The service provided by the staff at The Peninsula Bangkok is outstanding, starting with pick-up at Suvarnabhumi Airport, to check-in the lobby, ESPA Spa and boat service across the Chao Phraya river. As this was my third stay at a Peninsula property within Asia (prior stays in Tokyo and Hong Kong) there where no 'surprises' in the service that I expected based on my previous stays.
As my traveling party was 4 people, the hotel was able to provide round trip transportation for THB 6,000 net in a private, luxury Volkswagen Van, as the BMW 730Ld/Rolls Royce can accompanied up to 3 passengers only. After collecting our luggage, we proceeded to Gate B, Exit 5 and a representative of The Peninsula was there to direct us to the waiting car. Please note that all hotel transportation meets at this area in Suvarnabhumi Airport. I personally believe that this is the way to travel to the hotel, because upon our arrival at the property we were greeted by at least 3 staff members who took our luggage, and personally escorted us to the lobby for the check-in process.
Our rooms were booked through the American Express Fine Hotel and Resorts program, so a room upgrade was provided, late 4pm check-out, daily breakfast, and after-noon high tea for 2 people per room. The rooms were classic in decor, and most of the rooms I believe provide a view of the Chao Phraya river since the hotel is built with a 'W" layout. Interesting that there is still a fax machine in the room within the desk, but this is used by the concierge to confirm reservations that the hotel guests request. Like all Peninsula hotel bathrooms, there is a 'free' standing shower, dual vanity sinks, and bathtub with TV. There was a daily sweet snack delivered to our room which was a nice touch. As others had pointed out, the rooms are 'older' styling in the 1980's, but your main reason for staying at a Peninsula brand hotel should be for the outstanding guest service experience.
The included breakfast had an outstanding selection with a choice of either eating inside or outside at River Cafe and Terrance. Other restaurants that we ate at was Mei Jiang for dim sum lunch, Thiptara for diner and Peninsula high tea in the lobby. Service at all the restaurants was outstanding and reasonably priced. I personally believe that there is better value at the Asian Peninsulas' compared to the United States properties.
Finally, if you have the time, your stay is not complete without a ESPA Spa experience. I had a treatment at both the Mandarin Oriental and Peninsula ESPA Spa, as these are the two 'high-end' luxury hotel competing spa's in Bangkok, and personally would recommend The Peninsula ESPA Spa experience. There was some miscommunication between the Spa and myself, but the manager went out of his way to make sure things were done right. A job well done!
- Official Description (provided by the hotel):
- Developed as one of the finest hotel properties in Bangkok, its riverside location inspired the wave- shaped design, capitalising on the uninterrupted panoramic views from every room and adding a distinctive architectural statement to the Bangkok skyline. The Peninsula Bangkok offers commanding city views, luxurious comfort, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. ... more less
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- Also Known As:
- The Peninsula Bangkok Hotel Bangkok
- Peninsula Bangkok
- Peninsula Hotel Bangkok
- Bangkok Peninsula