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Reviewed 4 September 2011

We come to Bangkok every few years and, now that we can occasionally afford to, we’re working our way down the list of top-end hotels here. We stayed here for three nights in August 2011. The Sukhothai is definitely top-end, worth its place in Leading Hotels of the World. I would put it on par with the Grand Hyatt Erewan, maybe not quite at the level as the Mandarin Oriental (though we have only visited but not stayed there), and a step up from the Banyan Tree next door (visited but haven’t stayed).

Service is excellent from the moment you arrive. As they should, the doorman tells you to forget about your bags and escorts you to a seating area in the lounge where someone from the check-in counter meets you. She then escorts you personally to the room and explains the gizmos to you. Your bags arrive shortly after. We arrived at about 10:30, well before the 14:00 check-in time, but they never even mentioned it. We were also allowed a late 17:00 check-out when we left.

Our room was a Deluxe Studio on the 6th floor, overlooking the pool and tennis courts. It was spotless, huge, tastefully decorated, and had a proper one-piece quality king size bed. They also brought in an extra bed for our daughter, and it too was the best quality roller bed we’ve seen, on par with a real bed. The bathroom is gigantic, accessed through the large walk-through closet. It has a separate large tiled shower with 5 water spouts, two counters and basins, a large and deep double-ended bathtub, a separate toilet, huge thick towels, and high-quality toiletry supplies. Wi-fi is free and there is an iPod connection to the Bose sound system.

One small warning about the room: it has two tall skinny windows that open up for fresh air, which is great, but they open up pretty much to floor level and they are wide enough that a child could easily walk right out and fall six floors down. See the attached photo of this.

The pool is large, clean, and has one end decently deep enough. There are ample loungers, umbrellas, and “tents” around the pool. Our one complaint about service, however, lies here. We went to the pool four times, twice in the rain. The two times it wasn’t raining, no one ever greeted us, escorted us to loungers, and set up our towels for us. We saw that they did do this sometimes for others, but they never seemed to catch our eye and we had to go get our own towels. It’s a small thing, but expected at a hotel in this league. We never did have someone come up and ask us if we would like to see a pool-side menu. This is why I have given service a 4 out of 5 rating.

This was our first time in this Lumphini Park / Sathorn Road neighbourhood. It was pleasant enough, but you don’t get that central feeling you get at Rama 1 between the MBK mall and the Erewan Shrine. The nearest SkyTrain stop is just a tad too far to walk regularly, but the Lumphini subway train stop is an easy 10 minute walk. That train line goes directly to Chatuchak weekend market.

We would stay at this hotel again, except for the fact that we wish to try more of Bangkok’s excellent hotels. We would recommend this place to friends.

Date of stay: August 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank SurfaceTravel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 August 2011

We picked this hotel because it was not going to be the standard high rise with surrounding chaos. We were not disappointed. The hotel grounds are large with lots of water and greenery away from the noise of the city.
The checkin process was very smooth with all the staff being very friendly and efficient. We were in standard rooms - did not ask to be upgraded. A late check out was easily achieved. The room was a good size and quiet. There were no tea making facilities. You had to ask for a kettle. The bed was extremely comfortable with a pillow menu which we didn't need to use.
The gym was excellent with a very efficient attendant - headphones were provided and even plugged in for me. Bottled water was provided. The pool was large with a lovely relaxing environment. The complimentary non alcoholic cocktail was delicious. The pool attendants kept you supplied with ice and bottled water.
We used taxis and tuk tuks as well as the sky train and walking. We didn't find the location to be a problem.
We would go back.

Date of stay: August 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank Kaz41
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 August 2011

Service was really exceptionally good, including the check-in staff who show us the room and the restaurant staff. I would say that they are really well-trained and would try to accede to all reasonable requests.

The only thing is the location that a taxi was required most of the time. It is not conveniently located within walking distance to train stations.

Date of stay: April 2011
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
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6  Thank Happy_namakemono
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 August 2011

The Sukhothai is not a package holiday cramming tourists in around a breakfast buffet, nor is it a bell ringing, lemon grass scented spa retreat. The unique quality of this hotel lies in its ability to combine a top class business hotel with all you need for a holiday retreat.

Efficiency begins on check in which is completed in-room with minimal chatter. The newly refurbished rooms lack some of the charm of the older style (and the bathroom lighting is dismal; combining airplane style floor lighting with black marble even a trip to the loo requires a torch!) but contain all the iPod dock/B & O stereo and Wifi gadgets you need. And no hidden charges.

For the solo traveller, eating in any of the outlets is pressure free. The Thai Celedon restaurant is still capable of impressing but the real hidden gem is La Scala, the Italian restaurant. It sounds counter-intuitive; going to Thailand to eat Italian food but this really is superlative. I dare you to try the pizza with truffles and say it is not divine! Equally impressive are the soup noodles served in the lobby. Delicious, fragrant and light.

The hotel has an impressively stocked gym with knowledgeable staff and immaculate changing rooms. The swimming pool is large and the poolside frozen drinks served on your arrival refresh you against the Thai heat. Take the time to check out the exercise classes. I can highly recommend the yoga classes held daily. I tried the Saturday and Sunday classes which were superlative. The spa decor or range of services isn't as Thai style or special as the Oriental or as reasonably priced as standalone outlets but it is on your doorstep and the quality of the massage is good.

The service is overall excellent with staff willing to cater for your every need although there are areas which are patchy (coffee/tea was not replenished and what happened to the dear little stuffed elephants which used to be on every pillow?) This is a very special hotel and it needs to keep an eye on standardisation of service (or lack of) but this is a minor issue which we are only aware of because we have stayed here in the past.

Perfect for a business trip; extend by two days and recover your equilibrium!

Room tip: The old wing rooms are not all renovated yet; 405 where we stayed is a bit tired.
Date of stay: August 2011
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Everydayanadventure
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 August 2011

I come to Bangkok relatively often and have stayed in a number of five star hotels. The Sukhothai is definitely my favorite. The competition among five star hotels is very stiff in this city. Frankly, almost all of them are good. But the Sukhothai stands alone as a low-rise "urban resort." The grounds are quite extensive; the landscaping is excellent and the design taste level in the architecture and interiors is impressive. Yes, the room rate is higher here than elswhere. Is it worth it? In my mind, yes.

When I am in BKK for business and know that I will be out all day and only use the room to sleep, I often stay at one of the less expensive high rise five stars. But if I know that I will have a couple of hours of daytime to spend relaxing in BKK, the Sukhothai is my choice.

Some reviewers comment on the "distance" of the Sukhothai from the "center". This is nonsense. The hotel is a 10 minute walk (I repeat TEN minute) to the skytrain (monorail) station. Because of the traffic in BKK, the skytrain and metro are the best way to get around.

If management are reading this review, I want to extend special thanks to Markus, at reception, for helping make my stay, that ended today, so pleasant.

Date of stay: August 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank williamKParis_France
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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