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“Extremely helpful staff” 5 of 5 bubbles
Review of Plaza Athenee Bangkok, A Royal Meridien Hotel

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Plaza Athenee Bangkok, A Royal Meridien Hotel
Ranked #42 of 845 Hotels in Bangkok
Certificate of Excellence
Boston, Massachusetts
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Extremely helpful staff”
5 of 5 bubbles Reviewed 2 March 2014

We've stayed here three times in the past three years, and it is always a lovely experience. During our first visit, the staff went above and beyond to help us figure out how to ship some luggage home (we had just come from a two week visit to northern China in December, so we had a lot of cold weather gear). We had a lovely bowl of fruit in our room, and months later, when my husband couldn't remember the name of one of the varieties, they emailed him an illustrated list of the fruit that we had had in our room. For our most recent visit in December 2013, they asked us if we'd like to have extras of the fruit that my husband had liked so much.

Lovely pool, amazing staff and concierge, great location!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NPhoebeM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaAtheneeBKK, General Manager at Plaza Athenee Bangkok, A Royal Meridien Hotel, responded to this review, 10 March 2014
Dear NPhoebeM,

Thank you for your sharing such positive feedback on TripAdvisor regarding your recent stay with us in the Plaza Athénée Bangkok, A Royal Méridien.

I am delighted that you had a lovely experience staying with us and that our associates went the extra step to assist you. I will be sure to share your kind feedback with the team. Our lagoon styled swimming pool does indeed provide a haven for relaxation and we are thrilled that you appreciated it along with our central location.

Thank you once again for your kind comments. We look forward to providing you with another excellent stay during your next visit to the Plaza Athénée Bangkok, A Royal Méridien Hotel.

Kind regards,
ChooLeng Goh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,803 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (278)
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English first
Boston, Massachusetts
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 March 2014 via mobile

My wife and I have stayed at this hotel multiple times and have always enjoyed the wonderful service. The location in Bangkok is excellent as it is close to shopping and transportation. We tend to prefer walking over taking taxis and tuk-tuks and this neighborhood is safe and clean.

Stayed December 2013, travelled as a couple
Helpful?
Thank Charlie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaAtheneeBKK, General Manager at Plaza Athenee Bangkok, A Royal Meridien Hotel, responded to this review, 10 March 2014
Dear Charlie M,

Many thanks for your continued support of the Plaza Athénée Bangkok, A Royal Méridien Hotel and for sharing such kind feedback on TripAdvisor.

It is rewarding to know that you found the service our associates offer to be wonderful and that you found our location to be excellent. We are indeed very fortunate to enjoy such a prime location, overlooking the lush tree lined wireless avenue and only minutes walk from the Phloen Chit BTS station.

Thank you once again for your positive feedback. I hope that there will be another chance to welcome you back soon to the Plaza Athénée Bangkok, A Royal Méridien Hotel.

Kind regards,
ChooLeng Goh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 27 February 2014 via mobile

Went there for a few drinks since I heard they had a special gin & tonic menu. The bar is very cozy and private and I liked that and the staff was friendly however they didn't really presented the gin tonic menu until I asked about it.. I saw they had some display decoration table with gin but it really looked very dark and dimmed aback. The staff would've not presented it unless I hadn't ask. Some of the items in the menu weren't available ( fever tree tonic and only 3 gins from the menu where available), which was disappointing.. Overall the staff was quite attentive, I hope in the near future the items become available so I can return.

Stayed February 2014
Helpful?
1 Thank greentan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaAtheneeBKK, General Manager at Plaza Athenee Bangkok, A Royal Meridien Hotel, responded to this review, 4 March 2014
Dear greentan,

Thank you for taking your time to share your feedback on TripAdvisor regarding your recent visit to The Glaz Bar in the Plaza Athénée Bangkok, A Royal Méridien Hotel.

I am delighted to know that you appreciated the ambience of The Glaz Bar and found our associates to be friendly and attentive. We have indeed launched a very special Gin + Tonic promotion and it is concerning that we were unable to offer you all the refreshing items listed on the menu. Please rest assured that this is not our normal service standard and we will do our utmost to ensure the items are available in the future.

Thank you once again for your feedback, I hope that you would not judge us solely on this occasion and that we would be able to welcome you back soon to The Glaz Bar in the Plaza Athénée Bangkok, A Royal Méridien Hotel.

Kind regards,
ChooLeng Goh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
143 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

Stayed here during the political unrest and while the big central avenues were blocked by protesters and traffic-free. As the hotel had for obvious reasons a very low occupancy rate we were a bit worried about the service levels but we needn’t have worried.

The first evening we enjoyed a fabulous all-in buffet, including everything from lobster to foie-gras for about 80 Euro per person.

Breakfast is also very extensive and has – which is to be expected from a French based hotel group – the best croissants I have had in Bangkok.

Some here say the rooms are a bit dated, but I would call it charming. The pool is also very nice and I can only highly recommend to stay here if you are interested in shopping, as the big malls are literally just around the corner.

Room Tip: Are in the process of renovating so I suspect if you can get one of the new rooms these might be eve...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rianbkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaAtheneeBKK, General Manager at Plaza Athenee Bangkok, A Royal Meridien Hotel, responded to this review, 4 March 2014
Dear Rianbkk,

Thank you for taking your time to share your kind feedback on TripAdvisor and for staying with us in the Plaza Athénée Bangkok, A Royal Méridien Hotel.

It is rewarding to know that we met your expectations during your recent stay with us. We are thrilled that you enjoyed our extensive Buffet in The Rain Tree Café and that you particularly enjoyed our croissants for breakfast, I will be sure to share your kind praises with our Pastry Chef and the team! As you have mentioned, we are in the process of refurbishing our guestrooms to ensure that our valued guests continue to receive the highest standard of facilities.

Our location is indeed conveniently located near major shopping malls such like Central World, Siam Paragon, Terminal 21 as well as the Ploenchit BTS station and I am delighted that you found it to be convenient. I am also glad that you enjoyed using our lagoon styled swimming pool, it certainly does provide a haven for relaxation within this vibrant city.

Thank you once again for your kind remarks, we hope to welcome you back soon to the Plaza Athénée Bangkok, A Royal Méridien Hotel.

Kind regards,
ChooLeng Goh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 20 February 2014

Great hotel with top service, everyone here could not be nicer! Rooms are lovely and swimming pool is charming. Although you can hear protesting outside sometimes, the hotel feels safe and relaxed, traffic is moving fine. Really love the healthy variety of the breakfast buffet. rooms are well stocked with water and everything you need, especially love the chocolates in the evening! fast laundry service.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kimr1312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaAtheneeBKK, General Manager at Plaza Athenee Bangkok, A Royal Meridien Hotel, responded to this review, 27 February 2014
Dear Kimr1312,

Thank you for your support of the Plaza Athénée Bangkok, A Royal Méridien Hotel and for sharing your kind feedback on TripAdvisor.

It certainly is inspiring to know that our associates provided you with excellent service and that you appreciated our special chocolate treat in the evening. Our signature Le Méridien Breakfast does indeed provide a great variety and we are thrilled you loved it. I am also glad that you took the time to enjoy our lagoon style swimming pool that is set in tranquil gardens.

Thank you once again for your kind comments and we all hope to welcome you back soon to the Plaza Athénée Bangkok, A Royal Méridien Hotel.

Kind regards,
ChooLeng Goh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 19 February 2014

I recently completed a 2 week stay at the hotel. It is very close to the BTS and this enabled me to avoid Bangkok traffic during weekend shopping jaunts. The rooms are very quiet with a powerful showerhead and aircon. The bed was also comfortable. As many reviewers have mentioned, the rooms are dated but comfortable. The hotel must look into starting the renovations.

The breakfast buffet was adequate but did not change much. The management must rotate their menu regularly.

I was given an extended checkout without any hassle. I would not hesitate to stay in this hotel again.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaAtheneeBKK, General Manager at Plaza Athenee Bangkok, A Royal Meridien Hotel, responded to this review, 27 February 2014
Dear Dickie1967,

Thank you for sharing your refreshing perspectives of your recent stay with us in the Plaza Athénée Bangkok, A Royal Méridien Hotel on TripAdvisor.

We are thrilled that you found our associates to be wonderful and that you also appreciated our central location of our hotel, only minutes walk from the Ploenchit BTS station and other major shopping malls such as Central World. We endeavor to offer a wide variety of signature breakfast dishes from all over the world on our breakfast buffet. Thank you for your feedback on the same, I will definitely look into your comments with our team. I would like to take this opportunity to let you know that we are initiating a refurbishment of our guestrooms this year to ensure that our valued guests continue to receive the highest standard of facilities.

Thank you once again for your kind feedback, we hope to provide you with another memorable stay during your next visit to the Plaza Athénée Bangkok, A Royal Méridien Hotel.

Kind regards,
ChooLeng Goh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 18 February 2014 via mobile

I have been coming to Bangkok since early 2000 & have stayed quite a bit here at Plaza Athenee. But, unfortunately, things do change, and unfortunately, not for the better. Service have declined... Rooms are not as clean as they are from before... Some of these rooms require renovations. Even the complimentary breakfast buffet have declined... Egg chef seemed stressed out all the time now, and always screws my order!

Stayed February 2014, travelled on business
Helpful?
1 Thank banyagatiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaAtheneeBKK, General Manager at Plaza Athenee Bangkok, A Royal Meridien Hotel, responded to this review, 20 February 2014
Dear banyagatiger,

Thank you for your continued support of the Plaza Athénée Bangkok, A Royal Méridien Hotel and for taking your time to share your feedback on TripAdvisor.

We are extremely sorry that your recent stay with us did not meet your expectations. I certainly am grateful for your feedback as such information enables us to continually monitor and improve our offering. I would also like to sincerely apologise for any shortcomings you may have experienced with regards to the service you received, please be assured that this does not reflect our normal service standards. Please note that we are initiating a refurbishment of our guestrooms this year to ensure that our valued guests continue to receive the highest standard of facilities.

Thank you once again for your feedback and I trust that you would not judge us solely based on this experience. We all hope to have the opportunity to welcome you back to the Plaza Athénée Bangkok, A Royal Méridien Hotel in the near future.

Kind regards,
ChooLeng Goh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Plaza Athenee Bangkok, A Royal Meridien Hotel

Property: Plaza Athenee Bangkok, A Royal Meridien Hotel
Address: 61 Wireless Road (Witthayu) | Ploenchit Skytrain Station, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok > Pathumwan
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Spa Hotel in Bangkok
#38 Luxury Hotel in Bangkok
#40 Business Hotel in Bangkok
#40 Romantic Hotel in Bangkok
#86 Family Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Plaza Athenee Bangkok, A Royal Meridien Hotel 5*
Number of rooms: 374
Official Description (provided by the hotel):
Located on a leafy boulevard in the city centre of Bangkok, the hotel is a short walk (3 minutes) from Ploenchit BTS skytrain station and the new Central Embassy luxury shopping mall and close to the city's other premier malls, including Central World, Siam Paragon and EM District. The hotel is also renowned for warm and attentive service and modern facilities including the sumptuous newly remodelled lagoon-landscaped Swimming Pool + Fitness Athénée. Choose among 374 sumptuously remodelled guestrooms + suites in exquisite contemporary Thai colonial style conceptualised by an award-wining Thai designer with royal heritage elegance and deep-rooted environment awareness. ... more   less 
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Also Known As:
Meridien Bangkok
Plaza Athenee Bangkok

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