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The Peninsula Bangkok
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Reviews (4,814)
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3,861
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All reviewsacross the riverbalcony roomgrand deluxe suitemei jiangfax machinethai restaurantwrong sideboat servicechao phraya rivershuttle boatbreakfast buffetriver viewmandarin orientalour honeymoonluxury hotelconcierge deskfour seasons
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2,110 - 2,115 of 4,814 reviews
Reviewed 9 March 2013

i've always looked on in envy at the Peninsula properties around the world, always longing to have just 1 stay at one of there hotels. Well this time we took the plunge. We arrived by the Peninsula river boat from the Shangri-La Krungthep wing which was a very tough act to follow,

Surprisingly we had to ask 2 or 3 fellow guests the way to the lobby/reception area from the boat pier and no member of staff was waiting to greet us, Check in however was swift, and the young gentleman was only too willing to uprgrade us free of charge to a Grand Balcony Room on the higher floors, 34th to be precise - and wow the view was something to savour - epic breathtaking views of downtown Bangkok right in front of our room - the towers Silom Rd, Sathorn Rd, ChitLom, Siam & Sukhumvit Rd making the skyline look like Manhattan !!! The only downside was our balcony seemed a little closed in unlike the Shangri-La which was wide open 180 degrees.

The room itself - bed was as comfy as i've ever had, spacious with a nice desk and sofa in the living area, the huge bathroom had his n hers sinks complete with the usual quality toilitries on offer which adjoined onto a very spacious closet area.

The breakfast was magnificent, english buffet style, with eggs cooked to order by the chef, dim sum and a huge range of cereals, breads, pastries, fresh fruit, juices and coffee, all hosted on the most beautiful of riverside settings, directly opposite the Mandarin Oriental Hotel. The service was fine, although not what i'd expect here. Pool area was really nice although partially blocked off from the sun.

Being on the other side of the river posed no problems whatsoever - The Peninsula riverboats were frequent enough to drop us off in a matter mins at the central pier and Sathon Taksin skytrain station. Even getting taxi's and tuk tuks back to the hotel at night was easy and straightforward enough - contrary to previous reports.

As a stand alone hotel with room & breakfast there is no other place that will match the Peninsula, with its imposing grandeur both inside and out, yet we found it 'a little cold' and the service 'stuffy' & withdrawn - if only they offered the same free perks as the Krungthep Wing over the water (complimentary afternoon tea and evening canapes & cocktails) - this place would not be beaten.

For us Shangri-La's Krungthep wing edges it with a better location, better service & far better value, but make no mistake, the Peninsula deserves its standing as 1 of bangkoks grandest properties

Room Tip: every room has magnificent views facing the Bangkok city skyline & river, regardless of floor
  • Stayed: January 2013, travelled as a couple
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Thank nineinchnige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2013

So, my wife and I are going on a tour of Thailand and Australia and after looking at many hotels in Bangkok we decided that The Peninsula is the one. So our stay is in April and I will write a full review of the hotel then, but I just had to tell anyone that is looking to book at the Peninsula this so far is the place. As soon as I made the reservation you get the standard computer reply for confirmation just as any other hotel goes but that is where the difference ends. We started getting emails from the front desk staff confirming our reservation and spa treatment and airport transfers. These people really know how to make a person feel good. We have gotten emails from the concierge desk, the spa and also the hotel itself.
I am so excited to stay at this hotel and I will post the final review of the hotel once we return home. Stay tuned.....review will follow.

Chris Cain

  • Stayed: March 2013, travelled as a couple
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Thank Sugar1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2013

The hotel is located in a near perfect position on the river in the centre of BKK. The rooms are extremely well appointed. The staff are well trained and very friendly. Breakfast is great with a wonderful selection of food styles.

The problem? For us, we have been forced due to travel plans, to eat in the hotel (Thiptara Restaurant) on three consecutive nights. We were three people & the first night we were told that the Chile red wine we had ordered was finished (2 bottles) the next night we chose Thai wine, not outstanding but OK. 3rd night after our first bottle of Oz wine we were told they had no more, also no more of the subsequent three choices. OK we were given a complimentary bottle of wine as an attempted recovery, BUT, at these prices to have a 50 choices wine list most of which seems to be a dream of the writer I find shocking.

Why not ten wines that they really have, rather than 50 that are dreams, we're very disappointed!

  • Stayed: March 2013, travelled with friends
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Thank Friggykeith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2013

This is a lovely property with great rooms. Have to say, love the control panels by the side of the bed! Nice pool area that opens at 6:00 for an enjoyable early morning swim.

We spent a week there during the Chinese New Year. Perhaps not the best time service wise, they were always behind the ball and trying to scramble to get ahead. Breakfast was always a zoo, not very restfuls although the food selections were plentiful, and the bread and pastries were excellent. The best baguette outside of Paris!

In summary, excellent amenities and spa, a tad stuffy, impersonal, and woefully understaffed given the room rates. We might be willing to return for the river view and the early morning swim.

  • Stayed: February 2013, travelled as a couple
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Thank onefootathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2013

Spacious room, a very comfortable bed and great view of the river and the city beyond.

Helpful and efficient staff.

Easy to get around with round the clock (till 12 mid-night) shuttle boat transporting the guest to the sky-train station and the main ferry wharf.

One of the best breakfast buffet we've ever come across in terms of variety and quality of food.

  • Stayed: November 2012, travelled with family
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Thank SkiDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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