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“Sensational hotel and experience”

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The Peninsula Bangkok
Ranked #11 of 883 Hotels in Bangkok
Certificate of Excellence
Reviewed 15 August 2014

This hotel is pretty amazing. It is a genuine model of efficiency - everything happens slickly, quickly and effectively. But none of it feels mechanical in that it is all delivered with a very personal feel.

The hotel is located on the Chao Phraya river and I understand that the hotel is designed to give all rooms a river view, which are stunning. The river location means that the hotel has a boat service that connects resident to the Chao Phraya River Express - the very exciting and convenient boat service that makes it easy to get to the main cultural sights in the city.

The staff make the whole experience stress and effort free. They booked and obtained train tickets for us and if a taxi was needed it would magically appear within 30 seconds. They would give the drive a card indicating the destination and also give you a little card to hand to a drive when you booked a return journey - as not all Bangkok taxi drivers appear to know where some key locations actually are!!

The rooms are finished to a very high standard - nothing here is badly finished, poorly presented or scruffy. We stayed on the 22nd floor and there was absolutely no noise from the city or other parts of the hotel.

The beds are large and comfortable, the AC works perfectly and the bathrooms in the superior rooms are just fantastic - I loved my younger son's face when he realised he could watch TV from the bath! Even the shampoos etc are really excellent products. The curtains are electronically controlled, which is a great touch. Free WIFI also with each room and location with in the hotel complex.

The breakfast caters for all tastes and is beautifully cooked and presented. The bar is small but has great staff who are attentive without being intrusive. The concierge desk is very efficient, knowledgeable and friendly - so a great source of valuable information to make you day easier.

The hotel is, in general terms, very elegant. Everything and everybody associated with it is so well trained and effective at what they do. Bangkok is a very hectic experience and to start and finish the day at the Peninsula is something that cannot be recommended highly enough! It is a classy, top notch venue - not cheap but really worth it.

Room Tip: Make sure the deal includes breakfast and also look for free days deals.
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Tonstok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Resident Manager at The Peninsula Bangkok, responded to this reviewResponded 21 August 2014

Dear Tonstok,

We appreciate your detailed account of your recent stay with us. We are glad to hear that you have enjoyed most of our facilities during your stay and have noticed some of our service touches, which always have positive feedback consistently. We are delighted to hear that your younger son enjoyed watching TV from the bathtub, something that is noticed and liked by all young and adult guests.
The Peninsula Bangkok prides itself to be a perfect hotel as it provides a relaxing and elegant resort-like set-up, especially for families travelling together. Thank you for choosing us as your hotel while visiting Thailand.

We hope to welcome you and your family soon.

Best regards,
Rolf Buehlmann
Resident Manager

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1,412 - 1,418 of 4,469 reviews

Reviewed 14 August 2014

a heavenly place in Bangkok, for its situation, its service!! Once you come back from outside, you feel zen in its park with pool. Starting a day with breakfast along the river, european choices beside nice chinese breakfast, what to say else? We had reverview room with balcony, but too noisy to open and get to it....very big bathroom with separate shower room, and confortable bed

  • Stayed: April 2014, travelled as a couple
    • Service
1  Thank flytolux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

A serene oasis in the heart of an amazing city full of life and culture. The hotel is worth every penny and the staff is very attentive and ready to cater to your every need. Check in and check out is very efficient and pleasant. Our room was very well appointed and extremely well maintained. The breakfast buffet caters to all tastes and free Wifi is available throughout the property. This hotel is a must on any visit to Bangkok.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Joe E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Resident Manager at The Peninsula Bangkok, responded to this reviewResponded 21 August 2014

Dear Joe E,

It was great to read your positive comment about your recent stay with us. We are always thrilled to receive feedback such as yours, and we look forward to welcoming you back soon.

Best regards,
Rolf Buehlmann
Resident Manager

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Reviewed 13 August 2014

I stayed her for 4 nights as part of our trip around Thailand. Check in is incredibly quick and for our entire stay the staff were incredible, they ooze class and a calming nature which provides a welcome break from the hustle and bustle of Bangkok. This hotel has a great location on the river and thus has fantastic views over the city. The room decor looks a little bit tired but our room was large and incredibly clean. I was also really impressed with how quiet the hotel was, considering it was near capacity.
The pool is only small but again has brilliant views.

Room Tip: Ask for a room as high up as possible as the views are great!
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  • Stayed: March 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Resident Manager at The Peninsula Bangkok, responded to this reviewResponded 21 August 2014

Dear Sarah C,

Thank you for your kind feedback regarding your stay with us at The Peninsula Bangkok. Like so many others, you have recognised that our hotel is a true urban oasis enabling travellers to experience calmness and serenity in the middle of Bangkok.

We look forward to having you back soon.

Kind regards,
Rolf Buehlmann
Resident Manager

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Reviewed 13 August 2014

Never been in a better hotel than Peninsula. Excellent service, great staff and comfortable spaces. The breakfast was simply amazing.
I definitely suggest a dinner there, good a la cart or buffet, with a wide choice of wines.

The only small point: was a bit difficult to set up the aircon, but I guess the staff might be eventually helpful.

Worth every penny spent.

Room Tip: The higher you go, the best view you have
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  • Stayed: September 2013, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Fst85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Assistant Director of Food and Beverage at The Peninsula Bangkok, responded to this reviewResponded 21 August 2014

Dear Fst85,

Warmest greetings from The Peninsula Bangkok!

Thank you for your kind note regarding your recent stay with us. It is with great pleasure to know that you have thoroughly enjoyed your leisure time in our hotel, especially the breakfast at the River Cafe & Terrace.

We hope to have the pleasure of welcoming you back soon.

Best regards,
Somchai Pongchareon
Assistant Director of Food & Beverage

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Reviewed 11 August 2014 via mobile

We stayed in a suite on the 32nd floor for 5 nights. Check-in was a breeze. The room was spacious and tastefully decorated. Amazing view overlooking the river. The walls were a little thin- we could hear the people next to and above us. The service was impeccable. Always lovely greetings by all of the staff. We used the hotel car service for airport pickup. It was perfect. Our room had great touches with the curtain controls and the temperature and lighting controls right beside the bed. The shower was great! Water pressure and spa water spouts were fantastic. We ate the breakfast and dinner buffets. They were absolutely delicious. This is one of my top favorite hotels in the world in a magical city.

Stayed: August 2014
Thank Rudypup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Director of Rooms at The Peninsula Bangkok, responded to this reviewResponded 21 August 2014

Dear Rudypup,

The City of Angels is indeed a magical place, and we are glad to hear that you had such a wonderful time staying with us, especially when you are so far from home. We are also glad that you appreciated all the little touches that people often do not notice.

We hope to see you again soon.

Best regards,
Shane Jolly
Director of Rooms

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Reviewed 10 August 2014

Classical style rooms in a classical style hotel. Nothing very exceptional in decor.
Pluses:
- view from balcony room
- river transfers by boat
- dinner buffet (truly amazing)
- fresh fruits and juices
Minuses:
- greedy for everything. they will "forget" to put everything - complimentary water, bath salt, even welcoming fruits (will put you 1 pear, 1 clementine and 1 rambutan for 2 people). Even anti-mosquito spirals you have to ASK for, otherwise they will wait till the very end, till mosquitoes really start eating you during breakfast or in the evening by the pool.

Room Tip: Choose the floor as high as possible, for the view.
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  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Director of Rooms at The Peninsula Bangkok, responded to this reviewResponded 21 August 2014

Dear Alex T,

Thank you very much for the comments, which are both praising and constructive. We hope that you enjoyed your whole stay with us. Please feel free to contact us directly should you wish to discuss some of the areas that might not meet your expection.

We look forward to welcoming you back and turn the "good" into "outstanding".

Best regards,
Shane Jolly
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Peninsula Bangkok

Address: 333 Charoennakorn Road | Khlongsan, Bangkok 10600, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Bangkok
#4 Romantic Hotel in Bangkok
#7 Spa Hotel in Bangkok
#8 Family Hotel in Bangkok
#10 Luxury Hotel in Bangkok
Price Range: £155 - £373 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Bangkok 5*
Number of rooms: 370
Official Description (provided by the hotel):
Developed as one of the finest hotel properties in Bangkok, its riverside location inspired the wave- shaped design, capitalising on the uninterrupted panoramic views from every room and adding a distinctive architectural statement to the Bangkok skyline. The Peninsula Bangkok offers commanding city views, luxurious comfort, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. ... more   less 
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Also Known As:
The Peninsula Bangkok Hotel Bangkok
Peninsula Bangkok
Peninsula Hotel Bangkok
Bangkok Peninsula

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