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“Great hotel”

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The Peninsula Bangkok
Ranked #7 of 858 Hotels in Bangkok
Certificate of Excellence
Toronto, Canada
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Great hotel”
Reviewed 19 August 2014

One of the greatest hotels I have ever stayed in, it is the standard I now use when judging other hotels.

I'll say almost everything was great about the hotel, even the breakfast buffet had lots of interesting items.

The shuttle boat also takes you near the train that connects to the airport if you want to get to the airport for 3 dollars.

  • Stayed January 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RichieBearington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Resident Manager at The Peninsula Bangkok, responded to this review, 3 September 2014
Dear Mr Richie Bearington,

Thank you for considering The Peninsula Bangkok as one of the greatest hotels. We feel extremely honoured receiving such feedback. Comments such as yours motivate the entire team to continue to provide great service and memorable experiences to our guests.

We look forward to welcoming you back in the future.

Best regards,
Rolf Buelhmann
Resident Manager
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4,255 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (776)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Dubai, United Arab Emirates
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 17 August 2014 via mobile

Despite staying in luxury hotels all over the world, I still rate the BKK Pen as one of my favourite hotel stays. The service is impeccable. The hotel full of old world character and charm. The spa is one of the best I've ever used. The only downside is that the restaurants are a little quiet these days and the location is not central. But, if you are looking for somewhere perfect for a few days relaxing after a hectic Asia trip then I can't think of anywhere better in BKK.

Stayed September 2013, travelled as a couple
Helpful?
Thank 5StarSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Assistance Director of Food & Beverage at The Peninsula Bangkok, responded to this review, 3 September 2014
Dear 5StarSteve,

Warmest greetings from The Peninsula Bangkok!

Thank you for your kind comment regarding your recent stay with us. It is with great pleasure to hear that you have thoroughly enjoyed your leisure time in our hotel, especially The Spa. We hope to welcome you back in the near future.

Best regards,
Somchai Pongchareon
Assistant Director of Food & Beverage
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Canberra, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 August 2014

My wife and I have stayed at the Peninsula Bangkok four times now and regard it as one of the best hotels in the world. Its location on the river provides easy access to downtown via car, boat or train, as well as a pleasant retreat from the bustling city. The rooms are extremely comfortable and well appointed, with most providing great views of the city and river. The buffet breakfast on the terrace beside the river is luxuriant in choices and quality. The service is second to none thanks to dedicated, friendly and considerate staff who care for your every need. Special thanks to Weeranart Chueawatthanakun at the front office for his outstanding professionalism.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Resident Manager at The Peninsula Bangkok, responded to this review, 21 August 2014
Dear Patrick C,

Thank you for being such loyal guests at The Peninsula Bangkok. It is always a pleasure to read comments from returning guests that put us on the same level with some of the best hotels in the world. It will be our pleasure to share your kind feedback with all the concerned staff, especially with Khun Weeranart, who is one of our team members that goes above and beyond to make sure that our guests feel at home.

We look forward to welcoming you back again.

Best regards,
Rolf Buehlmann
Resident Manager
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Houston, Texas, United States
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 August 2014

The Room was modern and the river view was great. Pool was nice and stayed open late. Breakfast choices were plenty. They treated my daughter (4 years old) like a princess the whole trip. It was great!

Stayed August 2014, travelled with family
Helpful?
Thank Bonnie2420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Director of Rooms at The Peninsula Bangkok, responded to this review, 21 August 2014
Dear Bonnie2420,

Thank you for sharing your stay with us, you really have made our day. And how should we treat your four-year-old daughter other than the princess that she is?

Next time you are travelling this way, please do make the time to stop by and stay for a few more nights.

Best regards,
Shane Jolly
Director of Rooms
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England
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 15 August 2014

This hotel is pretty amazing. It is a genuine model of efficiency - everything happens slickly, quickly and effectively. But none of it feels mechanical in that it is all delivered with a very personal feel.

The hotel is located on the Chao Phraya river and I understand that the hotel is designed to give all rooms a river view, which are stunning. The river location means that the hotel has a boat service that connects resident to the Chao Phraya River Express - the very exciting and convenient boat service that makes it easy to get to the main cultural sights in the city.

The staff make the whole experience stress and effort free. They booked and obtained train tickets for us and if a taxi was needed it would magically appear within 30 seconds. They would give the drive a card indicating the destination and also give you a little card to hand to a drive when you booked a return journey - as not all Bangkok taxi drivers appear to know where some key locations actually are!!

The rooms are finished to a very high standard - nothing here is badly finished, poorly presented or scruffy. We stayed on the 22nd floor and there was absolutely no noise from the city or other parts of the hotel.

The beds are large and comfortable, the AC works perfectly and the bathrooms in the superior rooms are just fantastic - I loved my younger son's face when he realised he could watch TV from the bath! Even the shampoos etc are really excellent products. The curtains are electronically controlled, which is a great touch. Free WIFI also with each room and location with in the hotel complex.

The breakfast caters for all tastes and is beautifully cooked and presented. The bar is small but has great staff who are attentive without being intrusive. The concierge desk is very efficient, knowledgeable and friendly - so a great source of valuable information to make you day easier.

The hotel is, in general terms, very elegant. Everything and everybody associated with it is so well trained and effective at what they do. Bangkok is a very hectic experience and to start and finish the day at the Peninsula is something that cannot be recommended highly enough! It is a classy, top notch venue - not cheap but really worth it.

Room Tip: Make sure the deal includes breakfast and also look for free days deals.
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tonstok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Resident Manager at The Peninsula Bangkok, responded to this review, 21 August 2014
Dear Tonstok,

We appreciate your detailed account of your recent stay with us. We are glad to hear that you have enjoyed most of our facilities during your stay and have noticed some of our service touches, which always have positive feedback consistently. We are delighted to hear that your younger son enjoyed watching TV from the bathtub, something that is noticed and liked by all young and adult guests.
The Peninsula Bangkok prides itself to be a perfect hotel as it provides a relaxing and elegant resort-like set-up, especially for families travelling together. Thank you for choosing us as your hotel while visiting Thailand.

We hope to welcome you and your family soon.

Best regards,
Rolf Buehlmann
Resident Manager
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Strasbourg, France
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2014

a heavenly place in Bangkok, for its situation, its service!! Once you come back from outside, you feel zen in its park with pool. Starting a day with breakfast along the river, european choices beside nice chinese breakfast, what to say else? We had reverview room with balcony, but too noisy to open and get to it....very big bathroom with separate shower room, and confortable bed

  • Stayed April 2014, travelled as a couple
    • Service
Helpful?
1 Thank flytolux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
2 reviews
Reviewed 14 August 2014

A serene oasis in the heart of an amazing city full of life and culture. The hotel is worth every penny and the staff is very attentive and ready to cater to your every need. Check in and check out is very efficient and pleasant. Our room was very well appointed and extremely well maintained. The breakfast buffet caters to all tastes and free Wifi is available throughout the property. This hotel is a must on any visit to Bangkok.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Joe E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_BK, Resident Manager at The Peninsula Bangkok, responded to this review, 21 August 2014
Dear Joe E,

It was great to read your positive comment about your recent stay with us. We are always thrilled to receive feedback such as yours, and we look forward to welcoming you back soon.

Best regards,
Rolf Buehlmann
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Peninsula Bangkok

Property: The Peninsula Bangkok
Address: 333 Charoennakorn Road | Khlongsan, Bangkok 10600, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Bangkok
#4 Business Hotel in Bangkok
#5 Spa Hotel in Bangkok
#6 Luxury Hotel in Bangkok
#8 Family Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Peninsula Bangkok 5*
Number of rooms: 370
Official Description (provided by the hotel):
Developed as one of the finest hotel properties in Bangkok, its riverside location inspired the wave- shaped design, capitalising on the uninterrupted panoramic views from every room and adding a distinctive architectural statement to the Bangkok skyline. The Peninsula Bangkok offers commanding city views, luxurious comfort, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. ... more   less 
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Also Known As:
The Peninsula Bangkok Hotel Bangkok
Peninsula Bangkok
Peninsula Hotel Bangkok
Bangkok Peninsula

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