entertainment district.Take the elevator up to the 23rd-floor Lobby at the Crowne Plaza Bangkok Lumpini Park hotel, where gleaming black-and-white tiles lead the way to our helpful Front Desk with dedicated Japanese-speaking Guest Relations. Staff will check you straight into your room or Suite, where panoramic views of Bangkok's twinkling city skyline await you. ... more less
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- Also Known As:
- Crowne Plaza Bangkok Lumpini Park Hotel Bangkok
- Pan Pacific Bangkok
- Bangkok Pan Pacific